Frequently asked questions

Does the University of Twente offer on-campus accommodation?

Yes, the University of Twente mediates for off- and on-campus accommodation for international UT students, staff members and guests, on behalf of three local housing providers: De Veste, Stadsweide, and the ITC International Hotel.

Please note: The University of Twente merely offers a mediation service. If you accept an offer for accommodation, you will sign a rental agreement with one of the local housing providers and will be subject to their rules and regulations.

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Can I apply for a room in the ITC International Hotel?

The rooms in the ITC International Hotel are only available to students and PhD researchers with a scholarship.

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How does the University of Twente define 'guest' for its housing offers?

The University of Twente defines a guest as a person who is invited by the UT, and not by a staff member or student on an individual basis.

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How can I apply for furnished accommodation?

Furnished accommodation is only available for first year non-EER students, staff members, and PhD researchers who require an entry visa and/or residence permit. You can register on Roomspot to find accommodation that is most suitable to you.If you have already rented furnished accommodation through the Housing service of the University of Twente, you are not eligible for a second term in furnished rooms through the Housing service of the University of Twente.

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I have a Dutch passport but I live outside the European Economic Region. How can I find accommodation?

You can register on Roomspot to find accommodation that is most suitable to you.

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What are my chances of finding accommodation mediated by the University of Twente?

The University of Twente works with the online housing portal Roomspot. You can register on Roomspot to find accommodation that is most suitable to you. The distribution of rooms through Roomspot is established on a 'first come, first serve' basis. 

Note: accommodation for students of University College Twente is guaranteed for the first two years of the programme. 

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When should I apply for accommodation?

We recommend you to apply for accommodation as soon as possible.

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I have studied at the University of Twente before and now I return to continue my study. What service can I expect from the university's housing officers?

We advise you to take a look at our overview of housing partners in the region, and make an account at Roomspot.nl. If you are a returning student with residence permit and/or entry visa requirement and you have been served by our housing officers the first time you came to the University of Twente, and/or when you are no longer a first-year student, you are not eligible for receiving additional housing offers again.

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Where can I pick up my keys?

You will find information about where you can pick up your key in your booking confirmation. Please note: make sure you also meet the payment criteria for housing mentioned in your booking (on-campus accommodation only).

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Can I cancel my booking before arriving?

The cancellation policy for your booking may differ per rental agency. Please contact your rental agency for more information regarding their cancellation policy.

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What is the maximum duration of my rental contract?

The University of Twente mediates for accommodation with a maximum rent period of one year (12 months). After this year, you are expected to move out of your rented accommodation. It is not possible to renew or extend your rental contract after this year.  

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Can I terminate the contract before the end of the rent period?

The terms and conditions with regards to ending your contract is dependent on your rental contract. Please contact your rental agency for more information regarding their termination policy. You can terminate your contract per each 15th or last day of the month, with one month notice. Example: if you wish to terminate your contract per 15th of July, you should notify your rental agency the latest on 15th of June. Please fill in the termination form for either Stadsweide and ITC or De Veste.

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Are pets allowed?

ITC and Stadweide don't allow you to keep any pets in your accommodation. De Veste does allow pets in on-campus accommodations.

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