FAQ

FAQ for students

Where and how can I access Canvas?

You can find Canvas at canvas.utwente.nl. You can login with your ICT account (this applies to every employee and student of the university)

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Can I use Canvas on my mobile device?

Sure, you can use Canvas on mobile devices. You can use the Canvas app 'Canvas Student'. The app is available for Android and iOS. The app does not provide you with all the features that Canvas has to offer on a regular web browser.

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How can I access regular education courses in Canvas

You first have to register for the course in OSIRIS. After that, you will automatically be enrolled in the corresponding course in Canvas. From two weeks before the start of the quartile, the course will be accessible from the Dashboard in Canvas. Before that, the course will be listed under ‘Future enrolments’ in Courses and is not accessible yet. 
Personally registering in OSIRIS can only be done up until the last day before the start of a quartile. If you would like to register for a course after the registration period has lapsed, you need to contact your faculty's Educational affairs office.

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How can I access 'non regular' courses in Canvas

There are Canvas courses that you can not register for in Osiris. These could be for example information courses about internships,graduation,study trips etc. You can be provided by the administrators of these courses with a self enrollment link that you just have to click, or you can find the course in the public course index. You can acces the public course index by clicking the Courses menu, click All Courses, click Browse more courses. Locate your desired course and click the +Join this course button on the course tile.

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Can I add an alternative email address where I can receive my notifications?

Yes, in Canvas you can add an additional email address to your Canvas account. After adding this email address you can adjust your notifications to be sent to this new email address.

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My name shown in Canvas is wrong/only my initials are shown instead of my first name. How can I change this?

You can change your first name yourself in the application Studielink. Go to Studielink , <My Studielink> page and then <My details>'. Select 'change your personal details' and change the field 'first name (as you are called by family/friends)'. The change will be automatically applied to your first name in Canvas (possibly no sooner visible than the next day).

If your last name is not correct, please contact Student Services.

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Can the UT Schedule (MyTimetable) be imported in the Canvas Calendar?

No, it can’t be imported in the Calendar. Everyone can see the next five events from their personal schedule under ‘Account’ in Canvas: go to Account, click Profile, click MyTimetable.

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Can I still access Blackboard after 1 September 2018?

Untill September 2018: Adding files or make changes in Blackboard is possible

From October 2018: Blackboard archive

- Read-only, downloading of your Blackboard content still possible

- 2 years available for lecturers and students

From Academic year 2020/2021: Blackboard is no longer available and all Blackboard material will be removed

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