Service Portal

Multi-Factor Authentication - App Manual


To set up Multi-Factor Authentication using the Microsoft Authenticator app follow the steps described in this manual.


  • The manual is written for employees, students and x-accounts.
  • You need a smartphone with Android or iOS.
  • This manual uses a consistent style of writing: references to text and buttons on screens are printed in italics, information that you have to enter yourself is printed in bold.
  • When switching to a new phone, make sure to add it here (select Add method) before deleting the Microsoft Authenticator app on your old phone. 

set up multi-factor authentication

Open an application for which Multi Factor Authentication is enabled (or click here). Log in with your UT e-mail address (x-account => and password. Next you will see the following message:

Click Next and download and install the Microsoft Authenticator app on your phone (AndroidiOS)

Open the Microsoft Authenticator app on your phone and click Next on the pc. 

Allow the app to access the camera and add an account. Select Work or School and click Next on the pc.

Scan the QR code displayed on the pc with your phone and click Next.

A test notification is sent, please unlock your phone with fingerprint, face, or PIN and approve. If successful, you will see the following message:

Click Next, the Microsoft Authenticator app is configured. Click Done in the next screen to continue signing in.

We advise you to set up a second verification method. You can add an extra method here.


My bookmarks


Please wait a moment...