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- Customised (non standard) servicesWithin LISA, customized services mean all service that falls outside the scope of standard service (within the context of education and research). You can...
- Employee workstation information toolThis new tool makes it quick and easy to request and/or check information about the UT Workstation. This tool is accessible via the Start Menu or by...
- Employee workstation: from Windows 7 to Windows 10 (incl FAQ)Introduction This manual describes how to transfer from Windows 7 to Windows 10. Before you get started This manual is for employees only. This manual uses a...
- Employee workstation: ICT support for employeesThe LISA offers support in the use of the UT Workstation. The support entails installing and managing the required software. As an employee, you have the...
- Employee workstation: install Windows Updates at home (outside UT network)Introduction Unfortunately, Windows 10 isn’t automatically updated when your computer isn’t connected to the UT network on Campus. This can lead to unsecured...
- Employee workstation: Microsoft Edge browserIntroduction The latest Edge browser (based on Chromium) is available in UT’s Software Center on all UT-managed workspaces running Windows 10. Installing the...
- Employee workstation: the 2 optionsLISA offers two versions of support for the UT workstation: the UT Managed Workstation (Windows 10);the Customized UT Workstation installation. The UT...
- Employee workstation: Windows 10 upgrade (to version 1803)Introduction This manual describes how to upgrade from Windows 10 Enterprise (build 1607) to Windows 10 Enterprise (build 1803). Before you get started This...
- Home office support (incl FAQ)LISA provides some support for setting up a home office. This support is provided from LISA Location Support. You must, therefore, bring your PC to LISA...
- ICT support for studentsIf you experience problems with your notebook, tablet or smartphone, you can ask for help from the Notebook Service Centre (NSC). Manuals Determine your...
- ICT support for third parties and guestsAs a guest of the UT, if you experience problems with your notebook, tablet or smartphone, you can ask for help at the Service desk ICT. The Service Desk...
- Return Material Authorisation (RMA)Notebooks and monitors are purchased by the University of Twente through a European tender. The guidelines and procedure below apply to the RMA processing...