FAQ Library

FAQ Digital library

When I’m not on the UT campus, can I still use the digital collection?

When you’re not on campus it’s important to always use the digital library to go to the databases. It will lead you through the proxy server, so that you’re recognized as being from the UT anyway. When you want to access articles directly you can use our off-campus button.
For a more advanced tool, use the Library Access Plugin.

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What should I do when I cannot access an article?

Even though the University of Twente has access to countless articles in many journals en databases, you will hit a paywall at some point, or find that an article isn’t accessible for other reasons. In that case, first check if you’re using the UT’s IP address, because only then, you will have access to our digital library. If you are using the right IP address, then try one of the following to get access after all:

· Search in Google Scholar and place the title of the article between quotation marks (phrase search).

· Search in Google, possibly with the addition filetype:pdf

· Ask your Information specialist if he/she can locate the article for you

· Request a copy through the Interlibrary Loan system (ILL)

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Can I request (e-)books for purchase?

You can submit a request to purchase an (e-)book for the library collection to the information specialist of the topic concerned. If it concerns a room copy of an (e-)book and you’re an employee of one of the support departments you can contact the library’s Content Management department directly.

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What do I have to do when I can't access an e-book or e-journal that is part of the University  Library's collection?

Please check the maintenance and failure reports page and/or the latest news on the LISA website first to see if there are any known issues at the publisher of the e-book/e-journal. If not, please contact the library.

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I have a suggestion for the collection of the University of Twente. What should I do?

If you feel that a certain book, journal or product should be part of our collection, then please contact your information specialist. Many publishers offer the option to “Recommend to a librarian” (example).

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Can I download or print an ebook?

Publishers decide whether they place restrictions on ebooks, and if yes, which ones. Not all ebooks are downloadable. Additionally, some ebooks can only be read by one user at a time, and others have a 5% limit for printing or copying. All restrictions per publisher.

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