- Checklist ICT services employeesWelcome at the University of twente Start here with the checklist of ICT services for employees. Account Activate your account / change or forgot your...
- Customised (non standard) servicesWithin LISA, customized services mean all service that falls outside the scope of standard service (within the context of education and research). You can...
- Employee workstation: ICT support for employeesThe LISA offers support in the use of the UT Workstation. The support entails installing and managing the required software. As an employee, you have the...
- Employee workstation: install Windows Updates at home (outside UT network)Introduction Unfortunately, Windows 10 isnt automatically updated when your computer isnt connected to the UT network on Campus. This can lead to unsecured...
- Employee workstation: Microsoft Edge browserIntroduction The latest Edge browser (based on Chromium) is available in UTs Software Center on all UT-managed workspaces running Windows 10. Installing the...
- Employee workstation: the 3 optionsLISA offers three types of UT workstations: The UT Modern Workplace The UT Managed Workstation The Customized UT Workstation installation The Modern...
- Home office support (incl FAQ)LISA provides some support for setting up a home office. This support is provided from LISA Location Support. You must, therefore, bring your PC to LISA...
- ICT support for studentsIf you experience problems with your notebook, tablet or smartphone, you can ask for help from the Notebook Service Centre (NSC). Description NSC The NSC is...
- ICT support for third parties and guestsAs a guest of the UT, if you experience problems with your notebook, tablet or smartphone, you can ask for help at the Service desk ICT. The Service Desk...
- Modern workplace: reinstall by end userReinstalling UT Modern Workplace by end user Please make sure that important local data is backed up before performing these steps, the device will be...
- Return Material Authorisation (RMA)Notebooks and monitors are purchased by the University of Twente through a European tender. The guidelines and procedure below apply to the RMA processing...