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Cleaning quality measurements

The UT entered into a contract with Asito for the cleaning maintenance of the UT buildings. The contract is a results-based contract. Quality requirements (cleanliness requirements) have been determined per room category. The cleaning company is obliged to provide the contracted quality. Quality inspections in all the University buildings are performed six times a year. These inspections are performed on the basis of the requirements set in the contract. They are performed by the company Intexso. The results of these inspections are discussed with the faculty and service contacts of the buildings in question.

If inspection results are below the established values, then a reinspection can be performed. The Contract Manager or Facility Service Team Leader determines whether or not a reinspection is performed.

Order method

For all questions and comments regarding cleaning, you can contact your building's Service Desk. Should your building not have a Service Desk, contact the general Service Desk at telephone number: (+31) (0)53 - 489 2400

Delivery period

The cleaning company is not aware of the time of the quality measurements. The buildings are also inspected in a varying order.

Responsibility

Contract management: Martine Drewes
Operational management: Facility Service Team Leader
Operational execution: Asito