Service Portal

Introduction

In some cases you can’t connect to the eduroam network after changing your password. To connect to the network again you first have to “forget” the eduroam network.

Before you start

  • This manual is written for MacOS.
  • In this manual, you will often be required to perform actions. For these actions, a consistent style of writing has been used: references to text and buttons on screens are printed in italics, information that you have to enter yourself is printed in bold

Forget the eduroam network.

  • Open System Preferences and select Network. Note: if there is a "lock" in the bottom left, you need to first unlock it.
  • Click on Advanced.
  • Select eduroam and click the "–" icon.
  • Connect to eduroam again. 

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