Student Services | University of Twente

Are you looking for information about the application and admission process, tuition fees, your student card, or something else? Below you will find the most searched topics, please select which situation applies to you.

Temporary housing facilities

As you may have read, we are in the process of realising temporary housing units as we are experiencing a shortage at the moment, making it difficult for students to find suitable accommodation in and around Enschede.

First-year students (bachelor, pre-master, master and exchange) have received an email to enquire whether they would like to make use of these facilities. Conditions do apply. A random draw will be used to select students that will receive an offer for this.

Phishing e-mail warning!

We can confirm that a phishing email has been sent to a lot of students this week (20-24 September) regarding account de-activation, sent by noreply@accountmaintenance.com. Please do not click on the link. It is important to keep reporting suspicious situations to enhance the IT-security at UT. You can do this by reporting your findings to CERT-UT.

Please only report your finding if you clicked on the link, and something downloaded, or you provided any personal details on an external webpage.
When you clicked on the link and nothing happened, you do not have to notify LISA. Please remove the email.

The University of Twente only sends out emails with the extension @utwente.nl. Please always be aware of the actual sender of the email.

Report an incident

What applies to you?

I am still orientating
Current topic
- Studying during COVID-19
- The webpage in your own language?
- Still in doubt? Look at our Study Orientation guide
- Overview of our bachelor's programmes
- Overview of our master's programmes
- What are the pre-master's programmes and possibilities
- Register as a Subsidiary Student (Bijvakker)
- Pre-master's as a Transfer Minor (Kies op Maat, for HBO students only)
I am an upcoming student
Current topics
- Send your certified hard copies.
- When will I receive my proof of enrollment?
- When do I receive my student account?
How to apply
- How to apply for bachelor's, master's or incoming exchange programmes
- What are the application deadlines for bachelor's and master's programmes
- Learn about the English language requirements for bachelor's and master's programmes
- The example documents for Osiris bachelor's or master's application
- Find your answer on our admission and application FAQ
- How to use Studielink: step by step plans
Visa, Scholarship & Tuition Fee
- Learn about the visa application process
- What are the Tuition Fee rates for your programme
- Use our Scholarship Finder for available scholarships
Upon arrival
- Checklist: prepare for your stay to the University of Twente
- How to issue my Certified hard copies
- Find your Housing options
- Handbook with practical information for upcoming students
I am a student at UT
Current topics
- Re-enrollment for the new academic year
- Request for Proof of paid tuition fee (BBC)
- Request for Transcript of Records
Prepare for your studies
- Checklist: upon arrival
- Checklist: get to know our campus (health service, associations etc.)
- Receiving your Student Card
- Apply for Union Card (e.g. for sport activities)
- How to use: Osiris Student and Canvas
- How to enroll/de-enroll for courses
- Where to find your timetable
- How and when do I receive my student account
Services for students
- Change bank account details
- Change study program / enrollment second study program
- Who is my Study Adviser?
- Educational Affairs Office (BOZ) - course registration and examinations
- (unchanged) Re-Enrollment - Studielink
- Payment options for tuition fee
- Request for educational documents (e.g. Transcript of Records),
ICT facilities
- Checklist new students ICT facilities
- How to activate your student account
- Notebook project - interest free loan
- All information regarding our Educational Systems
I am graduating
Upon graduation
- Checklist: upon departure
- How to de-enroll (terminate your registration)
- Refund tuition fee after de-enrollment
- When will my student account be terminated?
After Graduation
- Apply for Search Year Visa
- Twente Graduate School (PHD, PdEng)
- Join the UT Alumni Network
- Request for graduation statement

Personal support

Fill in our contact form. You can expect our reply within five business days.
Give us a phone call.
If you want to visit our Contact Centre, you can schedule your appointment here.

When you need a helping hand

Sometimes you need some help. If you have personal circumstances or are experiencing personal problems that are affecting your studies or your well-being, Student Affairs, Coaching and Counselling (SACC) can help you find a suitable form of support.

In case of mental issues you can see our student psychologists free of charge.
Consult the career counselor if you have doubts about your choice of study and consider stopping or changing your study program.
You can consult the student counselor if you have any questions about your rights and obligations, student finance and financial support, coaching, and study facilities.

Coronavirus and studying at UT
Find all updated information regarding the influence from COVID-19 on studying at our campus.

News & events

Quicklinks

Information in your own language

We provide information about studying at the University of Twente, geared towards prospective students from many different countries like Brazil, Indonesia, Mexico and Romania. See if your country is listed and read the information in your country's main language.

See Education

Student Services Contact Centre

What applies to you?

Upon arrival

When you need a helping hand

News & events

Quicklinks

Information in your own language