See Quality, evaluation and accreditation


The Quality Enhancement Support Team (QUEST) provides questionnaire survey services. It is a part of CELT. QUEST was formerly known as ‘Vragenlijstservice’. From 2015-2016, it coordinates the standard evaluations of the TOM modules, using the Student Experience Questionnaire (SEQ) and offers help and advice when tailor made evaluations are necessary. QUEST can help you with developing of the questionnaires, conducting the survey (online or paper based) and will offer you standardised reports.


The University of Twente  uses EvaSys as tool for the execution and evaluation of surveys as part of quality management. The system works with either paper or online surveys (and a combination of both if necessary).
In 2016, all faculties will have one or more EvaSys key-users, who are able to execute surveys by themselves. QUEST supports them with the use of the system.

Are you a key-user and do you need help?


All modules of our bachelor programmes are evaluated with the Student Experience Questionnaire (SEQ). If the module is a minor module, the SEQ is extended. The usage of the SEQ provides to opportunity to compare modules with each other (benchmarking).

There are also additional questionnaires available about active learning,deep learning, online learning materials, engagement, lectures and internationalisation.  

Tailor-made questionnaires

It is possible to use other questionnaires. For (extra) evaluation of modules in your bachelor programme, next to the SEQ. Or for evaluation of Master subjects.

Your key-user EvaSys (Henk van den Hengel for TNW) can make these questionnaires, or QUEST can make these.  Do you want help with the construction of your questionnaire, or do you want QUEST to conduct the total survey? Please contact us.

Our services

Here you can find an overview of our services here.

Paper based evaluations

If you want to evaluate with the use of paper questionnaires, QUEST should perform the scanning. You can find the procedure here. Please don't forget to print and fill in the form (backside of the procedure).

Sharing expertise and questionnaires

QUEST strives for sharing evaluation expertise and questionnaires, so we avoid duplication and re-inventing wheels. If possible, different educational programmes can use the same questions or questionnaires. We collect questions in the EvaSys question library, so everyone can use these in tailor-made questionnaires. And QUEST now works on the construction of a questionnaire for evaluation the gradation process and the 'exit-form'.

Non-educational evaluations

The primary focus of QUEST is supporting the quality enhancement of the education of the University of Twente. First of all, this means that we support the evaluation of subjects and modules. Second, it is about the evaluation of educational processes and support. If your evaluation question has a slightly other scope, don't hesitate to contact us. Maybe we can find a solution together.