Software for your work computer

Microsoft Software Centre and self-service application for macOS is available for installing UT software for employees on UT workstations

Software for Windows ut workstations

General information

  • At the University of Twente, we use the Microsoft Software Centre. This is an application on your computer, which

    • arranges matters for Windows updates
    • application installations
    • complete Windows installations

    Updates

    Microsoft releases updates, which will be made available via the Microsoft Software Centre. Every second Tuesday of the month, the updates are made available and can be installed by yourself. Note: after one week, the updates will be installed mandatorily, and a restart will follow. The Microsoft Software Centre provides multiple notifications in the notification centre about updates.

    Applications

    Frequently used applications can be found in Microsoft Software Center.

  • The Microsoft Software Centre can be found via the magnifying glass at the bottom left of the screen, right next to the Windows start button, by entering ‘Microsoft Software Centre’.

    Then follow the manual below for further use. If an application is not listed in the Microsoft Software Center, please contact the Service Desk ICT.

    • You need a UT account.
    • A VPN connection is required when you are not connected to the UT network (wired/eduroam).
  • For other questions and malfunctions, contact the Servicedesk ICT.

Workstation types

Related information: The 3 different types of workstations (Windows workspace for employees).

Manual

How to use the software manager: 

    • Click on the start button on your Windows computer:


    • Option 1:
      Type “Software Center”. (Often when typing "soft" the software center will already be visible under “Best match”.

      Click the program to start Software Center.

    •  Option 2: 
      Search in the program menu for " Microsoft System Center ".
    • Click the menu open 
    • Select "Software Center” and click on the program to run it. 
    • Software Center starts with the “Applications” line selected.
       
    • Select an application e.g. “Adobe Acrobat Reader DC 2019”. 
    • Click the “Install” button.
    • Once the program is installed the message "Uninstall" button, thus it may be possible to de-install the application again. *
       
    • Start the program in the usual way from the start menu

     *: Uninstallation of programs can also be done via “Add/Remove Programs”.

Software for MAC (managed) ut workstations

General information

  • At the University of Twente we us the Self Service application for MacOS UT Workstation. This is an application on your computer, which contain the following:

    • Frequently used and necessary applications
    • Printer drivers
    • Network Group and Home folder (m- & p-) drives
    • LISA Service Portal 
    • Device number (UTxxxxxx)
    • Password reset (tap.utwente.nl) and synchronization.
  • The Self Service Application can be found in the dock or through spotlight by entering ‘Self Service’.

    Then follow the manual below for further use.

    If an application is not listed in the Self Service application, go to the webpage of the manufacturer/supplier and download the software there.

    • You need a UT-account.
    • Network connection.
  • For other questions and malfunctions, contact the Servicedesk ICT.

Manual

How to use the MacOS Software Centre

  • Self Service Application instructions: 

    Click on the Self Service icon located in the Dock,

     

     or open the Self Service application via Spotlight.

     

    Self Service app starts with the Applications line selected.

    Browse to the specific category or select all to see all options.

     

    Select an application e.g. Adobe Creative Cloud.

    Read the description and click the Install button.

     

    Once the program is installed the button changes in Reinstall, thus it may be possible to de-install the application again. *

     

    Eather the program starts automatically for the first time.

     Or find the program with Spotlight.

     

Frequently used

Microsoft Office 365

Go to www.office.com and use the 'install office' button to install the applications you need. Don't forget Microsoft Teams as your UT phone number is connected to Teams. To verify your software license for Office 365, you will have to log in with your UT account (email address) during the installation process. The UT has a licence for employees, excluding guest accounts. 

Adobe (Photoshop, etc)

Download the Adobe Creative Cloud from the Adobe.com website. To verify your software license for Adobe applications, you will have to log in with your UT account (email address) during the installation process. This licence is only available for employees, excluding guest accounts. For details, see the Adobe manual for UT employees.

group manager

How to install and use group manager: 

  • With Group Manager, owners of security and/or distribution groups can manage members of these groups.

    Group Manager can be installed through Software Center (UT managed workstation) or by using UT APPS (remote desktop; modern workplace).

    • Open Group Manager to see all groups you can manage.
    • Double click a group to open it and select Add or Remove to add or remove members.
    • To add members, type the last name or studentnumber in the Member Name search box.
    • To add a group, select Group at Member Type.

Eduroam

Please select your manual on www.utwente.nl/eduroam.

VPN connection

Please select your manual on www.utwente.nl/vpn.

Other software

Contact

If your software is not listed here or you require assistance:

Contact
Service Desk ICT
Service Desk ICT
Citadel building @ O&O square

Visit us: 8.30 - 17.00 on weekdays (location)
Call us: 8.00 - 17.00 on weekdays

To support you on the phone, we may ask you to open Teamviewer. The application has already been installed on UT Windows computers. For other devices, you may need to download Teamviewer.

My favourites

About Favourites
Use the Bookmark this page button on Service Portal pages to add that page to the My Favourites section. To add web applications, use the star icon in the webapplication list. To add pages outside the Service Portal, use the Add custom bookmark button above. Add your favourite apps to your bookmarks by using the favourite button.

The My Organisation section shows mandatory bookmarks for your your main unit.

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