OSIRIS

FAQ

General questions

What is OSIRIS, and what is it used for?

OSIRIS is the student information system (SIS) in use at the University of Twente. All information regarding enrolment, study progress and payments by students is registered in OSIRIS. OSIRIS is also connected to various other systems in use at the UT, such as the national enrolment application Studielink, the digital learning environment Blackboard and the Student Mobility System (SMS).

OSIRIS is used both by students and employees of supporting services.

Students register for courses and minor programmes in OSIRIS and can view notes their study advisor leaves for them.

Study advisors can view the study progress of the students they are supervising. They can also plan meetings with their students and record and view notes about their students.

Employees of the “Bureaus Onderwijszaken” (BOZs) use OSIRIS to register the course offerings of the UT and the study programmes and results of students.

Finally, OSIRIS is used by employees of the Central Student Administration (CSA) and the Admission Office (AO) to register applications, enrolments and payments by domestic and foreign students.

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On which devices can I access OSIRIS?

OSIRIS can be accessed on both PC and smartphone and tablet. However, OSIRIS does not support all web browsers. A lot of problems with access to OSIRIS are therefore caused by the use of the wrong web browser. Details on this can be found in question 3.

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With which browsers can I access OSIRIS?

OSIRIS officially only supports the Internet Explorer and Firefox web browsers. The Chrome desktop and Safari web browsers are not officially supported, but do work. The standard Android browser cannot display OSIRIS properly, so the Firefox web browser should be installed on Android devices to be able to access OSIRIS.

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OSIRIS terms

In OSIRIS, there are certain terms that differ from the ones common on the UT and/or used in the standard EER. The most important ones are listed below.

OSIRIS term: Block
UT term: Quartile
Term in standard EER: Module

OSIRIS term: Caretaking division
UT term: Supplying college

OSIRIS term: Co-ordinating body
UT term: Coordinating college

OSIRIS term: Counsellor
UT term: Study advisor, mentor, student dean or internship coordinator
Term in standard EER: Study advisor

OSIRIS term: Counting result
UT term: Final grade
Term in standard EER: Exam Result

OSIRIS term: Course
UT term: Subject/Module
Term in standard EER: Educational unit

OSIRIS term: Study programme
UT term: Study programme
Term in standard EER: Educational programme

OSIRIS term: Point unit
UT term: Credit
Term in standard EER: Credit

OSIRIS term: Test
UT term: Exam
Term in standard EER: Test

OSIRIS term: Test result
UT term: (Partial) grade
Term in standard EER: Test result

More information on the determination of the final result for modules can be found in question 22.

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Where can I go with questions about OSIRIS?

Have you still not found what you’re looking for in this FAQ? Try one of the following options:

Students can

• consult the ‘OSIRIS Student Manual’;
• consult the Student Services website or contact them via studentservices@utwente.nl.

Instructors can

• consult the administrative procedures and work instructions (Dutch only);
• ask questions to the Educational Office, preferably the key-user.

Study advisors/-counsellors can

• consult the material from the course in OSIRIS Instructor/Counsellor (Dutch only);
• consult the administrative procedures and work instructions (Dutch only);
• ask questions to the Educational Office, preferably the key-user.

Back office employees (AO, CSA, BOZ) can

• consult course material;
• consult the administrative procedures and work instructions (Dutch only);
• contact the local key-user.

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General student questions

What is OSIRIS Student?

OSIRIS Student is the module of OSIRIS where you as a student can enrol for modules/courses and minors, view notes from your study advisor and view your latest results and total study progress so far.

Furthermore, you can view information about the courses you are taking and view your test schedule.

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What is the OSIRIS Course Offerings module?

In the OSIRIS Course Offerings module you can search for information about courses (e.g. course content, the credits rewarded, the language of instruction, the lecturers, required materials, etc.). You can additionally also find information here about minors (e.g. again content, language of instruction, starting date, contact person).

The Course Offerings module has several search possibilities for this. The most accurate method is the course code: the unique code that is ascribed to any course as an identification code.

The Course Offerings module can be accessed without logging in, but the module can also be accessed in OSIRIS Student.

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What is OSIRIS IO Incoming?

College students and international students apply for a master’s programme at the UT using OSIRIS IO Incoming. A file is then created by the Admission Office department from S&O for all applications coming in through OSIRIS IO Incoming. As soon as the admission committee has issued an admission decree, the student can enrol definitively on the UT.

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Where can I find my timetable?

The UT uses the application MyTimeTable to create and publish timetables. MyTimeTable can be accessed via https://rooster.utwente.nl/ and allows you to create a personal timetable that only shows the modules/courses you are taking and the timetable for the group you are following those courses with. All parts of the modules/courses, such as lectures, tutorials and tests, are shown in this application.

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Where can I find course information?

Course information can be found in the OSIRIS Course Offerings module.

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Where can I find information about the minor programmes?

In the OSIRIS Course Offerings Module you can search for information about minor programmes. With this module you can view the basic information for all the minors (e.g. content, language of instruction, starting moment, contact person) that are open for enrolment or currently being taught.

More extensive information about minors can be found on the minor website.

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Where can I find information about internships and theses?

Information about internships and theses cannot be found in OSIRIS, but is registered in the Student Mobility System (SMS). The system contains a few forms and consulting possibilities for students. Furthermore, it is used by internship and thesis coordinators as well as the BOZ’s (Bureaus Onderwijszaken).

More information on internships and theses can be found on the website of your study programme, or you can contact Student Services.

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Where can I find educational announcements?

Educational announcements are published via the Student Portal.

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Student questions: enrolment and supervision

How can I see in which study programme I am enrolled?

This is shown both in Studielink or on the Personal details tab in OSIRIS Student.

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What is a study programme?

A study programme is a set of courses which a student has to pass to complete a phase of his curriculum, including any choices within this phase. Each student is linked to one or more study programmes. The study programmes of a student can be checked through the study progress review.

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What do I have to register for in OSIRIS?

You have to register in OSIRIS for the module/courses you want to take. When you register for a module or course in OSIRIS, you automatically register for all instructional modes of that module or course too, as well as for the first possibility/possibilities to take the test(s) for that module or course. Therefore you don’t have to register for anything else after registering for the course itself.

If you want to take a resit of a test but you do not want to follow the course itself again, you can register separately for that test in OSIRIS.

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How can I register in OSIRIS?

Registration in OSIRIS is done through the ‘Register’ tab in OSIRIS Student. When registering for a course you can either register for courses that are part of your study or minor programme or for courses that are part of neither of those.

More information about how to register for a course can be found in the ‘Manual OSIRIS Student’.

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How can I register for a course outside of my own study programme?

Registering in OSIRIS is done through the ‘Register’ tab in OSIRIS Student. When registering for a course you can either register for courses that are part of your study or minor programme or for courses that are part of neither of those. When choosing the last option, you can search for courses from the entire course offerings of the University of Twente by using several search criteria.

More information about how to register for a course can be found in the ‘Manual OSIRIS Student’.

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How can I register for a resit?

Registering for a resit is done through the ‘Register’ tab in OSIRIS, where the ‘Register for a test’ option should be chosen. When you then choose ‘Tests from your study programme’, all possible resits for the courses you have registered for are shown immediately, because you are already automatically registered for the first test possibilities of all courses for which you register. Furthermore, you can also register for tests for courses that you have not registered for.

More information about how to register for a test can be found in the ‘Manual OSIRIS Student’.

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What do I have to do with extracurricular activities in OSIRIS?

Since September 2010 you can register your extracurricular activities in OSIRIS Student. Your study advisor and/or mentor can view these entries, so that he/she can see what you have been doing or are doing alongside your study activities. This can help to explain possibly encountered delays. Therefore, although it is not mandatory to register your extracurricular activities in OSIRIS, it is desirable to do so.

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Where can I find my Binding recommendation on continuation of studies (BSA)?

All bachelor programmes at the University of Twente have a Binding recommendation on continuation of studies (BSA). For this recommendation, two prerecommendations are given during the academic year, and one final recommendation at the end of the academic year. If this final recommendation is negative, it is binding, unless an appeal is filed and met by the programme board.

These recommendations are, once determined, published in OSIRIS and sent to all freshmen students via e-mail. The recommendations can be found in OSIRIS Student in the ‘Binding advice’ section on the ‘Progress’ tab.

More information on the regulations for the Binding recommendations can found here: http://www.utwente.nl/ces/studentenbegeleiding/en/regulations/bsa/.

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Student questions: results and study progress

How are the final results for modules/courses determined?

The final result for a module in the Twente Educational Model (TEM) is built up out of several test results. These “test results” are the final results of the module parts, such as the different educational parts and the project. The final result for the module always has to be at least a six, and furthermore there can be additional requirements for the separate test results that can differ per study programme. More information on this can be found in the documentation for your study programme.

Courses that are not in the TEM can made up out of several distinct parts, but usually just one test has to be taken to conclude these courses.

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Where can I view my results?

In the Twente Educational Model (TEM) at the UT there is a distinction between a test result (the partial result for a module part) and an exam result (the final result for a whole module). The test results can be found in the tab ‘Results’ in OSIRIS Student. The exam results can be viewed by downloading the ‘Study progress review’ from the ‘Progress’ tab.

If an module part has several tests, then the results for these separate tests are not registered in OSIRIS. The lecturer who is teaching that module part is responsible for the registration of the grades for these partial tests or exercises. Often the Blackboard Grade Center is used to register these results. More information on the Grade Center can be found in the Blackboard documentation.

For education that is not part of the Twente Educational Model the exam result is usually completely determined by the test result obtained for the final written or oral exam. Therefore in that case the tab Results and the Study Progress review can be used interchangeably.

However, also for non-TEM study programmes the results of separate tests are not registered in OSIRIS if a course has several tests. The lecturer who is teaching that course is responsible for the registration of the grades for these partial tests or exercises. Often the Blackboard Grade Center is used to register these results. More information on the Grade Center can be found in the Blackboard documentation.

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Employee questions

What is OSIRIS Lecturer/Supervisor?

OSIRIS Lecturer/Instructor is the module used at the moment by study advisors, education coordinators and internship coordinators. In this module they can consult student and progress data, and register and consult agreements with and notes about students. It is possible to choose who can access agreements and notes. OSIRIS Instructor/Counsellor also has possibilities for creating files with student data and various summaries.

Instructors do not have access to OSIRIS Instructor/Counsellor at the moment.

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What is OSIRIS Backoffice?

OSIRIS Backoffice is the module of OSIRIS where all educational support personnel are working in. Depending on the function an employee has, different modules of in the Backoffice are available: an employee working for CSA has access to menus related to (de)registration, examinations and payments, an employee working for BOZ has access to menus related to course offerings and study programmes and an employee working for AO has access to menus related to applications.

The authorisations for employees for these different modules are regulated by the department of FAB (Functioneel Applicatiebeheer or Functional Management in English). The policies regarding these authorisations and the application form can be found on the Educational Applications website (Dutch only).

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Are the EER and OSIRIS tuned to one another?

In the ‘Education and Exam Regulations’ (EER) the currently valid procedures and rights and obligations related to education, examinations and various practical matters are laid out. All Bachelor programmes at the UT have the same EER.

When formulating/adjusting the EER, the possibilities for support of regulations from the EER by OSIRIS are investigated, as well as the match of the current set-up of OSIRIS with the EER. This happens once a year.

At present, OSIRIS supports most of the regulations from the EER. For example, OSIRIS is set up such that from multiple attempts for one test the highest grade is automatically counted as the final result. Furthermore, the Binding recommendation on continuation of studies (BSA), which is in effect for all bachelor programmes, is registered in OSIRIS.

An important remark: as laid out in the common part of the EER, partial results are not registered in OSIRIS, but in Blackboard. More information can be found in question 29.

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How should an instructor provide information about courses?

The BOZ’s ask instructors for information about their courses periodically in order to update the OSIRIS Course Catalogue. There is a standard template for providing course information, distributed by the BOZ’s.

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How are test results entered?

Instructors hand over test results on lists to the BOZ. The BOZ then registers these grades in OSIRIS. The BOZ enters the results for the courses offered by the faculty.

Results for multiple choice tests graded automatically by TENTAM can be read in in OSIRIS using an Excel file.

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Can I enter partial grades in OSIRIS?

Partial grades cannot be registered in OSIRIS. OSIRIS only offers the possibility to enter test results per module part, which are then combined to obtain an final module result. Also for a normal course (not part of a module) only one test result can be registered, which is then also the final result.

Registration of partial grades is possible in Blackboard using the Blackboard Grade Center. More information on the Grade Center can be found in the Blackboard documentation.

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How can I register notes from conversations with students?

Study advisers can register notes in the OSIRIS Instructor/Counsellor module, for example notes from a discussion with a student. The study adviser can indicate for privacy reasons whether or not certain colleagues can read these notes. The study adviser can also make these notes visible for the student concerned.

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Which surveys are available in the back-office and/or in Instructor/Counsellor?

OSIRIS has a lot of standard surveys. Which surveys are available in the back-office and or OSIRIS Instructor/Counsellor, can be found in the ‘OSIRIS Surveys’ document (Dutch only).

For questions that cannot be answered using these standard surveys, the Business Objects osman-universe could be a solution. With this tool, authorised users can create custom surveys. More information on this can be found on the Educational Applications site (Dutch only).

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Where can the procedures and instructions from the Educational Office be found?

Those are available on the Educational Applications site (Dutch only).

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What does an OSIRIS key-user do?

AO, CSA and all BOZs have an OSIRIS ‘key-user’. This key-user is an OSIRIS user with a lot of knowledge about the functionalities available in OSIRIS and the processes. The key-user is a colleague to whom one can go within one’s own department or faculty for questions. The key-user also consults with other key-users and with colleagues of the Functional Management Department.

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Who are the key-users?

The contacting information for the key-users can be found on the Educational Applications site.

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