Service Portal

University Library FAQ

Studying / group work in the library

  • When is the University Library open?

    Please consult Contact & opening hours.

  • How do I reserve a project area in the University Library?

    For information about reserving and finding project areas, please consult Study facilities.

  • Which materials can I borrow at the University Library service desk?

    Please consult Study facilities.

  • Can I charge my phone or tablet in the University Library?

    The University Library offers a Mobile Charge Point for mobile phones and tablets. It can be used for free. 

  • What are the University Library's house rules?

    Please consult Study facilities.

accessing, borrowing & using literature 

  • How do I find and request a book?

    Please consult Borrow books & articles.  

  • How do I extend the loan period of my borrowed books?

    Please consult the section on renewing books and articles at Borrow books & articles.

  • When a book/article seems unavailable to me, how do I get access?

    Please consult Ways to access literature

  • Can I request (e) books for purchase?

    Please consult Purchase literature

  • Does the University Library offer dictionaries?
    • The Van Dale dictionaries in Dutch, English, French and German 2010 are available for all University of Twente staff and students (direct access
    • The Van Dale online dictionary is available to University of Twente staff and students (direct access
    • The University Library offers more than 200 paper dictionaries on various subjects and in various languages. Search for the keyword ‘dictionary’ in FindUT to access them all. 
  • Where can I find bachelor and master theses by other students?

    You can find Bachelor and Master Theses by other students at UT Student Theses.

  • I have a suggestion for adding literature to the collection, what should I do?

    If you feel that a certain book, journal or product should be part of our collection, please contact your Information Specialist. Many publishers offer the option to “Recommend to a librarian” (example). 

  • Can I download or print an ebook?

    Publishers decide whether they place restrictions on ebooks, and if yes, which ones. Not all ebooks are downloadable. Additionally, some ebooks can only be read by one user at a time, and others have a 5% limit for printing or copying. All restrictions per publisher

Publishing & Data Management

  • How do I apply for an ISBN or DOI?

    Please consult Apply for an ISBN & DOI 

  • Can I get funding from the University of Twente for Open Access publishing?

    A central fund for Open Access publication fees is not available. However, the University of Twente provides options for Open Access publishing at a discount of up to 100%. Please consult Open Access support.

  • Where can I upload my (confidential) bachelor or master thesis?

    You can upload your bachelor or master thesis at UT Student Thesis. After uploading, your thesis will become visible once Content Management has checked all information.  

    In case of a confidential thesis, after uploading the pdf you can restrict access to this file under “show options”, if necessary with a date for embargo. Did you write your thesis for the BMS faculty? If yes, you need permission from the examination board to upload a confidential thesis. Please consult this page. 

  • Where can I find information on submitting my dissertation?

    Information on submitting your dissertation can be found at Publication doctoral thesis. 

  • Can I get support on handling research data and writing data plans?

    Yes, the Data Steward(s) in your faculty can help you with this. Please consult Research Data Management.  

Using literature for teaching

  • Can I share (parts of) copyrighted publications with my students?

    Yes, in many cases you can. Please consult Use of copyrighted educational material.

  • Will students have access via my links on Canvas when they are off campus?

    Yes, if you insert a redirect via the proxy server by adding some information to the link. Please consult the section on linking at Use of copyrighted educational material for instruction on editing the link.   

    Note: if students make use of the options for Off-campus access, they will have access to the content you share, even if you don't edit the link.

  • Can I share a copy of an article or book of which I am the (co-)author?

    Even though you have created the work, when it is a ‘closed’ publication (not Open Access), you transfer (parts of) the exploitation rights to the publisher. It then depends on the agreements with the publisher for what purposes you can use the material, just as with other publications. However, it is often possible to archive the author version (check options per journal here) of your articles in UT Research Information. You could then share a link the link to that version of your article with others.

  • I want my students to read a book (chapter) that isn’t digitally available…

    As a teacher you can list mandatory literature for students in your course description in Osiris. Staff members of Content Management will check if this mandatory literature in Osiris can be made available to students digitally. If this is not possible, alternative options will allow you to share the information in most cases. For more information on this, please consult Purchase literature.    

  • Can I upload my PowerPoints/lecture slides?

    Copyright of your own educational material, like assignments or lecture slides, typically resides with the University, and you can of course use it for your teaching as you would expect. However, many teachers wish to include visual material that is often copyrighted. While the Dutch citation right and educational exception (comparable to the American Fair use principle) allows for copyrighted visual or audio material to be used during lectures to support your teaching, we recommend selecting freely licensed materials (and referencing correctly) for presentations that will be uploaded where possible. For more information, please consult Use of copyrighted education material

  • How do I create a reliable links to provide students with educational sources?

    Linking to accessible online material is the best and easiest way to provide students with sources. As long as the material you refer to was not illegally uploaded, linking (or alternatively; embedding) ensures there’s no violation of copyright rules. In general we can distinguish four types of hyperlinks, ranked here in order of reliability. For more information, please consult Use of copyrighted education material.  

  • What if the material or website I want to share is no longer online?

    If you happen to have a copy of material or a website that’s no longer available, the normal rules regarding copyright still apply. Article 16b of the Dutch Copyright Law does state that students are allowed to make a private copy of complete magazines or books that are out of trade (i.e. one can reasonably assume that no copies of the work that’s no longer available online will become available for purchase in the future). An alternative for sharing a copy, could be to link to a website via the Internet Archive

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