Procurement

Welcome to the Purchasing page

The Purchasing department supports the University of Twente in the efficient, lawful, and effective procurement of goods and services.
We ensure compliance with laws and regulations, the purchasing policy, and internal procedures.
Together, we aim for transparent agreements with suppliers, an optimal price–quality ratio, and well-managed contracts.

How is the Purchasing department organized?

The Purchasing department consists of purchasers, a contract manager, and supporting staff. They advise and assist with:

(European) tender procedures and quotation processes
Contract management and supplier management
Advice on compliance and purchasing procedures
The use of the P2P (Procure-to-Pay) system Proactis

Which systems do we use?

Within the University of Twente, we use Proactis to support the P2P (Procure-to-Pay) process:

Ordering system for requesting and approving purchases
Invoice processing and matching of invoices to orders
Contract management system for recording and monitoring contracts
Supplier register for maintaining supplier data

What can you find on this page?

On this page, you will find all the information you need to purchase correctly:

Contracts & Preferred Suppliers
Exceptions in Proactis
Instructional material for buyers
Training material for approvers
Purchasing calendar
Purchasing procedures and regulations

Training requester

About us

The Purchasing department consists of the Tactical Purchasing, Operational Purchasing and Information Management units.

MANAGEMENT

Operational Purchasing

Operational Purchasing consists of a front office and a back office.

The front office handles (not webshop) orders up to € 70,000 ex. VAT and monitors all pending orders. The front office is the first point of contact for support, questions about orders (status, progress) and resolving day-to-day issues with suppliers.

The back office handles orders larger than € 70,000 ex. VAT and complex/specific purchases. The back office is also responsible for the operational management of specific contracts.