FAQ for Students

Profile picture

You can upload a picture of yourself in your Account settings. For help, see this guide.

Tips for profile pictures:

• Images should be square in size to prevent your picture from being resized or distorted.
• Files can be any type (.jpg, .png, .gif) or size as long as you have room in your personal files to store the file. Canvas recommends that your profile picture be as small as possible.
• Please choose an appropriate picture to represent yourself. We have the right to remove pictures that are not appropriate for a classroom setting.

Personal details

You can change your first name yourself in the application Studielink. In the Studielink Q&A, you can find instructions about changing your personal details. The change will be automatically applied to your first name in Canvas (possibly no sooner visible than the next day). You can log in to the application Studielink.

If your last name is not correct, please contact Student Services.

If your first and last name are both correct in Studielink, but you see a duplication in your name in Canvas, you can contact canvas@utwente.nl

Alternative email address

In Canvas you can add an additional email address to your Canvas account. After adding this email address you can adjust your notifications to be sent to this new email address.

Regular education courses

You first have to register for the course in OSIRIS. After that, you will automatically be enrolled in the corresponding course in Canvas. From two weeks before the start of the quartile, the course will be accessible from the Dashboard in Canvas. Before that, the course will be listed under ‘Future enrolments’ in Courses and is not accessible yet. If you no longer want to take part in a Canvas course, please de-register via OSIRIS. If you cannot de-register yourself you need to contact your faculty's Educational affairs office.

Non-regular courses

There are Canvas courses that you can not register for in Osiris. These could be for example information courses about internships, graduation, study trips etc. You can be provided by the administrators of these courses with a self enrollment link that you just have to click, or you can find the course in the public course index. You can acces the public course index by clicking the Courses menu, click All Courses, click Browse more courses. Locate your desired course and click the +Join this course button on the course tile.

This takes place once every 24 hours at 0:00. Please note the following exceptions:

• If you have registered and deregistered at the same day, you will not be unenrolled automatically (due to technical limitations). If you want to be unenrolled from the Canvas course, ask you faculty Canvas support to remove you from the course.
• If you are enrolled in a Canvas course for a bachelor module, you will only be unenrolled automatically from the Canvas course if you are no longer enrolled in any of the courses that are part of the module.

If you are asked to submit a video for a Canvas assignment, you can use the integrated YuJa Media chooser in Canvas to upload your video (YuJa is the UT video platform). See the instruction in the YuJa guide.

Note: After you have have uploaded your video, you will get a message ‘Your media has been successfully uploaded. YuJa will now perform advanced media processing in the background'.

You don’t have to wait until that processing is finished, you can just select the video, click the button ‘Insert’ and submit the assignment.

As a student you can create MS teams meeting links in your Canvas group pages. A link can be added from the rich content editor in Announcements, Pages, or Discussions. However, we advise not to use announcements for this because teachers and TA’s also may receive notifications of new announcements in group pages and this is confusing if the meeting is not intended for them. 

Go the group page in which you want to create the meeting link.

Create or edit the item of your choice and click on the ‘Apps’ button in the editor. Select [Microsoft Teams Meetings]. If you don't see the that click first on View All.

The first time you need to sign in in the UT Microsoft Teams environment. Fill in your UT e-mail address and click [Next]. Fill in your password on the ‘University of Twente’ sign in page. After that, choose if you want to stay signed in.
Click [Create meeting link]. Fill in a meaningful title. It’s possible to specify a start and end date and time for the meeting, but these are not shown in Canvas and access to a meeting is not blocked before the start date and after the end date.
Click [Create].


Click [Meeting options].
 

Select the meeting options of your choice. It’s not possible to select specific people for ‘Who can present’ in these meeting options. However, you can assign permissions to present to any participant once the meeting has started and people have joined.
Click [Save] and close the tab.
Now, click [Copy] in the popup.


After that, a link will be visible in the Canvas item. Don’t forget to add information about the start date and time of the meeting and provide any further information if desirable. If you’re finished, click [Save and publish].

Tip: Once you have had the meeting you can reuse the link for following meetings with your group because the link remains active.

Course materials

First, you have to ask the lecturer of your course to enable the ePub exporting option for the concerning course. Once that is done, you can:
-        Go to Account in the global menu
-        Click Settings
-        Click the button [Download Course Content]
-        Click [Generate ePub] next to the concerning course name

When the process is finished, you will see ‘Download ePub’ and ‘Download associated files’. The ePub file can only be viewed with an ePub reader and doesn’t contain any files. With ‘Download associated files’ you can download all published files to a zip file. See this Canvas guide for specifics.

Assignment submissions

In the global navigation menu, you can click the “Account” link and then click the “Settings” link. There you will find the “Download Submissions” button on the right.