UTServicesCESSACCRegulationsComplaint, objection, appeal

Complaint, Objection, Appeal

A student or extraneous (also prospective and former) can lodge a formal written complaint, objection or appeal through the UT Complaints Desk.

Before you do so it is advisable to contact a student counsellor or your study adviser. They can advise you on the way to deal with this and can offer support with an attempt at conciliation.

The UT Complaints Desk forwards your complaint, objection and appeals to the right UT authority:

Ombuds officer UT

The university’s Ombuds Officer serves both staff and students, providing advice on issues and difficult situations related to studying or working at the University of Twente.

National Authorities

For further information see the Students' Charter, chapter 8