Internal communication

The communication team helps you find the right channel to communicate your message or enhance your communication skills.

Whether you need to communicate within your team/department or UT-wide about a certain topic, we provide the basic information below but are happy to assist with individual advice if necessary.

Ladder of communication

Quirke's Staircase can guide you in selecting the appropriate means to achieve your goals. For instance, if you aim to inform people, an email or hanging up a poster might be sufficient. However, if you want people to feel engaged or even connected, you should conduct work meetings and address problems together. Which channels do you use? Whether it's conducting a personal branding workshop, editing a text, setting up a podcast, sharing your message on your building's monitors, the coffee machines displays or want to work on community building or need specific communication advice. You can find it on the Service Portal.

Communication channels

Our internal news websites are the primary communication channels to communicate with students and employees. To submit news/events for the Service Portal (for employees) or Student Services site use the news/event submission form (also available as a Dutch form).

A number of buildings at UT have screens on which information (news, announcements, events etc.) can be projected for residents and guests of the building concerned. Management of these screens is not centralised, but the responsibility of the organisational unit within that building or location.
You can ask a communication advisor of MC for advice on whether the screen is suitable for your message. The delivery of powerpoint slides is centralised through a web form for all buildings.
Submit your slides
The submission page also contains the manual for system admins of the Appspace narrowcasting system.
The screens in the buildings are one of the means of communication that can be used to communicate with employees and guests to the buildings. In the category Submit news and events you will find the possibilities per target group.
These screens are, compared to the narrowcasting screens in the buildings, for internal UT-wide content only. See the detailed page about hot vending machine screens.
Marketing & Communication can support you with various options when you want to announce an event or message on campus. One of these options is having posters printed. For example: research posters, promotional posters or informational posters. The MC Traffic department can advise you on the layout and has the equipment to print these for you.
PLEASE NOTE! The posters may only be posted in the places intended for this purpose. Contact the Service Desk of the respective building to hang up your posters.
Poster frame Spiegel building:
We would like to keep our beautiful UT campus tidy and prevent every furnishing on the grounds, from lantern posts to rubbish bins, being covered with posters and stickers.
We therefore have an active policy in place in respect of unauthorised flyposting.
Due to maintance activities at the Spiegel facade the Outdoor banner cannot be used at the moment.
The Spiegel outdoor banner is primarily intended for corporate and marketing messages at UT level. Examples of messages: Open Days, the Open House and the U-meet.
Spiegel outdoor banner:
Target group
Bachelor & Master
Goal
Orientation, informing about and enthuse for studies and the University of Twente
When you want to promote your educational programme, please contact the marketing advisor of your faculty.
Abri
Buses
Banner Spiegel building
If you would like to do a promotional activity on campus, for instance at the O&O square, please send your request to the Events Office (events@utwente.nl). More information about how to request a promotional activity can be found under the heading Promotional activities.
At the moment we have one LED screen on campus available to promote events at the Boulevard at the Vrijhof building. This screen is managed by the Student Union. For requests see the Student Union website.
News and events for students
News and events for employees
As an addition to our employee news on the Service Portal it is possible, in specific cases, to reach all students and/or staff at once via a UT-wide mass email. To ensure that we don't use it too often and we keep using the employee news on the Service Portal for general nice to know information Guidelines and sending criteria were drawn up for this purpose.
Sending messages through a UT-wide mass email will only be done if it concerns:
Crisis and/or risk communication (disasters, safety risks and health risks)
Managerial information
Invitations to corporate UT events where the entire UT populace is invited.
Human Resources information important to all UT staff.
Announcements of (changed) regulations important to the entire UT populace.
For instance, FB/Procurement - NS Business Card, travel costs reimbursement).
Digital questionnaire of research intended to improve the quality of service and/or working conditions at the UT (for instance Staff Research UT, FB).
See: Mass mail request form.
There is a separate social media section available with information about UT's social media usage: utwente.nl/socialmedia.
The MyUT app is made for students and contains:
study information (timetable)
campus location information
checklist for new students
campus events
How to:
Submit events: register your event via this web form.

UT style and language

Advice

No matter which role we play within UT, we all communicate with each other. But perhaps you would like to receive some advice on what approach to use, how to best convey your message, and by what means. Or you may want someone to offer suggestions every now and again. And what about improving your communication skills? If you are interested in any of the services provided, please contact your unit's communication team: