- Campusnet: Internet facilities for campus residents and ITC hotelShort link for this page: utwente.nl/campusnet. Information about internet facilities for campus residents and the ITC hotel tenants. All information below is for students, employees and externals (with x-account), unless stated otherwise. Maintenance and failures For (scheduled) maintenance and failure of all UT internet services, as well as educational systems see utwente.nl/status (login with UT account required). Services Wi-Fi networks: Eduroam, Enschede_Stad_Van_Nu & UThings At UT there are three Wi-Fi networks available: eduroam, Enschede_Stad_Van_Nu and UThings. EDUROAM Students and employees can log on to the eduroam Wi-Fi network using their UT credentials. The eduroam Wi-Fi network is an international initiative that is available at a large number of universities and schools/high schools around the world. With a student or staff account of one of the participating institutions you can log on to all eduroam networks all over the world. Eduroam is also available at various locations in the city centre
- Cyber Safety and incident reportingComputers are constantly attacked by viruses, spam, etc. The users are constantly attacked by spam, phishing mail and sites. To be protected against this, LISA provides IT security service. LISA offers support in the field of 'incident response'. Incidents can be reported to the Computer Emergency Response Team - University of Twente (CERT-UT). LISA provides advice in the field of computer security and offers support to project managers to ensure that projects yield safe results. LISA employs a Responsible Disclosure policy for reporting and tracking vulnerabilities in systems and applications used by the University. In addition, LISA deploys tools and resources to optimize the security of the university. Requests/reporting Incidents can be reported to CERT-UT. Vulnerabilities can be reported in accordance with the Responsible Disclosure policy. Delivery Reports will be dealt with as soon as possible. Support For support and information, use the Cyber safety website. Manuals & Links Responsible Disclosure
- EduVPN connectionShort link for this page: utwente.nl/vpn. Virtual Private Networking (VPN) is used to set up a virtual network connection across another physical network connection. In this case, that involves setting up a VPN connection to the University of Twente, so that you will acquire an IP address starting with 130.89, even if your Internet Service Provider is not the same as that of the University of Twente. With this VPN connection, you will get both an IPv4 and IPv6 UT address. All network traffic from your device will go through the network of the University of Twente. Second case is setting up a secure internet VPN connection. You will get both an IPv4 and IPv6 address from SURFnet. All network traffic from your device will go through the network of the SURFnet. Description De UT makes use of EduVPN of SURF There are 2 types of connections possible: Secure Internet: Encrypted internet connection. i.e. for use in the train or hotel. Pay attention! You will not receive a UT IP address. So there is no access to UT systems
- Network - general information about wired and wireless networksFor staff, students, guests and companies The UT offers both a wired and a wireless network for use by students, staff, guests and companies established on campus. Before you can use the fixed network, though, you will have to register your workstation. Registering your computer Wired network registration UT staff and students can make use of the wired network. Employee computers are registered automatically, others will have to arrange the registration themselves using the Self Registration Network (SRN) tool. This allows us to keep track of wired network usage for security reasons. Commercial connection registration Companies located on campus can request access by way of a Local Loop connection. Click here for more information. Types of network Wired network All University buildings and student accommodation on campus are fitted with network jacks you can connect your PC to. If no network connection can be established, you can phone the Service Desk ICT to activate it. Wireless network (eduroam) Eduroam
- Off-campus accessWhen on campus, access to sources the University of Twente is subscribed to (e.g. journals, book-collections, databases and platforms) will be provided automatically based on IP-address when using Eduroam or UTnet (UT fixed network). This access will not work when off-campus, as you will not be recognized as a UT member. To access content the University of Twente is subscribed to from anywhere in the world as a UT student or employee, please consult the options below. Please note that an EduVPN-connection (UT-standard) is not sufficient to get access to paid content, and that clearing browser cache (cookies and history) is sometimes necessary when access is not granted. Get access via the University Library website Databases A-Z and FindUT both make use of automatic authentication for staff/students. Tips on using FindUT can be found here. Install the Lean Library Plug-in The Lean Library Plug-in (download) is available for most frequently used browsers: FireFox, Chrome and latest versions of Edge and Safari (
- PIN over IP / payment terminalIn the past, payment terminals for PIN transactions were usually connected to a telephone line (analogue or ISDN). Nowadays, it is also possible to connect the terminal through a network connection. For PIN transactions, a standard Internet connection is often sufficient. As a rule, transactions via a network connection are faster than via a telephone line. In addition, the costs for the connection are lower. Requests A request can be made using the self-service portal. Costs You can find more information about the costs on the self-service portal. Conditions To be able to use this service, you have to have: a certified payment terminal; a registration as study association or be part of the UT organisation. Delivery The connection is supplied after approximately 2 weeks. Support For support, use the self-service portal and the manuals.
- Rules en policy for internet useFor policy and legislation, please see: https://www.utwente.nl/en/cyber-safety/cybersafety/legislation/
- Wired NetworkCommercial Connection (Local Loop)Determine and register your MAC address (SRN)Glass Fibre Connection - FTTH - campus residentsIPv6 on Campus
- Wireless NetworkEduroam guest access (EVA)Eduroam settings with UT accountGuest network 'Enschede Stad van nu'Wireless network 'UThings' for smart devices