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ICT support for third parties and guests

As a guest of the UT, if you experience problems with your notebook, tablet or smartphone, you can ask for help at the Service desk ICT. The Service Desk will initially offer the necessary support. If the problem is too large for the Service Desk to provide a fast solution, the Service Desk will have to refer you to a difference establishment that will be able to offer further help.


The Service Desk offers support by e-mail, telephone or at the reception desk in the Citadel.


More information about the costs can be found in the self service portal.


To be able to use the support offered by the Service Desk, you have to be:

  • a guest of the UT.

As a rule, the problem has to have been resolved within 10 minutes.


For support, use the self-service portal and the manuals. Should you have any other questions or should a fault occur, please contact the Service desk ICT.


Servicedesk ICT
Library, ICT Services and Archive

Access only through the Citadel side entrance at the O&O square.