Contact Campus & Facility Management

This page contains the most important contacts at CFM: Servicedesks in buildings, our secretariat and contacts by topic.

For organisation information or complaints, please proceed to the end of the page. 

Campus security & emergencies

The campus security is located in the Spiegel Building (main campus entrance). 

  • General contact: campussecurity@utwente.nl, phone 053 489 2134
  • Emergency: phone 053 489 2222

Service Desks in buildings

The Service Desks in our buildings are your first point of contact with our Service department. They can assist with any questions related to all facilities in our buildings, complaints and more.

Building

Phone

Email

Bastille

+31(0)53 489 6703

servicedesk-bastille@utwente.nl  

Carré (& Waaier, Hal B, Zilverling, Nanolab)

+31(0)53 489 2299

servicedesk-carre@utwente.nl  

Cubicus

+31(0)53 489 3349  

servicedesk-cubicus@utwente.nl  

Horst (& Meander, Hangar)

+31(0)53 489 2500

servicedesk-horst@utwente.nl  

ITC

+31(0)53 487 4444

servicedesk-itc@utwente.nl

Ravelijn (& Citadel)

+31(0)53 489 3440  

servicedesk-ravelijn@utwente.nl

Spiegel

+31(0)53 489 4183  

servicedesk-spiegel@utwente.nl  

Sportcentrum  

+31(0)53 489 8001

servicedesk-sportcentrum@utwente.nl

Technohal

+31(0)53 489 1800

servicedesk-technohal@utwente.nl

Vrijhof  

+31(0)53 489 8002

servicedesk-vrijhof@utwente.nl

Central servicedesk (other buildings)

+31(0)53 489 2400

servicedesk-cfm@utwente.nl

Secretariat

General    +31(0)53 489 4041   

secretariat-cfm@utwente.nl
Aleida ter Steege
Jocintha Saimima

Sports     +31(0)53 489 8001

Karin Lienesch

Culture    +31(0)53 489 6872

Jolinde Gosseling

Booking office & events

Team manager

Ornina Shabou

Booking Office (Reservations)

+31(0)53 489 1010

Events Office

+31(0)53 489 1717
(if no answer: +31(0)53 489 9622 or +31(0)53 489 5868)

Facility Services

Head of Department

Chantal Hilgeholt

Campus Security
Team manager

+31(0)53 489 2134
Benno Kiers

Internal Services (Facility Services team managers)

Carré (& Waaier, Hal B, Zilverling, Nanolab)
Team manager

Cubicus
Team manager

Horst (& Meander, Hangar)
Team manager

ITC (ITC Hotel)
Team manager

Ravelijn (Citadel)
Team manager

Spiegel
Team manager

Sportcentrum
Team manager

Technohal
Team manager

Vrijhof (Drienerburght)
Team manager


+31(0)53 489 2299
Ivo Bijker

+31(0)53 489 3349
Marco Boevink

+31(0)53 489 2500
Herman Kuiper

+31(0)53 487 4444
Marco Boevink

+31(0)53 489 3440
Marco Boevink

+31(0)53 489 4183
Ornina Shabou

+31(0)53 489 8001
Lieke Walvoort

+31(0)53 489 1800
Ivo Bijker

+31(0)53 489 8002
Ornina Shabou

Mail & Logistics

Team manager

Herman Kuiper 

Mail department

+31(0)53 489 2118

Logistics

+31(0)53 489 2132

Procurement

Head of Department

Geert-Jan Westhof

Contact Purchase department
Contact Proactis (P2P)

+31(0)53 489 4787 
+31(0)53 489 7676 

More information on Procurement

Sports and Culture

Head of Department

Vacancy

Contact information

Sports

Culture


Contracts and suppliers

CONTRACTS OF FACILITIES

Cleaning
Flowers
Furniture
Hydroponics
Laundry, laundromat
Relocation
Office supplies
Printing and copying 
Waste
Wayfinding, signage
Working / corporate clothing

Chantal Hilgeholt (via Central Servicedesk)
Vacancy




Catering
Vending machines / coffee machines

Anouk van der Wal (via Central Servicedesk)

Chauffeur services
Car rental / hiring

Hilda Emmerich

MAINTENANCE CONTRACTS

Mechanical maintenance

Vacancies

Electrical maintenance

Remy van der Beek
Nico Reurink
Erwin Veenhoven

Architectural, engineering maintenance

Stefan Konniger
Nico Pariente

Elevator maintenance

Remy van der Beek
Nico Reurink
Erwin Veenhoven

Measurement and control technology

Henk Hobbelink

Terrain maintenance 

André de Brouwer
Ivo Olde Kalter 

Audiovisual media

Roy Juninck
Peter de Boer


Video team

The video team consists of skilled professionals from the LISA, MC, and CFM departments with a proven track record in media creation. From studio recordings to multi-camera events, from video editing to animation, and from Teams/Zoom support to streaming of live events from our studio. The video team likes to be challenged and is always looking for innovations, but also keen on using proven technology. Video team services are available on utwente.nl/video or see the team members and contact information.

Complaints

Please use our complaints form for to get back to us with any complaints, suggestions, etc.

Organisation CFM

Campus & Facility Management (CFM) contributes with its services to an inclusive campus community and a vibrant and sustainable campus. No matter whether you work on the campus, study there or are visiting it: everyone needs more information about the campus from time to time. CFM stands for providing an optimal service for education and research. With pleasure, we dedicate ourselves to this every day. Our mission is: Campus UT: the place to be!

The Campus has a lot of facilities which benefits education. Do you study on the campus and are you looking for specific information about lecture halls, use of projectrooms, copyshops, good coffee or where to store your bicycle? You can find all services offered by CFM in this Service Portal. Do you work on the campus? There are many different facilities where we can support you as staff member with our expertise in the areas of housing and maintenance, furnishings and equipment, catering, purchasing, post & logistics and much more. 

Organogram Campus & Facility Management

Intranet

Our Intranet is only available for CFM-members.

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