Integrity

Your first point of contact is your manager. If that does not work for you, the HR manager for your faculty is the first alternative.

You may also ask colleagues or supervisors in your immediate working environment for support. For colleagues and managers who have an employee/colleague who is a victim of or witness to violence or aggressive behaviour:

• Pay attention to the employee(s) and their feelings, reach out to them and talk to them;
• Do not ignore the problem but also avoid blowing it out of proportion by sharing your own bad experiences;
• Don’t forget to check in after a while (several weeks).

Feel free to contact integrity@utwente.nl. Admins for this mailbox: Irene Felius and Erwin Medendorp.

Both university employees and staff without a UT contract are entitled to speak with a confidential advisor. Contacts for employees:

• General information about Confidential advisors & complaints.
• Confidential advisor for scientific integrity.
• A specific PhD Counsellor is available for all PhD candidates.

HR managers, supervisors and all other employees who are confronted with victims and/or witnesses aggressive behaviour or violence, are requested to encourage these individuals to make an appointment with occupational health services provider Arbo Unie during the ‘Working Conditions Consultation Hour’ (call: +31 (0)88 272 6312). When making an appointment, please let us know you have had a bad experience at work and that you would like to talk to someone about it. Someone else can also make the appointment on your behalf. Occupational Health can refer you to a psychologist if necessary. The working conditions consultation hour is also for employees without a University of Twente contract who are a victim of or a witness to aggressive behaviour on the University of Twente campus.

Pleae refer to the specific page about Confidential advisors & complaints. The scientific integrity page has specific information for faculty staff.

The university’s Ombuds Officer serves both staff and students, providing advice on issues and difficult situations related to studying or working at the University of Twente. The Ombuds Officer’s primary role is to lend a sympathetic ear, and to provide advice, guidance and mediation services. If necessary, the Ombuds Officer can refer people to the appropriate authority, or the Officer may decide to investigate the matter personally. The Ombuds Officer is impartial and does not report to any other authority.

On 15 October 2019, the University of Twente appointed Han Warmelink as Ombuds Officer for a period of six years.

The position of Ombuds Officer complements the current confidential counsellors, complaints committee, student psychologists, study advisors and the student counsellor. The Ombuds Officer is an impartial and independent individual who is readily available to both university staff and students. People can approach the Ombuds Officer to ask questions on a wide range of topics or to report issues such as unacceptable behaviour, complaints, appointments, performance/assessments, workload, termination of employment, vocational rehabilitation and switching jobs.

mr.dr. H.G. Warmelink (Han)

Ombuds Officer

+31534899730h.g.warmelink@utwente.nlBuilding: Spiegel C107

General practitioner (GP)

Make an appointment with a doctor as soon as possible (GP, hospital, GP out-of-hours service). Discuss the incident and ask to document injuries. Your GP can also refer you to a psychologist.

VICTIM SUPPORT NETHERLANDS

Victim Support Netherlands helps victims of crimes, traffic accidents, emergencies and disasters. You can go there for emotional support, support during criminal proceedings and for help to get financial compensation. You can call, email, or chat with employees – anonymously, if you want to – and there is an online forum where you can talk to others with similar experiences. 

SEXUAL ASSAULT CENTRE

In the event of sexual violence (assault or rape) you should make an appointment with the Sexual Assault Centre. For assistance, please call 0800 0188, available 24/7. A nurse will be there to support you when you arrive at the Sexual Assault Centre. You will not be asked to tell your story more often than strictly necessary. A team of doctors, nurses, police officers, psychologists, social workers and sexologists work together to provide the best care available. More information about the Sexual Assault Centre.