On this page you can find information about quality assurance, surveys and teacher professionalization.
The quality of education at the University of Twente is assessed both internally and externally. Internal quality assurance is organised through dedicated committees and periodic evaluations with students and staff, at the level of courses, programmes and departments. Externally, the institution as a whole and all programmes are assessed by the national accreditation organisation (NVAO) and for some programmes also by accreditation organisations specific to the field of study.
The University of Twente is a state-appointed research university, subject to the Dutch Law on Higher Education and Scientific Research.
With regard to international students: the University of Twente has signed the “Code of Conduct International Student in Dutch Higher Education”, which gives guidelines for the quality of services to international students. More information about the code of conduct can be found at International Study.
Below you can find more information about the external assessments of our education.
All bachelor’s and master’s degree-programmes at the University of Twente are accredited by NVAO, the national accreditation organization. They commission a review of the programmes by a committee of (international) experts and students once every six years.
NVAO also conducts institutional audits of universities in the Netherlands every six years, to assess their internal system of quality assurance and management. University of Twente has successfully passed the audit in 2014.
More information about the accreditation procedure and the register of accredited programmes can be found on the NVAO website.
Next to the national accreditation organisation, some programmes are assessed by accreditation organisations specific to their field. If this is the case, these accreditations are mentioned on their programme websites.
The University of Twente participates in a number of reputable rankings, like the Times Higher Education, QS and ARWU. These rankings show that, relative to its size, the Dutch higher education system is in the absolute top of the world.
There are a number of organisational bodies that play a role in managing and assessing the quality of education.
Every degree programme has a Programme Committee. The Programme Committee is a participation body and represents students and staff at programme level. It consists of an equal number of teaching staff and students.
In general this Committee advises the Programme Director on improving and safeguarding the educational quality of the programme (including the quality agreements). According to the Dutch Act on Higher Education (article 10.3c), it is a Programme Committee’s task to give advice on how to guarantee and improve the quality of a Degree Programme. In practice this means that the Programme Committee:
- has the right to consent regarding some elements of the Education and Examination Regulations (EER), whether on others the right of consultation;
- evaluates the implementation of the Education and Examination Regulations;
- gives advice on the quality assurance system, the annual evaluation of the courses and modules, the curriculum, including admission criteria and examination criteria for final assessment and thesis.
Given these tasks, the Programme Committee is an important discussion partner for the Programme Director.
Board of Examiners
The Board of Examiners is required by law to monitor the quality of the diplomas and the examinations independently of the programme management (Dutch Act on Higher Education article 7.12). This board determines the guidelines for the assessment, and assesses whether students meet the learning outcomes of the programme. The board has at least one member who is a lecturer in the programme and one external member. The board also decides on requests from individual students regarding choices/adjustments in their study programmes. The Board of Examiners addresses a report to the dean of the faculty annually, with recommendations for improving the quality of assessment and the associated procedures.
Employee and student representation
Councils of elected students and staff monitor both the department- and university-boards. They advise on budgets and quality reports and have a strong voice in rules and regulations for education.
There is an autonomous student association for every programme or group of programmes. The student associations conduct their own surveys of teaching quality and monitor complaints by students. They are an important and respected advisor to the programme management.
Find more information about the second institutional audit.
Find more information about the quality agreements.
Opinions and experiences of students regarding programmes and facilities are collected through student questionnaires that are carried out at least twice per semester.
Students also get an annual questionnaire through the National Student Survey (‘Nationale Studenten Enquete’).
For international students, the University of Twente also participates in the International Student Barometer (ISB). ISB tracks and compares the expectations and experience of our international students from application to graduation.
Our alumni are questioned biannually on their experience in the labour market through the Nationale Alumni Enquête (NAE). Furthermore, the university encourages alumni to stay involved.
In our view linking teaching to research remains crucial for university education. We select our academic staff on the basis of their capability of combining teaching and research. That these two activities inspire and motivate mutually is of the utmost importance.
Good teaching is of critical importance to the University. Good teaching is a skill in itself and it is one that you must develop and maintain. Only then can the University offer the quality that students deserve. The Dutch universities therefore introduced the University Teaching Qualification (UTQ) in 2008. The UTQ is a mark of quality for lecturers who have thus proven that they have mastered the craft. It is a basis from which they can further develop their skills.