FIND THE RIGHT PERSON WITHIN MC.
Our main office area is at the Spiegel, but our colleagues are also located in the faculty buildings.
Service desks and other general contacts
- Visual identity/traffic
Information about the UT visual identity, printed materials, related templates and download is available on our visual identity pages (Dutch version also available). General contact details: email@example.com, room: Spiegel 003.
- Service Desk Online Media (website support)
The Servicedesk team of Online Media can help you with all questions about UT websites (WebHare, People Pages, etc) and functional mailboxes for employees and (advice about) sending mass mail like newsletters and invitations. You can find our manuals for UT website systems on utwente.nl/webhare.
T: 053-489 5665, or Microsoft Teams chat
- Study Information Centre
The Study Information Centre (part of Student Services Contact Centre) is located in the Boerdij Building in the central part of the campus.
T: 053-489 5489
- Alumni Office
The alumni office is located on the ground floor of the Spiegel building (P109) next to the Study Information Centre. The public alumni pages are available on www.utwente.nl/en/alumni (Dutch version: www.utwente.nl/nl/alumni). For all employees see the MC who is who - alumni department.
T: 053-489 2104
- Social Media Team
OUR SOCIAL MEDIA TEAM CONSISTS OF CHANNEL OWNERS, CONTENT PUBLISHERS, AND BACKUPS FOR BOTH ROLES.
The team is responsible for daily managing our corporate social media accounts, developing our social media strategy, and managing our corporate social media accounts. We also offer support and training to our UT community. If you need to upload a video, please use the facilities provided by the UT video team.
Social media team
- Press team
Get in touch with the press team if you have news that might potentially be interesting for a wider audience. They may be able to help you bring it to the attention of Dutch and international media relations or publish it on our website and or corporate social media channels. If you are related to one of the UT faculties, see the personalised contact list below and contact your faculty's communication advisor. An overview of all press team members is available on www.utwente.nl/press. E: firstname.lastname@example.org
- Video team
The video team consists of skilled professionals from the LISA, MC, and CFM departments with a proven track record in media creation. From studio recordings to multi-camera events, from video editing to animation, and from Teams/Zoom support to streaming of live events from our studio. The video team likes to be challenged and is always looking for innovations, but also keen on using proven technology. Video team services are available on utwente.nl/video.
MC colleagues at your unit
Our teams have offices in about 10 different campus buildings. Here is a list of contacts for your unit:
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Full list of contacts per unit
There are no specific contacts for students available. Please use the general email addresses listed above of open the 'All teams' list to find marketers and communication advisors in your faculty.
BMS Faculty team
EEMCS faculty team
ET faculty team
ITC faculty team
MC-ITC intranet. Also first point of contact for UCT members.
TNW faculty team
Resarch institute teams
There are no specific contacts for your unit available at MC.
EB and SP
There are no specific contacts at MC for LISA employees. For communication support, please contact your LISA colleagues Heleen Melching/Josee Wesseler or Frank Westerveld for Digital Compentence Centre.
There are no specific contacts at MC for FIP-AM@UT employees. For communication support, please contact your FIP-AM@UT colleague Annemiek Rouchou-Bloemenkamp
Organisation: our departments
MC is spread over four departments, each with its own communication specialism:
The MC FrontOffice team was created in 2022 and connects all MC staff working from MC in the faculties and institutes. The MC FrontOffice consists of six sub-teams:
- five faculty teams
- one team for the 3 institutes MESA+, TechMed Centre and DSI.
The team consists of a total of 22 colleagues - communication advisors, marketers, and online marketers. The FrontOffice team ensures a strong relationship with faculties and institutes with the aim of: responding more effectively and efficiently to faculty and institute-transcending issues such as marketing VU-UT programs, Robotics Centre, and implementation of Lifelong Learning.
- five faculty teams
The Marketing department is responsible for the marketing of the programmes available at the University of Twente and focuses primarily on attracting students for bachelor’s and master’s programmes of the 3rd level. The purpose of the department is to enhance the inflow and recruitment, with a proper balance in quality and quantity. The department’s core tasks are the tightening and realisation of the recruitment policy, preparing and implementing the annual plan, and action plans for the programmes, recruitment & PR (events, activities, resources), editing, design & production of (online) means of communication, management and further development of the CRM system, management reporting for insight into conversion and performance, commitment and coordination of the Study Information Office and student teams, an advisory role towards the Executive Board and faculties on the use of marketing, recruitment and PR.
The Department of Corporate Communication is responsible for the development and execution of the entire communication policy of the University of Twente. It also translates the institutional strategy into a systematic deployment of communication to various targets: internal communication to employees and students, external communication to alumni and other relations of the university. The department is responsible for the brand awareness, i.e. monitoring the image and corporate branding of our university, namely ‘high tech, human touch’. Other tasks include advising the Executive Board, institutes, directorates and service departments on communication strategy, policy and other communication issues.
The department develops corporate campaigns and communication formats, such as the corporate brochure, the annual report, the magazine and newsmail. Furthermore, it organises corporate events such as open days, congresses and official visits. The Traffic team is responsible for the realisation of media, design and printed matter, audiovisuals and the development of corporate gifts. For the time being, the Department of Corporate Communication is also responsible for the academic ceremonies such as the ‘Opening academic year’, ‘Dies celebration’, ‘Innovation lecture’ and inaugural speeches.
- Digital Team
The Digital Team focuses on strategy, innovation and (co)-creation. We strengthen the (online) profile and visibility of the University of Twente (UT). We focus on the digital transformation of all marcom and related activities by advising, inspiring and training colleagues across the UT. Together we develop and manage data-driven solutions and coordinate all activities in the field of brand architecture, corporate identity, audiovisual productions, websites, tooling and print within the UT.
- Alumni & Development Office
As part of the Alumni & Development Office, the Alumni Office initiates, coordinates and supports the University of Twente’s alumni policy. To ensure that this policy is carried out effectively, the Office works together closely with each individual degree programme, as well as with the programmes’ study and alumni associations. The Office’s duties include supporting the programmes by managing the central alumni database, using this database to send out mailings, and providing advice based on good practices. Further responsibilities include maintaining relationships with former staff and others in the university’s network, as well as supporting the University of Twente Ambassador Network. If you’re curious about the Alumni Office’s work, visit the alumni website or the Geo-Information Science and Earth Observation programme’s alumni website.
TWENTE UNIVERSITY FUND
The Alumni & Development Office provides policy support regarding the management of the Twente University Fund and coordinates the allocation of its financial resources. The Office also organises fundraising activities, which include an annual campaign targeted at alumni, former staff and external relations, managing donations from high-net-worth individuals, and raising money via its crowdfunding platform.
Another important task of the Alumni & Development Office is to support researchers looking to connect with charities, asset funds, family foundations and high-net-worth individuals. In addition, the Office maintains contacts with banks and notaries with the aim of promoting the University of Twente as a potential charity. Finally, the Office is responsible for both large- and small-scale fundraising campaigns commissioned by the Executive Board, various institutes and researchers. For more information about the Twente University Fund, visit their webpage.
Service Portal team
Do you have any feedback related to the MC services on this website? Please use the feedback options on the page or contact the MC website team: email@example.com.