Educational support contacts (per faculty). | Service Portal

E-learning specialists

The e-learning specialists are part of the faculty's EDU departments and design, develop and evaluate e-learning solutions. Their expertise is used to advise lecturers about the didactical and technical possibilities. They help staff through the process of thinking, developing, and implementing online solutions and collaborate with other UT educational and technical experts. Topics:

E-Learning and Educational Solutions: We specialise in integrating e-learning and blended learning solutions into regular education, as well as using interactive tools on prerecorded lectures and live-stream events.
Canvas Educational Design: The e-learning specialists provide advice on how to design or redesign Canvas courses to ensure simple navigation, create interactive solutions and increase students' engagement. For administrative Canvas assistance, you can email the faculty Canvas mailbox (see Outlook). For general questions about Canvas, please see the Canvas support page for teaching staff.
Learning Spaces: The University of Twente offers a variety of facilities to make learning more engaging and fun. These include video studio's, interactive lecture rooms, and more. With these resources, students can explore different ways to engage with the material and develop their skills. We support you in using these facilities in your education.
Digital Assessment: Digital assessment is a powerful tool that can be used to both summatively and formatively assess student progress. It can also be used to promote teamwork and peer feedback, allowing for collaboration and constructive criticism that can ultimately help students reach their learning objectives.

E-learning specialist(s) ITC

For e-learning questions: elearning-itc@utwente.nl
For questions related to Canvas: canvas-itc@utwente.nl or canvas-atlas@utwente.nl

Experts at CELT

The educational consultants of the Centre of Expertise in Learning and Teaching (CELT), part of the CES Service Department, can support faculty and teaching staff in (re)designing modules, courses, or the entire curriculum. They can also participate in specific educational projects (small or big) or take the lead as project leaders. They are skilled instructional and curriculum designers by profession, driven by creativity. Some have permanent residence within the faculties. These educational faculty advisors have insight into the programmes, the organisational structure, and the culture of your faculty, which are readily at hand, so they are very approachable. They will ask their CELT colleagues with specific expertise to join when needed.

Experts at TELT

Do you want to improve your teaching practices using new technologies and tools for teaching & learning? The TELT team can support you! The Technology Enhanced Learning & Teaching (TELT) team is a multidisciplinary team with members from CES and LISA with expertise across themes involving education and ICT. The main activities include:

Building expertise around emerging technologies
Experimenting with new technologies by facilitating innovative pilots
Assisting the organisation in implementing solutions that have proven effective
Sharing our expertise and the results of the projects that we are involved in

Video team

Do you need a video production for educational purposes? The video team is the central point for all your video needs. They plan, coordinate, and advise, ensuring your recorded productions, live streams, talk shows, webinars, and informative videos run smoothly and are rock-solid. A team of professionals will bring your video ideas to life, and there are no costs involved for UT employees.

Software/IT

For software downloads and other IT support. For general questions, contact the ICT Service Desk. For customised needs, please contact the ICT account manager for your faculty/service department (please log in).

Library & Archive

See the library website for literature search, copyright information and more. The Team Archive & Document Management (ADM) consists of experienced employees dedicated to ensuring easy access to information about the UT and providing support in analysing document flows, scanning, archiving, transferring, and storing records, as well as implementing solutions for a paperless office.

Specialists at the BMS faculty

Specialists at the ET Faculty

Specialists at the EEMCS faculty

Specialists at the TNW/S&T faculty

Specialists at the ITC faculty

Specialist Open Access

Data Steward FAIR Data

Software Steward

The Copyright Information Point (CIP) is aimed at supporting and monitoring the lawful (re)use of copyright protected material at the University of Twente. The first point of contact for questions concerning copyright is the faculty Information Specialist. To contact the CIP directly, please use our general email: cip@utwente.nl

Privacy

Check the GDPR/privacy information on utwente.nl/privacy for rules, regulations and practical tips.

Faculty-specific edu dept

Every faculty has a dedicated Educational Support (short: EDU) department, which contains (programme-specific) roles like study advisor, programme coordinator, quality assurance, exchange coordinator, e-learning specialist, internationalisation coordinator, etc.