If you want to send a message to students, the most suitable means to do so depends on the subject of the communication, the specific target audience and the impact of the message on this target audience. The student portal is the main channel of communication. All other means can be used as addition to the portal. Should you require advice on the correct means of communication, contact student-news@utwente.n.
Digital communication channels
Student portal
Message
Student portal publishes news, announcements of events, etc., with regard to:
- Vision 2020/strategy
- Related to education
- Health
- Activities/events
- Monitors/surveys
- External announcements/requests/calls
- Internal announcementsTarget audience
All students
Information
- Information is intended for all students or it has been very clearly marked for a specific group
- Information is substantively interesting for students, but isn't urgent
- The sender is UT (possibly an external party if information is very relevant to students)
- Information does not serve a commercial goalDelivery
Via the web form. Or contact the editors via staff-news@utwente.nl.
Student news (digital newsletter)
Message
Student news publishes the most important messages of that month, with regard to:
- Vision 2020/strategy
- Related to education
- Health
- Activities/events
- Monitors/surveysTarget audience
All students (or a large part thereof)
Information
A maximum of six messages can be added to the Student News. An editorial staff, consisting of students and staff of CES and M&C, prioritizes the messages
- Intended for all UT students (or large part thereof)
- Does not serve an (external) commercial goal
- Important for students to know (education, health, UT developments)
- Message contributes to UT profilingDelivery
Social media (Facebook, Twitter, Instagram, etc.)
There is a separate social media website available with information about UT's social media usage, including a social directory, strategy and guidelines and webcare. Furthermore, this page contains overviews of UT hashtags, best practices and useful downloads.
Support
Need help with social media or do you have some great content to share: contact the team, visit our support page or submit content right away.
Submit content
Internal mass email
Message
Related to education on a central level and corporate information (crisis, managerial, invitations for academic ceremonies)
Target audience
All students (or a specific target audience)
Information
- Information has a large impact on students
- Information is so important that no student can miss it (CES-CSA/CvB determines this)
- Sender is CES-CSA or CvB (via S&B or M&C)
- Information is critical and unforeseen and cannot wait for the next publication of Student News
- Information is for all students or a large specific target audience
- Guideline: do not send more than 2 per monthDelivery
Via web form (only works when you are logged in on www.utwente.nl/serviceportal first)
Campus app
The Campus app was created for everyone on campus. The app can guide you to appointments, the nearest parking spots or other interesting locations on campus. Additionally, the Campus app can be used to stay up-to-date about interesting events taking place on campus and getting in touch with other campus visitors through the message board.
Submit events: register your event via this web form.
Submit messages: post a message on the message board in the campus app (download the app)
Shout app
Shout is an app for students of University of Twente. By completing assignments on their, students can earn rewards, like UT gadgets.
You can use the Shout app to publicise your event or activities, or to receive feedback from students, for example. Think of a Shout assignment for your event or activity and mail them to shout@utwente.nl.
For more information, visit www.utwente.nl/shout.
Delivery
shout@utwente.nlU-Today (not under supervision of M&C)
Message
U-today publishes news about:
- Vision 2020/strategy
- Related to education
- Activities/eventsTarget audience
UT community (students and staff)
Delivery
Student union (not under supervision of M&C)
Message
News, announcements of events, etc. with regard to: activities/events, surveys, external announcements/call
Target audiences
Network SU (these are mostly active students)
Information
To be determined by SU
Delivery
Study associations
Target audience
Decentralized: Students of that educational programme
Information
To be determined by study associations
Submit content
Overview of all study associations
communication On campus
For information about the LED screens, screens in the buildings, posters, etc., please check this overview of all communication channels on campus.
Educational programme information
Blackboard (Canvas per 1/9/2018)
Message
Course-specific information (information from lecturer about course, notification of system maintenance)
Target audience
Decentralized: Students per educational programme, group or course
Information
Only course-specific information, programme information or information about the Blackboard system (an update, for example)
Delivery
Educational programme (lecturer)
Study associations
Target audience
Decentralized: Students of that educational programme
Information
To be determined by study associations
Submit content
Overview of all study associations
Education notification on student portal
Message
Related to course or educational programme
Target audience
Decentralized: Students per educational programme
Delivery
Educational programme websites
Target audience
Decentralized: Students (and staff) of that educational programme
Delivery
Via educational programme
Email specific to educational programme
Message
Information related to educational programme
Target audience
Decentralized: Students per educational programme, group or course
Information
Information related to educational programme, For example a change in curriculum
Delivery
Via educational programme
Hard copy
Information bundle Kick-In
Message
Related to education and activities/events
Target audience
First-year students
Information
Needs to be interesting for first-year students (Kick-In committee determines the content)
Delivery
info@kick-in.nl