Crowdtech is the survey tool available to all UT staff and students
Introduction
Starting September 1, 2025, the University of Twente will use the Crowdtech platform to conduct all UT-wide surveys. Crowdtech will replace the various tools currently in circulation and provide a central, secure and user-friendly way of conducting surveys. Subject evaluations (SEQs) can also be administered in this platform.
This page provides an overview of planning, support and frequently asked questions.
Why are we switching to Crowdtech?
- One central solution for the entire UT: course evaluations, scientific questionnaires and staff surveys
- Available for students within their education, and also for student associaton surveys
- Improved data security and privacy compliance
- Additional advantage: Crowdtech is a Dutch supplier with data storage in the Netherlands
Timeline and phasing out existing tools
Crowdtech will be available for all new surveys in the new academic year. This is the timeline for implementation:
Period | Actions |
May - June 2025 | Preparations, inventory of ongoing surveys |
June 3rd, 2025 | Crowdtech Demo Session |
June - August 2025 | Testing phase, (optional) training sessions for employees |
September 1st, 2025 | Crowdtech available for all new surveys |
September - October 2025 | Transition support; phasing our other survey tools |
Training & demo sessions
Advanced Crowdtech user training - English:
- Date: Wednesday 13th of August 2025
- Time: 13:00 – 16:00 hours,
- Location: Ravelijn 2231
- Sign up before the 8th of August via this link.
Do you want to explore the possibilities of Crowdtech Survey and are you looking for an efficient way to learn how to input your own questionnaire in the new survey tool? Join our interactive 3-hour training session!
During the training, Crowdtech will answer any questions you might have, and you will have the opportunity to enter your survey into the platform with guidance from their trainers. We invite you to share your questions beforehand and upload related files (e.g. a draft questionnaire or documentation of a specific situation) via the registration form.
Whether you're new to surveys or have very specific questions, this session offers an easy, efficient way to get started with Crowdtech Survey. We look forward to meeting you and supporting you on your survey journey!
Advanced Crowdtech user training - Dutch:
- Datum: Donderdag 14 augustus
- Tijd: 09:00 – 12:00 uur
- Locatie: Ravelijn 2231
- Meld je aan voor 8 Augustus via deze link
Wil jij weten wat de mogelijkheden van Crowdtech Survey zijn en zoek je een efficiënte manier om te leren hoe je jouw vragenlijsten in Crowdtech zet? Meld je dan aan voor onze 3-uur durende interactieve training sessie.
Tijdens deze trainingssessie zal Crowdtech al jouw vragen beantwoorden over vragenlijsten en krijg je de mogelijkheid om onder begeleiding van Crowdtech jouw vragenlijst in het systeem in te voeren. We nodigen je uit om jouw vragen vooraf met ons te delen en gerelateerde bestanden te uploaden (bijvoorbeeld een concept vragenlijst of overige documentatie zoals een schets van een bepaalde situatie) via het aanmeldformulier.
Wij bieden met deze sessie een efficiënte manier om zo snel mogelijk met Crowdtech Survey aan de slag te kunnen gaan, of je nu veel of weinig ervaring hebt met vragenlijsten. We zijn benieuwd je te ontmoeten en je te kunnen ondersteunen bij jouw surveytraject.
Basic video training
Are you interested in the basic functionality of Crowdtech Survey? Please watch this video: Basistraining – Crowdtech (YouTube). The video is in Dutch, use the subtitle setting in Youtube to get subtitles in your preferred language. If you have any other questions regarding Crowdtech, you can reach out to them via the following channels:
- Guide: https://guide.crowdtech.com
- Email: support@crowdtech.com
- Phone: +31 20 412 08 12
- In-platform chat
Support for longitudinal studies: August / September 2025
At the end of August and right after go-live we’ll organize specific support sessions for longitudinal studies. Would you prefer to participate in a specific longitudinal support session? Send an email to survey-support@utwente.nl to sign up for the waiting list or keep an eye on this page for opportunities.
Online training sessions (via Crowdtech)
Crowdtech offers free monthly online training sessions via their Crowdtech academy. Check out their website to sign up: Crowdtech Academy – Crowdtech
The next training session is scheduled on the 11th of September.
Previous training & demo sessions:
- Basic training session: 20-5-2025
- Lunch demonstration: 3-6-2025
- Basic training session: 3-6-2025
- Demo-environment: 4-6-2025 – 20-6-2025
- Advanced training session: 14-7-2025
- Support session for longitudinal studies: 23-7-2025
Demo resources
The following template surveys have been made available as a training resource. You can download them using the links below, then import the surveys into Crowdtech. This will allow you to test out advanced functions, both as a participant and survey owner.
What does this mean for you?
Frequently Asked Questions
Contact
Questions about Crowdtech? After Sept. 1, contact us through the following channels or your faculty/department key-user.
- Guide: https://guide.crowdtech.com
- Email: support@crowdtech.com
- Phone: +31 20 412 08 12
- In-platform chat
For UT-specific technical support, we will soon publish contact information per faculty or department. For technical assistance, please email survey-support@utwente.nl.