- Lost and found: hardware/devicesLost and found information carriers (USB sticks, portable hard disks, telephones, etc.) are regularly handed in to LISA. It is often not clear who the owner is. Reading out digital media leads to risks of computer intrusion and can damage the privacy of the owner. This policy concerns only objects that store data, it doesn't concern lost and found clothing, wallets, etc. Such objects are dealt with at the C&FM Service Desks in the buildings. When a lost and found object is handed in at the Service Desk ICT, the item will be registered. The finder can leave the object or only report the finding. The object is safely stored at LISA. Lost and found information carriers can also be handed in at the C&FM servicedesks of the buildings. They are stored there until a fixed day in the week, after which the information carriers are transferred to LISA. This is because most people visit the nearest servicedesk shortly after losing something. Research A USB stick or other data carrier without further functionality is only
- Notebook Service CentreFor every student at the University of Twente, a notebook is nowadays almost indispensable. You will need your notebook for communication with others, collecting information, making calculations and drawings, performing simulations and even taking exams. The University of Twente offers you the possibility to purchase a notebook via the Notebook Service Centre at a very attractive price and high quality. The NSC also offers an excellent service. In case of problems we supply an identical spare notebook withing the hour. Visit the Notebook Service Centre Click To order a notebook for study or private use or download software! Visit the Notebook Service Centre (NSC) website, to purchase a notebook for study or private use and download for downloading software.
- Purchase of hardwareLISA provides products and services to the University of Twente (and/or divisions thereof: faculties, service departments, directorates, student associations, study associations etc.). In addition, LISA in certain cases also supplies products and services to organisations which are not a part of the University of Twente. In that case it may be possible that the VAT is payable in addition to the listed price/rate. For more information contact the LISA Account Manager. Description LISA supplies the following equipment to the University of Twente: desktops, notebooks, monitors, tablets, (smart) phones and telephone sets for business use. For desktops, notebooks and monitors it is possible to lease or privately purchase this equipment from LISA. For tablets, (smart) phones and telephone sets it is only possible to privately purchase the equipment. Whether the equipment will be purchased or leased will be determined at the level of the unit as a whole: The Director of Operations of the faculty, the service, the directorate
- Redundant electronic equipment (e-waste)The University of Twente has an e-waste regulation which allows you to take over redundant personal electronic equipment such as smartphones and PCs. As of April 2019 the implementation of this regulation has been simplified. How to apply for a takeover Through the LISA self-service portal (menu: eWaste) you apply for the takeover. In the self-service Portal you will find the current costs for takeover of equiment that's registered on your name. The acquisition amount is more justly determined because it is deducted on a monthly basis and no longer on an annual basis. Permission and payment is arranged automatically. After approval you will be invited to hand in the device at LISA. LISA removes UT software and data in accordance with the security and privacy rules from the UT. After this the device is yours and you receive the proof of ownership. How costs are calculated Please view the Regulation on complete electronic personal equipment (short: e-waste regulation) for more details on how the takeover costs are
- Stichting Inter-Active Personal ComputingRead more about IAPC here. For more information about IAPC, please check the website.
- UT workstation for employeesThe UT Workstation can be seen as a package of ICT facilities, software and hardware. UT employees requiring a UT Workstation for his or her job, may be eligible for this type of package. This package of ICT facilities is offered in different ways/options. This is therefore not a free choice. Description Desktop; High-end Notebook; Allround Notebook; Ultrabook. In the event that, on account of technical restrictions, the employee requires modifications to the current UT Workstation, this can be modified in consultation with the faculty and the account manager of LISA. Requests If, as a new employee, you are given a new position for which a UT Workstation is not yet available, you can request a new UT Workstation. You can do this with your faculty's approval. You can request a new UT Workstation from the ICT Service Desk. Costs You can find more information about the costs of this service on the self-service portal Conditions To be able to request a UT Workstation, you: have to have a UT employee registration;
- UT workstation for graduate studentsBesides members of staff, graduate students can also be provided with a UT workplace. The UT workplace can be regarded as a package of ICT facilities and is owned by the LISA. The type of workplace you can use depends on faculty agreements. The choice is therefore not optional. Description The lease bundles offered by LISA are: Desktop; High-end Notebook; Allround Notebook; Ultrabook. If the student requires changes to the current UT workplace due to technical restrictions, adjustments can be made in consultation with the faculty and the LISA. Applications The student supervisor may apply for new UT workplace at the ICT Service Desk. Costs More information about the cost of a UT workplace can be found on the self-service portal. Conditions To apply for a UT workplace you must: be in possession of a UT staff registration; be in possession of an approval from the budget head of the faculty; not yet have a UT workplace available while this is a requirement for the undergraduate. Delivery In the case of replacement