Password Change Tips for Mac | Smooth Transition | University of Twente | Service Portal

TIPS AFTER CHANGING PASSWORD FOR MAC

If you received a Mac device after 1 February 2024, please refer to the MacOS UT workstation, if not follow the unmanaged Mac instructions.

MacOS UT workstation

When making changes to the system, for example installing or removing software, you are asks for administrator credentials. The username is filled in automatically and enter the password of your UT account. The following, or a similar, window will appear (the text and buttons may differ):

Unmanaged Mac

When removing software or profiles, or when reinstalling the system, you will be asked to enter the password you chose yourself when you’ve installed the Mac. The following window will appear (the text “Configuration Profile Tool can differ):

KEYCHAIN

After a password change you have to change or delete the UT related entries in the keychain. To open the keychain, click on the magnifying glass and type “Keychain”.

In the keychain, passwords are stored for:

eduVPN
Webdrive
Group and Home folder
Eduroam
Follow-me (printing)

REINSTALL EDUROAM

Check at system preferences for an item Profiles. Delete the eduroam profiles and also all eduroam related entries in the Keychain.

Next, click the network icon () and select eduroam. After a few seconds you will be asked to enter your credentials. Type your username (UT-account) email address for employees and password and click OK.

REINSTALL PRINTER:

See the Manuals for printing section on utwente.nl/printing for details instructions on how to reinstall the printer after changing your password.

WEBDRIVE

MacOS UT workstation
- On the desktop, open the Self Service application.
- Navigate to Shares and select the option Webdrive.
- Select Connect at the pop-up window.
- Log on with your UT account (email address and password) and click on the box Remember this password in my keychain.
MacOS unmanaged
- On the desktop, click Go.
- Select Connect to Server.
- Connect to https://webdrive.utwente.nl, log on with your UT-account (email address and password) and click on the box Remember this password in my keychain.

NETWORK (home folder and Group folder)

MacOS UT workstation
- On the desktop, open Self Service application.
- Navigate to Shares and click on the option Shares.
- Select the drive you want to mount and clikc on OK.
- Select Connect at the pop-up window.
- Log on with your UT-account (email address and password) and click on the box Remember this password in my keychain.
MacOS Unmanaged
- On the desktop, click Go.
- Select Connect to Server.
- Connect to smb://ad.utwente.nl and log on with your (UT-account) e-mail address and password.

VPN TUNNELBLICK

When connecting again you will be asked to enter your credentials ((UT) e-mail address and password).

Last edit: 1 September 2024

Tips after changing password for Mac