- Accounts & passwordsAccount and login nameApplication specific passwords for studentsChange/activate ICT password: general info + FAQChange/activate/reset password: manualChecklist ICT services employeesChecklist new students ICT facilitiesDisconnect Microsoft work or school accountEduroam Guest access for visitors (EVA)Multi-factor authenticationProcedure for changing e-mail addressRemove old login credentials on websitesTips after changing password for Mac
- ArchiveArchive FAQArchiving servicesConsulting and Storage facilitiesPolicy and AdviceWhat is records management and what's my reponsibility as employee?
- CampusCampus residents
- Data storageAdditional customised data storage options for employeesBackups for employees (mail and files)Data restore on Windows (recover previous version)Data storage for employees (M, P & U drive)FileSender for employeesGoogle Drive (in Google Apps) for studentsSharepoint (incl FAQ)SURFdrive for employeesWebDrive (connect to UT network drives)Wiki for employees
- Email and calendarE-mail/contacts/agenda settings for employeesEmail for employees: default (private) vs functional mailboxGoogle Apps for students (incl. email)Mailing lists for students and employees via lists.utwente.nlMyTimetable schedule in your Outlook (employees)Planzelf (appointment planner)
- HardwareLost and found: hardware/devicesNotebook Service CentrePrintingPurchase of hardwareRedundant electronic equipment (e-waste)Stichting Inter-Active Personal ComputingUT workstation for employeesUT workstation for graduate students
- Network (Eduroam, VPN, etc)Camelot/Veste tenantsCyber Safety (incl FAQ)IPTV: Watch TV on the campusIT policyNetwork - general information about wired and wireless networksOff-campus accessPIN over IP / payment terminalRules for UT network use (UT members and guests)Setup manual for routersVPN (eduVPN)Wired NetworkWireless Network
- New employeesChecklist ICT services employees
- Phone services (incl. Teams)Disable simultaneous ring (Mac, iPhone, IOS)Microsoft TeamsMobile telephony for employeesMobile telephony: voicemail settingsSetup your new Android deviceSetup your new employee iPhone/iPadZoom (incl FAQ)
- Printing (with multifunctional Xerox printers)Copy a book with the multifunctional printerPrinters in UT buildings for employees (incl FAQ)Printers in UT buildings for students (incl FAQ)Printing from...Printing on pre-printed paperRegister student or employee card for printingReinstall printer on your Mac after changing passwordReport printer malfunctioningScanning with Xerox multifunctional printer
- Research SupportResearch LifeCycleResearch Support Topics
- ServerKubernetes/DockerLightweight DatabaseTerminal Servers (EEMCS employees only)UNIX Server (EEMCS employees only)UT non-standard hosting (Customised Web Services)Virtual Research Environment (VRE)Virtual server
- SoftwareAdobe (Photoshop, etc) for employeesEmployee workstation: Microsoft Edge browserEncrypt your drive/hard discJOIN (UT Document management system)Matlab & SimulinkMicrosoft Office 365 for students and employeesNotebook Service CentreOsirisOverview Apple Software for employees (incl Apple FAQ)Software for your private computer (students/employees)Software for your work computer (Mac)Software for your work computer (Windows, managed by Software Centre)UNIX Server (EEMCS employees only)Van Dale DictionaryVersion management systemVirtual workspace (Horizon)WebHare (websites)
- University Information ManagementBusiness Information ManagementDigital architectureInformation security and privacyIT GovernancePolicy/guidelines for end users
- University LibraryFind & access literatureLibrary services & facilitiesPublication & archivingReferencing & copyrightResearch Data ManagementResearch impactTraining & development
- Video ServicesCreation: DIY solutions, animations and illustrationsInnovation in educationLive streamingMassive Open Online Courses (MOOCs)Recording and DIY solutionsUploading video’s into the UT-vimeo platformVideo creation by external suppliers
- Workstation support (employees, students & guests)Checklist ICT services employeesCustomised (non standard) servicesEmployee workstation: ICT support for employeesEmployee workstation: install Windows Updates at home (outside UT network)Employee workstation: Microsoft Edge browserEmployee workstation: the 3 optionsHome office support (incl FAQ)ICT support for studentsICT support for third parties and guestsReturn Material Authorisation (RMA)
