Service Portal

News and events for students

If you want to send a message to students, the most suitable means to do so depends on the subject of the communication, the specific target audience and the impact of the message on this target audience. The student portal is the main channel of communication. All other means can be used as addition to the portal. Should you require advice on the correct means of communication, contact student-news@utwente.n

Digital communication channels

  • Student portal

    Message

    Student portal publishes news, announcements of events, etc., with regard to:
    - Vision 2020/strategy
    - Related to education
    - Health
    - Activities/events
    - Monitors/surveys
    - External announcements/requests/calls
    - Internal announcements

    Target audience

    All students

    Information

    - Information is intended for all students or it has been very clearly marked for a specific group
    - Information is substantively interesting for students, but isn't urgent
    - The sender is UT (possibly an external party if information is very relevant to students)
    - Information does not serve a commercial goal

    Delivery

    Via the web form. Or contact the editors via staff-news@utwente.nl. 

  • Student news (digital newsletter)

    Message

    Student news publishes the most important messages of that month, with regard to:
    - Vision 2020/strategy
    - Related to education
    - Health
    - Activities/events
    - Monitors/surveys

    Target audience

    All students (or a large part thereof)

    Information

    A maximum of six messages can be added to the Student News. An editorial staff, consisting of students and staff of CES and M&C, prioritizes the messages

    - Intended for all UT students (or large part thereof)
    - Does not serve an (external) commercial goal
    - Important for students to know (education, health, UT developments)
    - Message contributes to UT profiling

    Delivery

    student-news@utwente.nl

  • Social media (Facebook, Twitter, Instagram, etc.)

    There is a separate social media website available with information about UT's social media usage, including a social directory, strategy and guidelines and webcare. Furthermore, this page contains overviews of UT hashtags, best practices and useful downloads.

    Support

    Need help with social media or do you have some great content to share: contact the team, visit our support page or submit content right away.

    Submit content

    socialmedia@utwente.nl

  • Internal mass email

    Message

    Related to education on a central level and corporate information (crisis, managerial, invitations for academic ceremonies)

    Target audience

    All students (or a specific target audience)

    Information

    - Information has a large impact on students
    - Information is so important that no student can miss it (CES-CSA/CvB determines this)
    - Sender is CES-CSA or CvB (via S&B or M&C)
    - Information is critical and unforeseen and cannot wait for the next publication of Student News
    - Information is for all students or a large specific target audience
    - Guideline: do not send more than 2 per month

    Delivery

    Via web form

  • Campus app

    The Campus app was created for everyone on campus. The app can guide you to appointments, the nearest parking spots or other interesting locations on campus. Additionally, the Campus app can be used to stay up-to-date about interesting events taking place on campus and getting in touch with other campus visitors through the message board.

    Submit events: register your event via this web form.

    Submit messages: post a message on the message board in the campus app (download the app)

  • Shout app

    Shout is an app for students of University of Twente. By completing assignments on their, students can earn rewards, like UT gadgets.

    You can use the Shout app to publicise your event or activities, or to receive feedback from students, for example. Think of a Shout assignment for your event or activity and mail them to shout@utwente.nl

    For more information, visit www.utwente.nl/shout.

    Delivery
    shout@utwente.nl

  • U-Today (not under supervision of M&C)

    Message

    U-today publishes news about:
    - Vision 2020/strategy
    - Related to education
    - Activities/events

    Target audience

    UT community (students and staff)

    Delivery

    utoday@utwente.nl

  • Student union (not under supervision of M&C)

    Message

    News, announcements of events, etc. with regard to: activities/events, surveys, external announcements/call

    Target audiences

    Network SU (these are mostly active students)

    Information

    To be determined by SU

    Delivery

    studentunion@union.utwente.nl

  • Study associations

    Target audience

    Decentralized: Students of that educational programme

    Information

    To be determined by study associations

    Submit content

    Overview of all study associations

communication On campus 

For information about the LED screens, screens in the buildings, posters, etc., please check this overview of all communication channels on campus.

Educational programme information

  • Blackboard (Canvas per 1/9/2018)

    Message

    Course-specific information (information from lecturer about course, notification of system maintenance)

    Target audience

    Decentralized: Students per educational programme, group or course

    Information

    Only course-specific information, programme information or information about the Blackboard system (an update, for example)

    Delivery

    Educational programme (lecturer)

  • Study associations

    Target audience

    Decentralized: Students of that educational programme

    Information

    To be determined by study associations

    Submit content

    Overview of all study associations

  • Education notification on student portal

    Message

    Related to course or educational programme

    Target audience

    Decentralized: Students per educational programme

    Delivery

    BOZ of the educational programme

  • Educational programme websites

    Target audience

    Decentralized: Students (and staff) of that educational programme

    Delivery

    Via educational programme

  • Email specific to educational programme

    Message

    Information related to educational programme

    Target audience

    Decentralized: Students per educational programme, group or course

    Information

    Information related to educational programme, For example a change in curriculum

    Delivery

    Via educational programme

Hard copy

  • Information bundle Kick-In

    Message

    Related to education and activities/events

    Target audience

    First-year students

    Information

    Needs to be interesting for first-year students (Kick-In committee determines the content)

    Delivery

    info@kick-in.nl

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