- (Physical) mail and logisticsCentral mail departmentCentral receiving of goodsGoods roundsMail roundsSend mail (external)Send mail (internal)Sending express mail
- Accounts & passwordsAccount and login nameApplication specific passwords for studentsChange/activate ICT password: general info + FAQChange/activate/reset password: manualChecklist ICT services employeesChecklist new students ICT facilitiesDisconnect Microsoft work or school accountEduroam Guest access for visitors (EVA)Multi-factor authenticationProcedure for changing e-mail addressRemove old login credentials on websitesTips after changing password for Mac
- Building caretakersAdjust inside signpostsFlowers and plants in the officeFurnitureLactation roomsLecture roomsMinor reparationsMinor reparations to furnitureOdd jobsOpening hours of buildingsPlant care (purchase and maintenance)Poster policy in buildingsRealization of storage roomRelocations / MovingReplace door cylindersWaste materials
- CleaningCleaning and sustainabilityCleaning generalCleaning quality measurementsCleaning sanitation equipmentCleaning sanitation facilitiesCleaning work space
- Email and calendarE-mail/contacts/agenda settings for employeesEmail for employees: default (private) vs functional mailboxFunctional mailboxGoogle Apps for students (incl. email)Mailing lists for students and employees via lists.utwente.nlMyTimetable schedule in your Outlook (employees)Planzelf (appointment planner)
- Phone services (incl. Teams)Disable simultaneous ring (Mac, iPhone, IOS)Microsoft TeamsMobile telephony for employeesMobile telephony: voicemail settingsSetup your new Android deviceSetup your new employee iPhone/iPadZoom (incl FAQ)
- Printing (with multifunctional Xerox printers)Copy a book with the multifunctional printerPrinters in UT buildings for employees (incl FAQ)Printers in UT buildings for students (incl FAQ)Printing from...Printing on pre-printed paperRegister student or employee card for printingReinstall printer on your Mac after changing passwordReport printer malfunctioningScanning with Xerox multifunctional printer
- Workstation support (employees, students & guests)Checklist ICT services employeesCustomised (non standard) servicesEmployee workstation information toolEmployee workstation: ICT support for employeesEmployee workstation: install Windows Updates at home (outside UT network)Employee workstation: Microsoft Edge browserEmployee workstation: the 2 optionsHome office support (incl FAQ)ICT support for studentsICT support for third parties and guestsReturn Material Authorisation (RMA)