Welcome to the Procurement page
The procurement department supports the University of Twente in the efficient, lawful, and effective procurement of goods and services.
We ensure compliance with laws and regulations, the procurement policy, and internal procedures.
Together, we aim for transparent agreements with suppliers, an optimal price–quality ratio, and well-managed contracts.
How is the Procurement department organized?
The procurement department consists of purchasers, a contract manager, and supporting staff. They advise and assist with:
- (European) tender procedures and quotation processes
- Contract management and supplier management
- Advice on compliance and purchasing procedures
- The use of the P2P (Procure-to-Pay) system Proactis
Which systems do we use?
Within the University of Twente, we use Proactis to support the P2P (Procure-to-Pay) process:
- Ordering system for requesting and approving purchases
- Invoice processing and matching of invoices to orders
- Contract management system for recording and monitoring contracts
- Supplier register for maintaining supplier data
What can you find on this page?
On this page, you will find all the information you need to purchase correctly:
- Contracts & Preferred Suppliers
- Exceptions in Proactis
- Instructional material for buyers
- Training material for approvers
- Procurement calendar
- Procurement procedures and regulations
Sign up proactis training buyer
About us
The Purchasing department consists of the Tactical Purchasing, Operational Purchasing and Information Management units.
MANAGEMENT
Operational Purchasing
Operational Purchasing consists of a front office and a back office.
The front office handles (not webshop) orders up to € 70,000 ex. VAT and monitors all pending orders. The front office is the first point of contact for support, questions about orders (status, progress) and resolving day-to-day issues with suppliers.
The back office handles orders larger than € 70,000 ex. VAT and complex/specific purchases. The back office is also responsible for the operational management of specific contracts.
TACTIcal purchasing
Tactical Purchasing is responsible for the purchasing policy, purchasing processes and procedures. Activities and services:
- Tendering: carrying out (European) tenders
- Contract management: managing purchasing contracts
- Projects: initiating and executing procurement-related projects
- Purchasing advice
INFORMATion MANAGEment
Information management is responsible for:
- providing purchasing reports (spend, contract compliance…)
- carrying out purchasing-related projects (process improvements)
- the functional management of the UT P2P system (Proactis).
Logistics
Logistics is responsible for:
- Receiving, registering and distributing of goods
- Receiving, distributing and sending (physical) mails
More about Logistics you can find on this page
- Contracts & Preferred Suppliers
- All about video productions
- Audiovisual aids
- Books
- Business travel
- Car rental
- Catering on site by Appèl | Banqueting folder
- Chemicals and disposables
- Cleaning general
- Electronic components
- Employee recruitment and selection agencies
- Flowers
- Furniture
- Gasses
- Hardware
- Hotels in the Enschede area
- Interpreters
- Laundry
- Office supplies
- Personal Protective Equipment
- Photographers
- Plant care (purchase and maintenance)
- Printed Materials
- Printing and copying at Xerox shops
- Printing of doctoral thesis
- Relocations / Moving
- Renting coaches
- Science editing services
- Servers and Storage
- Temporary staff
- Text writers
- Tools and materials
- Translation Partners
- Valetparking Schiphol (rental vehicles)
- Vending machines
- Xerox Printers in UT departments
- Contracts & Preferred Suppliers NewContracts & preferred suppliers Audiovisual aids Fidato is the contract partner for audiovisual equipment. To hire of buy visuals aids, please contact the following contact person: R.M. Juninck | People Pages: Find employees & contact details | University of Twente P. de Boer | People Pages: Find employees & contact details | University of Twente Books Books can be ordered through the Postma & Cohen bookshop within Proactis. All books, excluding books for bachelor & master students, have to be ordered through Postma & Cohen. Can't find a specific title? Use the 'I can't find the title' (or 'Ik kan de titel niet vinden' if in Dutch) button in the webshop. If you do not have an account for Proactis, you can contact the buyer(s) of your department. Car rental You can rent a car via UT. UT has entered into a contract with Munsterhuis that guarantees the best price-quality ratio. UT stimulates the use of sustainable cars by providing an electric or hybrid car for UT staff that regularly rent a car for work. Rental
- Procurement procedures and regulationsOn this page, you will find information regarding the procedures and rules. Adjustment procedure multiple negotiated tender Procurement's role in multiple negotiated procurement will change starting 1 April 2024. Purchasing will take on the facilitating role in this process and should be involved in the entire process of soliciting multiple negotiated tenders for the UT. You can find more information about this change in the following news article. European contracts Customs matters New Tender Legislation The new tender legislation is stated on April 1, 2013. The law has been adapted by the First Chamber and the Council of the State. Amongst others, the measures of the newly stated law should lead to: more competition (and opportunities for SMEs) reducing administrative burdens a more uniform tendering approach a simpler handling of complaints The recently stated amendment has a lot of consequences for negotiated contracts. This is not unusual, since almost 70% of the Dutch public purchase volume is related to