FAQ National Student Survey

On this page you can find answers to frequently asked questions about the National Student Survey.

What is the National Student Survey?

The National Student Survey (NSE) is a large-scale nationwide annual survey that invites nearly all students in higher education to give their opinion about their educational programme.

What institutions partake in the NSE?

Virtually all universities of applied sciences and all universities in the Netherlands partake in the NSE.

What are the questions in the NSE about?

The NSE asks students to give their opinion about many different aspects of their educational programme: the programme’s curriculum, acquired skills, career preparation, lecturers, information provided by the programme, study facilities, assessment, timetables, study workload and student guidance.

Why should I complete the NSE?

Your opinion will help the University of Twente to improve the quality of our education for both our current and prospective students.

What else are the NSE results used for?

The student assessments in the NSE are a vital source of information for the website Studiekeuze123.nl, and they are also used as an important source for the Elsevier programme guide and the Keuzegids Universiteiten.

When is the NSE conducted?

The NSE is conducted annually, from mid January to mid March. The invitation, including a personal link to the survey, will be sent to your UT email address.

How can I participate in the NSE?

You will receive an invitation to participate in the survey by email in mid January, including a personal link to the survey.

I did not receive an invitation / I lost my invitation. What should I do?

On www.nse.nl, you can request a personal login code using the ‘lost link tool’. The code will be sent to you by email. Alternatively, you can contact us at student@nse.nl.

How long does it take to complete the questionnaire?

Completing the questionnaire takes about 10 to 20 minutes. You can give your opinion about many different aspects of your educational programme.

What do I get for completing the questionnaire?

Completing the questionnaire helps the University of Twente to improve the quality of education. In addition, you become eligible to win a variety of prizes, including six months’ worth of tuition fees (EUR 975.50).

What does the UT use the results for?

Within the UT, each programme analyses the results in order to make improvements. Across the UT itself, measures for improvement are put in motion for issues that transcend individual programmes, including academic schedules, study facilities and accommodation.

What has the UT used previous results for?

Based on the results of the NSE, several measures have been taken, such as decreasing the number of examinations in bachelor-level education (TOM-model). The number of project rooms and study rooms has also increased in recent years. Additionally, a student pool, called Student Minds, was created in collaboration with students, to allow them to think along with the UT regarding improvements, as well as new plans with respect to education and student facilities.

Who is responsible for the NSE?

The NSE is the responsibility of Stichting Studiekeuze123. Stichting Studiekeuze123 was founded by The Netherlands Association of Universities of Applied Sciences, NRTO, VSNU, and the student organizations ISO and LSVb.

Who is conducting the survey?

The survey is conducted by research firm GfK.

Is student information treated confidentially?

Student information is treated confidentially by both Studiekeuze123 and research firm GfK at all times. The contract that participating institutions signed states that the institution shall treat all information confidentially.

The NSE is conducted in accordance with the Dutch Law on Privacy (Wet Bescherming Persoonsgegevens). The Survey has been registered with the Dutch Data Protection Authority (College Bescherming Persoonsgegevens), reference number 1573217.

When will the results become available?

The National Student Survey takes place every year. The results of the NSE will become available in June each year, via www.nse.nl/online (published in Dutch).

What if I have another question?

Do you have a question on filling out the questionnaire? Send an e-mail to student@nse.nl. Do you have a question on how your school or university will use NSE data? Ask the NSE contact Marc Jan Zeeman (m.j.zeeman@utwente.nl).