CTIT University of Twente

Center for e-Government Studies

Welcome at the site of the Center for e-Government Studies (CFES). CFES conducts scientific research on the electronic government (e-Government). Based on this research, the Center advices governmental agencies, policy makers, politicians, and other relevant stakeholders. Doing all this, the CFES wants to contribute to the shift in governments from supply oriented regulators to citizen-oriented service providers.

The research in the CFES is done from the user perspective. Goal is to increase the insights in the needs, desires, attitudes and behaviors of citizens and businesses. The center also focuses on the internal organizational and communication processes in networked governments. Combined, the insights derived from the research contribute to an effcient and effectice e-Government.

The Center is led by Prof. Dr. Jan van Dijk