CTIT Universiteit Twente
Centre for e-Government Studies

2006-12 Presentation autumn congress Logeion Willem Pieterson

December 2006: Presentation autumn congress Logeion Willem Pieterson

On 7th December was the autumn congress of Logeion, the society of communication. Here Willem Pieterson gave a presentation about the management of service channels 'multi-channeling'. You can download it here: Link