Web forms / online forms

Students and staff frequently use web forms. This page provides an overview of the web form options available to UT members and considers privacy regulations.

Data retention period

For all forms, please delete the personal data as soon as you no longer need them. This is required by law. Do not keep local copies of personal data.

Microsoft forms

Students and employees can create forms in their Microsoft Office 365 account as provided by UT. The forms, therefore, meet the privacy regulations and should be the first choice when setting up a web form. There are two ways to set up forms:

On office.com

The forms are available on office.com, the link to directly access the forms application online is forms.office.com. See the documentation about MS Teams Forms for more information. 

In MS Teams

You can also create forms within Teams and set the availability to the public to make them worldwide accessible. Here are the basic steps for that:

  1. In Teams, go to the list of icons on the left, click the ... below the icon list and type Forms in the search field to open the Forms application within Teams.
  2. Choose one of the options: add the form to a channel, meeting, or chat.
  3. Add your questions. 
  4. After finishing the form, it can still be set to public, although it's located in an MS Teams channel: you just get a neutral link not related to your channel.

All forms created in Teams are also available in your office.com account online.

The steps listed above to create the form are shortly executed in the video below. The video may require login with your UT Microsoft account (UT account). The video has no audio. 

WebHare (website system) forms

Admins of UT websites have the option to add advanced forms to their websites. These forms have a large number of features. When using them, please make sure you check the form settings button and save the personal data only as long as you need them. The link shows an example form at the end of the page. Besides the regular forms for all WebHare users, there are also advanced forms connected to the CRM system. These forms need to be activated per website. For more information see www.utwente.nl/webforms.

Google forms

Basically, sharing personal data with US companies is not allowed within the GDPR (Dutch AVG) regulations. At least, some additional measures are necessary. Agreements have changed over the years, but the general conclusion is that using Google Forms to collect personal data does not meet EU privacy regulations. They cannot be used when setting up forms on behalf of the UT. Student associations are not part of UT but are advised to follow the UT policy in this matter.

Other forms

When using other forms or tools, please be careful with US systems as they may not meet the EU GDPR requirements.

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