Internal communication

The communication team helps you find the right channel to communicate your message or enhance your communication skills.

Whether you need to communicate within your team/department or UT-wide about a certain topic, we provide the basic information below but are happy to assist with individual advice if necessary.  

Ladder of communication

Quirke's Staircase can guide you in selecting the appropriate means to achieve your goals. For instance, if you aim to inform people, an email or hanging up a poster might be sufficient. However, if you want people to feel engaged or even connected, you should conduct work meetings and address problems together. Which channels do you use? Whether it's conducting a personal branding workshop, editing a text, setting up a podcast, sharing your message on your building's monitors, the coffee machines displays or want to work on community building or need specific communication advice. You can find it on the Service Portal.

Communication channels

Our internal news websites are the primary communication channels for students and employees. To submit news/events for the Service Portal (for employees) or Student Services site use the news/event submission form (also available as a Dutch form).

  • On campus
    • Screens in buildings (narrowcasting)

      A number of buildings at UT have screens on which information (news, announcements, events etc.) can be projected for residents and guests of the building concerned. Management of these screens is not centralised, but the responsibility of the organisational unit within that building or location.

      You can ask a communication advisor of MC for advice on whether the screen is suitable for your message. The delivery of powerpoint slides is centralised through a web form for all buildings. 

      The submission page also contains the manual for system admins of the Appspace narrowcasting system.

      The screens in the buildings are one of the means of communication that can be used to communicate with employees and guests to the buildings. In the category Submit news and events you will find the possibilities per target group.

    • Coffee machine screens

      These screens are, compared to the narrowcasting screens in the buildings, for internal UT-wide content only. See the detailed page about hot vending machine screens.

    • Posters in UT buildings

      Marketing & Communication can support you with various options when you want to announce an event or message on campus. One of these options is having posters printed. For example: research posters, promotional posters or informational posters. The MC Traffic department can advise you on the layout and has the equipment to print these for you.

      PLEASE NOTE! The posters may only be posted in the places intended for this purpose. Contact the Service Desk of the respective building to hang up your posters.

      Poster frame Spiegel building:

    • Pasting posters on campus

      We would like to keep our beautiful UT campus tidy and prevent every furnishing on the grounds, from lantern posts to rubbish bins, being covered with posters and stickers. 

      We therefore have an active policy in place in respect of unauthorised flyposting.

    • Outdoor banner Spiegel building

      Due to maintance activities at the Spiegel facade the Outdoor banner cannot be used at the moment.

      The Spiegel outdoor banner is primarily intended for corporate and marketing messages at UT level. Examples of messages: Open Days, the Open House and the U-meet.

      Spiegel outdoor banner:

    • Outdoor information resources

      Target group

      Bachelor & Master

      Goal

      Orientation, informing about and enthuse for studies and the University of Twente

      When you want to promote your educational programme, please contact the marketing advisor of your faculty.

      Abri

      Buses

      Banner Spiegel building

    • Physical promotional activities

      If you would like to do a promotional activity on campus, for instance at the O&O square, please send your request to the Events Office (events@utwente.nl). More information about how to request a promotional activity can be found under the heading Promotional activities.

    • LED screens (outdoor)

      At the moment we have one LED screen on campus available to promote events at the Boulevard at the Vrijhof building. This screen is managed by the Student Union. For requests see the Student Union website.

  • Online
    • Employee news and student news
    • UT-wide mass mail

      As an addition to our employee news on the Service Portal it is possible, in specific cases, to reach all students and/or staff at once via a UT-wide mass email.  To ensure that we don't use it too often and we keep using the employee news on the Service Portal for general nice to know information Guidelines and sending criteria were drawn up for this purpose.

      Sending messages through a UT-wide mass email will only be done if it concerns:

      1. Crisis and/or risk communication (disasters, safety risks and health risks)
      2. Managerial information
      3. Invitations to corporate UT events where the entire UT populace is invited.
      4. Human Resources information important to all UT staff.
      5. Announcements of (changed) regulations important to the entire UT populace. 
        For instance, FB/Procurement - NS Business Card, travel costs reimbursement).
      6. Digital questionnaire of research intended to improve the quality of service and/or working conditions at the UT (for instance Staff Research UT, FB).

      See: Mass mail request form.

    • Social media

      There is a separate social media section available with information about UT's social media usage: utwente.nl/socialmedia

    • Campus app for students

      The campus app is made for students and contains:

      • study information
      • campus location information
      • campus events 

      How to:

      • Submit events: register your event via this web form.
      • To add events that are already on the website to the campus app: email campusapp@utwente.nl. 

UT style and language 

Advice

No matter which role we play within UT, we all communicate with each other. But perhaps you would like to receive some advice on what approach to use, how to best convey your message, and by what means. Or you may want someone to offer suggestions every now and again. And what about improving your communication skills? If you are interested in any of the services provided, please contact your unit's communication team:

personalised

Sorry, there is no information specified for you.

Contacts for all units

Full list of contacts per unit

Students

There are no specific contacts for students available. Please use the general email addresses listed above or open the 'All teams' list to find programme marketers and communication advisors in your faculty. 

BMS Faculty team

MC-BMS Intranet

M. Seppenwoold (Marly)
M. Seppenwoold (Marly)
Communication Advisor Faculty BMS
B. Braamhaar (Birthe)
B. Braamhaar (Birthe)
Marketing and Communication Officer
M. Nijenhuis (Manon)
M. Nijenhuis (Manon)
Marketing communications employee
B.B. Groener (Bob)
B.B. Groener (Bob)
(Online) Marketeer | Account: faculty BMS, PLD Centre

EEMCS faculty team

MC-EEMCS intranet

C.M. van den Heuvel (Carlijn)
C.M. van den Heuvel (Carlijn)
Communication Officer (DSI)
C.S. van Nus MSc (Charlotte)
C.S. van Nus MSc (Charlotte)
Marketing advisor | Faculty EEMCS
A. Bakker MSc (Aimée)
A. Bakker MSc (Aimée)
Marketing advisor | Faculty EEMCS
D. Dalenoord (Diana)
D. Dalenoord (Diana)
Alumni officer EEMCS faculty

ET faculty team

MC-ET Intranet

S.M. Maarse MSc (Stefanie)
S.M. Maarse MSc (Stefanie)
Communication advisor connected to HR
drs. J.G.M. van den Elshout (Janneke)
drs. J.G.M. van den Elshout (Janneke)
Press officer/Communications Advisor
M. de Kroon MSc BA (Marlyn)
M. de Kroon MSc BA (Marlyn)
Marketing advisor | Faculty Engineering Technology

ITC faculty team

MC-ITC intranet. Also first point of contact for UCT members. 

R. Kwakman MSc (Robin)
R. Kwakman MSc (Robin)
Communication Advisor (temporary being replaced by Hinke Mulder)
J. Kalf (Janneke)
J. Kalf (Janneke)
Programme marketeer MSc programmes
P.H. Brouwer (Peter)
P.H. Brouwer (Peter)
Programme marketeer ATLAS

Resarch institute teams

C.M. van den Heuvel (Carlijn)
C.M. van den Heuvel (Carlijn)
Communication officer - DSI
drs. M.M.J. van Hillegersberg - Hofmans (Martine)
drs. M.M.J. van Hillegersberg - Hofmans (Martine)
Communication advisor - TechMed

General contacts:

K.W. Wesselink - Schram MSc (Kees)
K.W. Wesselink - Schram MSc (Kees)
Content creation, websites and other communication tools - DSI/MESA+/TechMed
H. Mulder (Hinke)
H. Mulder (Hinke)
Strategic PR manager - DSI/Mesa+/TechMed

CES



drs. K.R. Bakker (Karina)
drs. K.R. Bakker (Karina)
Communications Advisor (Student journey, Student communications)

CFM

S. Omari (Saloa)
S. Omari (Saloa)
Communication advisor connected to MC and CFM
C.A. van der Kuil (Corjan)
C.A. van der Kuil (Corjan)
Communication advisor UT Climate Centre & SEE Programme

FIN


K. Nijhuis - Nijland (Karin)
K. Nijhuis - Nijland (Karin)
Senior Corporate Communication advisor

EB and SP

drs. B.G. Lankhaar (Bertyl)
drs. B.G. Lankhaar (Bertyl)
Director a.i. Kennispark Twente & Communication manager UT
K. Nijhuis - Nijland (Karin)
K. Nijhuis - Nijland (Karin)
Senior Corporate Communication advisor

GA

drs. L. Pasqual - van der Landen (Linda)
drs. L. Pasqual - van der Landen (Linda)
Communication advisor Diversity, Equity & Inclusion (DE&I)

HR

S.M. Maarse MSc (Stefanie)
S.M. Maarse MSc (Stefanie)
Communication advisor connected to HR
P.W. de Witte MSc (Peter)
P.W. de Witte MSc (Peter)
Online (employer branding) marketeer

LISA

There are no specific contacts at MC for LISA employees. For communication support, please contact your LISA colleagues Heleen Melching or Frank Westerveld for Digital Compentence Centre.

H. Melching (Heleen)
H. Melching (Heleen)
Communicatieadviseur LISA
F. Westerveld (Frank)
F. Westerveld (Frank)
Supporting Staff

MC

S. Omari (Saloa)
S. Omari (Saloa)
Internal communication advisor MC
A. Heining MSc (Anne)
A. Heining MSc (Anne)
MC websites and MC tools/licences, ICT
K.W. Wesselink - Schram MSc (Kees)
K.W. Wesselink - Schram MSc (Kees)
Tooling/informal communication, websites

SBD

A.H. Tielenburg (Annelies)
A.H. Tielenburg (Annelies)
Communication officer SBD

Pre-U

J.V. van der Tuin (Jody)
J.V. van der Tuin (Jody)
Project Leader Marketing & Communication Pre-University

FIP-AM@UT

There are no specific contacts at MC for FIP-AM@UT employees. For communication support, please contact your FIP-AM@UT colleague Annemiek Rouchou-Bloemenkamp

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