FIND THE RIGHT PERSON WITHIN MC.
Our main office area is at the Spiegel, but our colleagues are also located in the faculty buildings.
Service desks and other general contacts
- Visual identity/traffic
Information about the UT visual identity, printed materials, related templates and download is available on our visual identity pages (Dutch version also available). General contact details: traffic@utwente.nl, room: Spiegel 003.
M.G.M. Nijhuis - Morshuis (Mirjam)Communications officer Traffic (visual identity and printed materials)
C.W.G. Middelkamp - Elisen (Karin)Communication officer Traffic (visual identity and printed materials) - Service Desk Online Media (website support)
The Servicedesk team of Online Media can help you with all questions about UT websites (WebHare, People Pages, etc).and functional mailboxes for employees and (advice about) sending mass mail like newsletters and invitations. You can find our manuals for UT website systems online (Dutch version also available).
E: onlinemedia-mc@utwente.nl
T: 053-489 5665, or Microsoft Teams chat - Study Information Centre
The Study Information Centre of the UT is located on the ground floor of the Spiegel building (P112).
E: study@utwente.nl / Contact the coördinator
T: 053-489 5489 - Alumni Office
The alumni office is located on the ground floor of the Spiegel building (P109) next to the Study Information Centre. The public alumni pages are available on www.utwente.nl/en/alumni (Dutch version: www.utwente.nl/nl/alumni). For all employees see the MC who is who - alumni department.
E: alumni@utwente.nl
T: 053-489 2104 - Social Media Team
OUR SOCIAL MEDIA TEAM CONSISTS OF CHANNEL OWNERS, CONTENT PUBLISHERS, AND BACK-UPS FOR BOTH ROLES.
The team is responsible for the daily management of our corporate social media accounts, our social media strategy, and the development of our corporate social media accounts. We also offer support and training to our UT community.
Check out our current team members below or contact the team directly via socialmedia (@) utwente.nl.
WHO'S RESPONSIBLE FOR WHAT
A. Heining MSc (Anne)Manager for Twitter/Google Maps | Backup for most other channels | Coordinator for Webcare (Coosto)
T. Snijders BSc (Tijs)Channel Owner Instagram and YouTube, Social Media Advertising & Insights Specialist and responsible for the Social Media Strategy
D. Dalenoord (Diana)Content Creator & Publisher and Channel Owner Facebook
H.J. Luiten MA (Hilde)Channel Owner LinkedIn (University page) / Admin for alumni channels
M.G.M. Wargers BSc (Marloes)Channel Owner TikTokThe social media team transferred the ownership of the Vimeo channel to the UT video team. UT employees can upload their own videos on the UT Vimeo platform now.
- Press team
Get in touch with the press team if you have news that might potentially be interesting for a wider audience. They may be able to help you bring it to the attention of Dutch and international media relations or publish it on our website and or corporate social media channels. If you are related to one of the UT faculties, see the personalised contact list below and contact your faculty's communication advisor. An overview of all press team members is available on www.utwente.nl/press. E: press@utwente.nl
- Video team
The video team consists of skilled professionals from the LISA, MC, and CFM departments with a proven track record in media creation. From studio recordings to multi-camera events, from video editing to animation, and from Teams/Zoom support to streaming of live events from our studio. The video team likes to be challenged and is always looking for innovations, but also keen on using proven technology. Video team services are available on utwente.nl/video or see the team members and contact information.
MC colleagues at your unit
Our teams have offices in about 10 different campus buildings. Here is a list of contacts for your unit:
Full list of contacts per unit
Students
There are no specific contacts for students available. Please use the general email addresses listed above of open the 'All teams' list to find marketers and communication advisors in your faculty.
BMS Faculty team
EEMCS faculty team
MC-EEMCS intranet
ET faculty team
ITC faculty team
MC-ITC intranet. Also first point of contact for UCT members.
TNW faculty team
Resarch institute teams
General contacts:
CES
CFM
FIN
There are no specific contacts for your unit available at MC.
EB and SP
GA
HR
LISA
There are no specific contacts at MC for LISA employees. For communication support, please contact your LISA colleagues Heleen Melching/Josee Wesseler.
MC
SBD
PreU
Fraunhofer Project Centre
There are no specific contacts at MC for FPC employees. For communication support, please contact your FPC colleagues Lina Azman.
Organisation: our departments
MC is spread over four departments, each with its own communication specialism:
- Organogram
- Marketing
The Marketing department is responsible for the marketing of the programmes available at the University of Twente and focuses primarily on attracting students for bachelor’s and master’s programmes of the 3rd level. The purpose of the department is to enhance the inflow and recruitment, with a proper balance in quality and quantity. The department’s core tasks are the tightening and realisation of the recruitment policy, preparing and implementing the annual plan, and action plans for the programmes, recruitment & PR (events, activities, resources), editing, design & production of (online) means of communication, management and further development of the CRM system, management reporting for insight into conversion and performance, commitment and coordination of the Study Information Office and student teams, an advisory role towards the Executive Board and faculties on the use of marketing, recruitment and PR.
- Communication
The Department of Corporate Communication is responsible for the development and execution of the entire communication policy of the University of Twente. It also translates the institutional strategy into a systematic deployment of communication to various targets: internal communication to employees and students, external communication to alumni and other relations of the university. The department is responsible for the brand awareness, i.e. monitoring the image and corporate branding of our university, namely ‘high tech, human touch’. Other tasks include advising the Executive Board, institutes, directorates and service departments on communication strategy, policy and other communication issues.
The department develops corporate campaigns and communication formats, such as the corporate brochure, the annual report, the magazine and newsmail. Furthermore, it organises corporate events such as open days, congresses and official visits. The Traffic team is responsible for the realisation of media, design and printed matter, audiovisuals and the development of corporate gifts. For the time being, the Department of Corporate Communication is also responsible for the academic ceremonies such as the ‘Opening academic year’, ‘Dies celebration’, ‘Innovation lecture’ and inaugural speeches.
- Medialab
The Medialab team focuses on media and innovation, primarily supporting the inflow goal of the UT. In addition, we help to strengthen the online profile and visibility of the UT brand. We do this by advising, inspiring and training colleagues and together with them developing digital products that enable us to achieve the UT goals. The team coordinates all tasks in the field of printing, corporate identity, brand architecture, audiovisual productions, websites and social media within the UT.
- Alumni & Development Office
ALUMNI OFFICE
As part of the Alumni & Development Office, the Alumni Office initiates, coordinates and supports the University of Twente’s alumni policy. To ensure that this policy is carried out effectively, the Office works together closely with each individual degree programme, as well as with the programmes’ study and alumni associations. The Office’s duties include supporting the programmes by managing the central alumni database, using this database to send out mailings, and providing advice based on good practices. Further responsibilities include maintaining relationships with former staff and others in the university’s network, as well as supporting the University of Twente Ambassador Network. If you’re curious about the Alumni Office’s work, visit the alumni website or the Geo-Information Science and Earth Observation programme’s alumni website.
TWENTE UNIVERSITY FUND
The Alumni & Development Office provides policy support regarding the management of the Twente University Fund and coordinates the allocation of its financial resources. The Office also organises fundraising activities, which include an annual campaign targeted at alumni, former staff and external relations, managing donations from high-net-worth individuals, and raising money via its crowdfunding platform.
Another important task of the Alumni & Development Office is to support researchers looking to connect with charities, asset funds, family foundations and high-net-worth individuals. In addition, the Office maintains contacts with banks and notaries with the aim of promoting the University of Twente as a potential charity. Finally, the Office is responsible for both large- and small-scale fundraising campaigns commissioned by the Executive Board, various institutes and researchers. For more information about the Twente University Fund, visit their webpage.
Secretariat
Service Portal team
Do you have any feedback related to the MC services on this website? Please use the feedback options on the page or reach out to the MC website team: serviceportal@utwente.nl.