Questions about a study programme of your interest? Are you already a student at University of Twente? Whatever your question is, we will be happy to help you.

Phone

Questions about studying at University of Twente?

Do you have any questions regarding a study programme at University of Twente that you might be interested in? Call, mail or just send a chat message. A team of enthusiastic students is awaiting your questions. Call +31 (0)53 489 54 89. We are available on weekdays from 09.00 - 17.00 (Amsterdam timezone).

ATTENTION:  During the summer holidays the Study Information Centre has adjusted opening hours.
From 6 July up and until 14 August we are available on weekdays
from 9:00h - 13:00h.

Whatsapp

Due to the measures surrounding the corona virus, it's not possible to send us a Whatsapp message at the moment. Please send an email or chat with us via the webpage.

Holidays and other closing days:

21 December 2020 until 4 January 2021

Christmas Holidays

Closed

Questions about registration, admission, visa or Studielink?

Have you made your study choice and are you busy arranging all kinds of things to study at UT, call Student Services: Phone: +31 (0)53 489 21 24We are available on weekdays from 10.00 - 16.00 (Amsterdam time zone).

Holidays and other closing days:

25 December 2020 until 1 January 2021

Christmas Holidays

Closed

Info desk Vrijhof building

Since 2 July, the info desk at the Vrijhof is open again. Please note that our opening hours have been adjusted and visits are by appointment only

Current adjusted opening hours: Monday, Tuesday, Thursday and Friday from 10:00 - 14:00h. The info desk will be closed on Wednesdays. We will, of course, be available for questions through email and by phone. We hope to increase the opening hours soon.

Adjusted opening hours from 17 August: Mondays through Fridays from 10:00h - 16:00h.

Please note

Due to the COVID-19 situation, we kindly but urgently request you to visit the desk only at the moment you have your appointment. We request you to not come earlier and ask you to leave the desk immediately after the appointment is finished, to prevent a queue.

We kindly ask you to cancel your appointment if you have mild cold-like symptoms, such as a sore throat, a runny nose, sneezing, a mild cough, a mild fever below 38 degrees Celsius or sudden loss of smell or taste, and to get tested, and stay at home until you have fully recovered.

Visiting address

Universiteit Twente - building Vrijhof, room 239B
Drienerlolaan 5
7522NB Enschede (The Netherlands) 

Holidays and other closing days

25 December 2020 until 1 January 2021

Christmas Holidays

Closed

Post address

University of Twente  - Vrijhof building
Student Services Contact Centre, room 238B
Drienerlolaan 5
7522 NB Enschede
The Netherlands

Website chat

The chat is only available if you accept cookies and is located on most of our (prospective student) websites. You can chat during our opening hours and if the chat is offline during opening hours, we don't have a free agent available. Please try to chat at a later moment or use the form below. 

Guided chat tool for prospective master's students

You can try our useful guided chat tool 24/7 to answer your questions about master programme's, starting dates, tuition fees, scholarships, deadlines, visa & residence permit. 

Fairs and Events for prospective students

Is University of Twente visiting your country?

Meet our representatives at education fairs abroadPerhaps, University of Twente is visiting your country to introduce students with our educational programmes.

Visit the University of Twente on campus

If you are considering studying at University of Twente and have a possibility to visit the Netherlands, we advise you to visit our campus for the following study orientation activities:

Finding UT Employees / Departments

You can find employees using people.utwente.nl. For general contact information see the pages about facultiesresearch departments within the faculties or support departments (communications, IT, financial, HR, etc)

Social Media

Official UT channels:

    

The following Facebook channels might be interesting to join or have a look at:

Campus Security & Emergencies

Campus security

The campus security is located in the Spiegel building next to the main entrance of UT. For emergencies call phone (+31 53 489) 2222

FAQ (Frequently Asked Questions)

Could you not find the answer to your question on our website? Did you look at our FAQ? Here almost all questions will be answered: 

Guided chat tool (only for prospective master's students)

You can also try our guided chat tool to answer your questions about master's programmes starting datestuition fees, scholarships, deadlines, visa & residence permit. Give it a try :) 

Contact form

University of Twente is only allowed to give personal information about a student to third parties based on General Data Protection Regulation (GDPR). This is to protect the privacy of the student.

Technical problems

We have some technical issues with our contact forms, please mail all your questions to study@utwente.nl