Frequently asked questions
Does the University of Twente offer on-campus accommodation?
Yes, the University of Twente mediates for off- and on-campus accommodation for international UT students, staff members and guests, on behalf of three local housing providers: De Veste, Stadsweide, and the ITC International Hotel.
Please note: The University of Twente merely offers a mediation service. If you accept an offer for accommodation, you will sign a rental agreement with one of the local housing providers and will be subject to their rules and regulations.
What is co-optation (room application)?
Through Roomspot you have the option of co-optation (room application). This is one of the alternative accommodation options. With room application, students live together and share communal areas such as the living room, kitchen and bathroom/shower. Many flats eat and cook together, play games in the evenings, go clubbing or do other things as a group. In short: they spend a lot, maybe even the major part of their free time together. A good fit is thus important and therefore students select their own flat mates. The selection procedure, known as room application (Dutch: coöptatie), aims to ensure a good fit. This process is not organized by the UT, but by the flat inhabitants themselves. In most cases, flats will invite you (or even a couple of students interested in a room at once) for a meeting in order to get to know you. After that, they decide as a group who they would like to offer the room to and will let you know whether you can move in or not. Don’t be afraid to reject the room yourself if you cannot picture yourself living in a particular flat and don’t feel down if a flat rejects you. Most students visit several flats before they find what they are looking for. If it’s not possible for you to visit the flat beforehand, ask the flat for a meeting via VoIP/Skype/videochat. More information is available at https://su.utwente.nl/en/rooms/
Can I apply for a room in the ITC International Hotel?
The rooms in the ITC International Hotel are only available to students who need a visa with and without a scholarship and PhD researchers who need a visa with a scholarship, available through Roomspot.
How does the University of Twente define 'guest' for its housing offers?
The University of Twente defines a guest as a person who is invited by the UT, and not by a staff member or student on an individual basis.
How do I get access to the “Special Offer UT” (furnished accommodations) in Roomspot?
As soon as the UT has processed your tuition fee*, visa payment and bank statement you will receive an e-mail entitled “Special offer available in Roomspot”. After receiving this e-mail you can sign up for Roomspot and will automatically see the button “Special Offer UT”, where you will find furnished accommodation.
Please note: the furnished accommodations are only available for first year non-EER students, staff members, and PhD researchers who require an entry visa and/or residence permit (arranged through the University of Twente).
* Are you an exchange student? If so, you do not have to pay any tuition fees to the University of Twente, as you are already paying tuition fees at your own university.
How often can I reject an accommodation?
Unfortunately, if you reject three offers made to you, your Roomspot account will be automatically blocked. You will then have to create a new Roomspot account and will no longer have access to the furnished “Special Offer UT” accommodations. You will, however, still have access to the unfurnished accommodations. Please take this into consideration when rejecting offers.
I’m a PhD student – how can I find accommodation?
The rooms in the ITC international hotel are available for PhD researchers with both a visa (arranged through the UT) and a scholarship.
We advise PhD students without a visa and/or scholarship, to sign up for Roomspot.
How often can I use the UT Housing Service for furnished accommodation?
You can only make use of the UT Housing Service once: if you have already rented furnished accommodation through the Housing Service of the UT, you are not eligible for a second term, as these accommodations are for first-year students only.
I have a Dutch/EU passport but I live outside the European Economic Region. How can I find accommodation?
You can register on Roomspot to find accommodation that is most suitable to you. Please inform UT Housing of this situation, so they can give you access to the special offer UT for furnished housing.
What are my chances of finding accommodation mediated by the University of Twente?
The University of Twente works with the online housing portal Roomspot. You can register on Roomspot to find accommodation that is most suitable to you. The distribution of rooms through Roomspot is established on a 'first come, first serve' basis.
Note: accommodation for students of University College Twente is guaranteed for the first two years of the programme.
For questions please contact firstname.lastname@example.org
When should I apply for accommodation?
We recommend you to apply for accommodation as soon as possible.
I have studied at the University of Twente before and now I return to continue my study. What service can I expect from the university's housing officers?
We advise you to take a look at our overview of housing partners in the region, and make an account at Roomspot If you are a returning student with residence permit and/or entry visa requirement and you have been served by our housing officers the first time you came to the University of Twente, and/or when you are no longer a first-year student, you are not eligible for receiving additional housing offers again.
Where can I pick up my keys?
You will find information about where you can pick up your key in your booking confirmation. Please note: make sure you also meet the payment criteria for housing mentioned in your booking (on-campus accommodation only).
Can I cancel my booking before arriving?
The cancellation policy for your booking may differ per rental agency. Please contact your rental agency for more information regarding their cancellation policy.
What is the maximum duration of my rental contract?
The University of Twente mediates for accommodation with a maximum rent period of one year (12 months). After this year, you are expected to move out of your rented accommodation. It is not possible to renew or extend your rental contract after this year.
Can I terminate the contract before the end of the rent period?
The terms and conditions with regards to ending your contract is dependent on your rental contract. Please contact your rental agency for more information regarding their termination policy. You can terminate your contract per each 15th or last day of the month, with one month notice. Example: if you wish to terminate your contract per 15th of July, you should notify your rental agency the latest on 15th of June. Please fill in the termination form for either Stadsweide and ITC or De Veste.
Are pets allowed?
ITC and Stadweide don't allow you to keep any pets in your accommodation. De Veste does allow pets in on-campus accommodations.