You can find the latest updates on the outage at the bottom of this page.
Microsoft is currently experiencing a global Microsoft 365 outage, which is also affecting the University of Twente. You may experience issues when using Outlook. Emails may be delayed or may not be delivered. Some Teams features may also be affected.
You can still log in using your UT account. UT's educational systems, including Canvas, remain accessible. Features in systems that rely on email may also be unavailable or may not work as expected.
What can you do?
- Continue working in systems that remain available, such as Canvas.
- Use Teams as an alternative to email, as long as it remains available.
- If you need to reach someone urgently, contact them by phone. UT phone numbers can be found via our People Pages.
- Do not resend important emails multiple times. Messages may still be delivered at a later stage.
- For important communications, check by phone or through another channel whether your message has been received.
- Save important information and documents locally or in an available UT storage location, in accordance with the applicable information security guidelines.
There is no need to report the outage to the ICT Service Desk. We are aware of the issue and are monitoring developments at Microsoft.
Information for students
Students have been informed of the outage via Canvas and are being directed to this page for the latest information.
We will update this page as soon as more information becomes available.