Student Services Contact Centre

Welcome to the Student Services Contact Centre: the place where you, as a prospective or current student can find answers to your questions. Are you looking for information about the application and admission process, re-enrolment, de-enrolment, tuition fees, or your student card? Or perhaps you have questions about the VISA process, Studielink, housing, scholarships, how (de)-registration for courses/modules (Canvas) works or something else? 

At the Student Services Contact Centre we will help you with all kinds of arrangements for your study. Feel free to contact us with any questions you may have.

For regulations and codes of conduct please refer to the website of Student Affairs Coaching & Counselling (SACC). 

Quicklinks

News & events / graduation announcements

Overview of news and events for current student as well as graduation announcements (colloquia) sorted by faculty.

Frequently asked questions (FAQ)

Can't find the answer to your question on our website? Did you look at our FAQ? Here almost all questions will be answered: 

FAQ Admission

What is the difference between admission and enrolment? Where should I send documents to? All questions about your admission can be found here.

FAQ Money matters

Here you can find questions about your tuition fees, payment installments and your bank account.

FAQ Re-enrolments

What is the difference between a changed and an unchanged re-enrolment? All questions about your re-enrolment can be found here.

FAQ VISA

Here you can find all questions about VISA when you are going to study in the Netherlands.

FAQ Studielink

For questions about Studielink, please use the Q&A section on the Studielink website.

FAQ document verification in Studielink

How can you tell if your documents are verified in Studielink?

Where should I go for...?

Please note that Student Services Contact Centre does not provide any information about Student Finance, Grants or other affairs of DUO. For more information, please contact DUO. Please contact the Centre for Educational Support (CES) for information about courses, study advisers and more.