Service Portal

Key issuance for rooms

If a room has a lock, it is possible to obtain one or more keys on loan. The keys are issued in a specific person’s name.

Ordering process

You can request an extra key from the Service Desk of the building or the Central Service Desk. The Service Desk is entitled to ask for UT identification. If the Service Desk has the key available, it will be issued immediately. If they do not have the key available, they will order it. Costs will be billed to the applicant. All keys on loan remain the property of the Facility Department.

Lead times

Keys that are ordered will be delivered in about 4 weeks. Keys that are in stock are issued immediately.


The cost for each key ordered is approximately €18. An OFI number is required to process the order.


The building Service Desk is responsible for ordering and registering keys.

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