Service Portal

Here you will find manuals, an FAQ and known issues for the Teams Rooms setups. Please note that these rooms are not yet in use at the UT.

Known issues

  • Whiteboard - When starting a whiteboard in a meeting, it is not possible to return to the video view / gallery without hanging up and re-joining the meeting first.
  • Proximity join – some devices do not detect the Teams Room.

Manuals

Schedule a meeting

  • Go to the Calendar in Teams or Outlook on your desktop and create a new Teams meeting.
  • Add the room as a required attendee or select it under location.
  • After you sent the invitation, you will receive a confirmation e-mail if the reservation has been accepted.
  • The meeting will appear on the touch panel in a moment.

Start a scheduled meeting

Find your meeting on the touch panel and tap Join.

Start an unscheduled meeting

  • Tap Meet Now on the touch panel.
  • Find and select the people you want to invite.
  • After all the people you want to invite are on the list, select Start Meeting.

FAQ

  • How can I adjust the volume?

    Control the volume with the following buttons on the touch panel:

  • How can I make sure everyone in the room is visible for the other participants in the meeting?

    Please, ask participants in the meeting to right-click on the video feed of the Teams Room and select Fit to Frame.

  • Is it possible to change the layout of the meeting components?

    Select Layout  in the meeting controls and select a view.

  • Can I join a meeting with a device that is present in the room?

    Only join a room meeting with a device that is present in the room for sharing your screen or a presentation. Before joining, select Don’t use audio.

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