Eduroam settings with UT account

You will not incur any costs by using this service.

In order to use this service, you are required to have the following:

• Students an UT email address
• Employees an UT email address
• Third parties: an 'x account'
• Guests: an EVA account (eduroam Visitor Account) requested by your host

Eduroam is available in all buildings affiliated with UT.

Before you start

• Make sure that you have local administrator rights. If you do not have these, contact your system administrator.
• If you have reset your password, please follow this manual first.

Configure Eduroam

STEP 1: OPEN NETWORK CONNECTIONS

• Windows 10: Click the wireless network icon on the taskbar.
• Windows 11: Click on the network & volume icon and then the manage Wi-Fi connections button.

STEP 2: CONNECT TO EDUROAM

• Select eduroam.
• Check Connect automatically.
• Click Connect.

STEP 3: USER CREDENTIALS

• In the first field, enter your UT e-mail address.
• In the second field, enter the password.
• Click Connect.

STEP 1: CONNECT TO EDUROAM.

• Click the WiFi icon in the menubar.
• Click eduroam.
• The connection is now established.

STEP 2: ENTER CREDENTIALS

• In the first field, enter your UT e-mail address
• Enter your password
• Click OK

STEP 3: ACCEPT CERTIFICATE

To make sure that your connection is secured, verify the certificate

Click on “Show Certificate.

Check that the certificate is valid and that the server providing the certificate is “radius.utwente.nl”.

Your device may ask to store the certificate in the keychain, use the username and password from your device.

Before you start

• Make sure that before you configure the eduroam again, to "forget" the network first. 
• The manual has been written for an Android phone. The steps are almost identical for other mobile phones with Android or ChromeOS.
• Check if your password is still valid when you’re unable to connect after you’ve configured eduroam.

CONFIGURING EDUROAM

• Go to Settings, Wi-Fi.
• Select eduroam.
• At EAP method, select TTLS.
• Select MSCHAPV2 at Phase 2 authentication.
• Select Use system certificates at CA certificate. If this is unavailable, select Do not validate.  
• Fill in utwente.nl at domain
• Enter your UT e-mail address in the Identity field. 
• If required fill in anonymous@utwente.nl at anonymous identity
• Enter your password.
• Tap on Connect.
• You’re now connected with eduroam.

Before you start

• Make sure Airplane Mode is disabled and Wi-Fi is enabled.

CONFIGURING EDUROAM

STEP 1: SETTINGS

• Press Settings.

STEP 2: NETWORK CONNECTION

• Press eduroam on the screen Wi-Fi.

STEP 3: ENTER CREDENTIALS

• In the first field, enter your UT e-mail address.
• In the second field enter your password.
• Click 'Join'.

STEP 4: CHECK AND ACCEPT CERTIFICATE

Make sure the Certificates servername is radius.utwente.nl.

Click Trust (top right).

STEP 5: YOU ARE NOW CONNECTED

BEFORE YOU START

• Make sure WLAN is turned on.

Configure Eduroam

Step 1: Wireless network settings

• Open the list of wireless networks on the upper right corner of your screen
• Click on eduroam

Step 2: Wireless network configuration

• Fill in the following information: 
• Wireless security: WPA & WPA2 Enterprise
• Authentication : Tunnelled TLS
• Anonymous identity: enter your UT e-mail address.
• The CA certificte can be found in /etc/ssl/certs
• Inner authentication: MSCHAPv2
• Username: your UT e-mail address
• Password: your password

BEWARE: don’t click on Connect

Step 3: select a certificate

• Click at CA certificate on none
• Click left on File System
• Then click successively click on etc ssl certs (see the black circle in the screenshot below)
• Click on ca-certificates.crt
• Click on Open

Step 4: Connecting to the network

• Click on Connect

A connection to eduroam will be made.

• Click on the network icon in the bottom right corner of the screen.
• Click on Network & Internet settings.
  
• Select Wi-Fi.
• Click on Manage known networks.
  
• Click on eduroam and then Forget.
• Close the settings window and connect to eduroam again.
  

• Click on the network & volume icon.
• Click on the arrow (>) next to the Wi-Fi icon.
• Richt click on the eduroam network and select Forget.

Open Settings, go to Wi-Fi; scroll down and click on Advanced.

Below Known Networks; click on the options menu next to eduroam and select Remove from List.

Reconnect to eduroam.

It really depends on where you are located at the campus. Not all buildings/rooms have equal signal strength due to building restrictions (interference and building materials). When in doubt you can contact the ICT Service Desk at servicedesk-ict@utwente.nl or by telephone at (+31 53 489) 5577.

UT guest account (x account)

In order to connect to the eduroam network regularly a valid UT account is required. UT employees can request a x-account for externals.

If you are living on the campus you can also request a x-account. For this request an email can be sent to servicedesk-ict@utwente.nl. Please include your name, address and as attachments a scan of the rental contact and proof of payment (screenshot of the last payment for rent). Once everything has been validated by the ICT Service Desk a x-account will be created.

You will receive an email with account information and how to set a password. After setting your password you can connect to eduroam using the username x.......@utwente.nl and your password. 

Eduroam visitor account

An Eduroam visitor account (EVA) can be requested using eva.eduroam.nl. An EVA account works instantly and up to 14 days. Each employee can activate 5 visitor accounts.