Frequently asked questions

Does the University of Twente offer on-campus accommodation?

Yes, the University of Twente mediates for off- and on-campus accommodation for international UT students, staff members and guests, on behalf of three local housing providers: De Veste, Stadsweide, and the ITC International Hotel.

Please note: The University of Twente merely offers a mediation service. If you accept an offer for accommodation, you will sign a rental agreement with one of the local housing providers and will be subject to their rules and regulations.

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How does the University of Twente define 'guest' for its housing offers?

The University of Twente defines a guest as a person who is invited by the UT, and not by a staff member or student on an individual basis.

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How can I apply for furnished accommodation?

The University of Twente only works with housing providers that provide furnished accommodation. Read more about the eligibility criteria and our application procedure for housing.

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I have a Dutch passport but I live outside the European Economic Region. Can I apply to receive an offer for accommodation?

Yes, you can apply to receive an offer for accommodation for housing when you have a Dutch passport but you live outside the EER. 

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What are my chances of finding accommodation mediated by the University of Twente?

The University of Twente works with a waiting list. All students, PhD researchers, staff members and guests needing an entry visa and/or residence permit can subscribe to receive an offer for accommodation for up to one year. You are free to decline this offer, but if you do, you will have to search for accommodation yourself

Note: accommodation for students of University College Twente is guaranteed for the first two years of the programme. 

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When should I apply for accommodation?

You can apply for furnished accommodation once you meet the eligibility criteria for housing. We recommend you to apply for accommodation as soon as possible once you have met the eligibility criteria.

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Can I apply for unfurnished accommodation?

No, the University of Twente mediates for furnished accommodation only. Click here to explore alternative ways of finding accommodation.

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Where can I pick up my keys?

You will find information about where you can pick up your key in your booking confirmation. Please note: make sure you also meet the payment criteria for housing mentioned in your booking (on-campus accommodation only).

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Can I cancel my booking before arriving?

Yes, however, you will be charged one month’s rent as well as administration costs.

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What is the maximum duration of my rental contract?

The University of Twente mediates for accommodation with a maximum rent period of one year (12 months). After this year, you are expected to move out of your rented accommodation. It is not possible to renew or extend your rental contract after this year.  

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Can I terminate the contract before the end of the rent period?

The terms and conditions with regards to ending your contract is dependent on your rental contract. 

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