Research

Well-informed decision making

Considering that digitalization is ultimately used to drive many of the decisions we make as members of the digital society, we need to ensure that our engineering efforts lead to well-informed decision-making, measured by generally accepted societal values. This has deep technical implications as well as novel capacity-development challenges.

Digitalization takes place at a pace that even experts may find it difficult to keep up. It's becoming increasingly difficult to have complete, or sometimes even sufficient knowledge of the technical ins and outs of digitalization. The gap between a general understanding of digitalization and expert knowledge that is needed to move forward will only further increase. At the same time, we will see many people make decisions based on information that comes from digitalized systems. Those decisions will be based on some form of misplaced trust, or a false understanding why that information makes sense. The result is that the quality of those decisions is at stake.