Student Affairs Coaching & Counselling

Student life comes with its challenges. Whether you are facing challenges concerning finances, health or your studies, explore the available support and seek guidance.

Our support structure is designed to assist you on various fronts. From study advisors to financial aid counsellors, a network of professionals is ready to help.

Find your support

Your first contact in the educational programme is your study adviser. You can turn to the study adviser with questions about your study, study plan and study progress. Some educational programmes also have tutors or mentors for tutoring. A meeting about non-educational related problems is also possible. For instance, about motivation, doubts and study delays due to personal circumstances.

Who is my study adviser?
Check out the overview

Do you have questions about where to turn to for help or support? Below you will find a guide to student well-being support.

Support from professionals

At UT, we have teams with professionals ready to support you.

  • PhD/EngD counsellors

    Our PhD/EngD counsellors are trained professionals with expertise in coaching, career advice, and providing confidential guidance. Our PhD/EngD counselling service is available to all PhDs and EngDs at UT, including external PhDs and those with scholarships. All appointments are entirely free of charge. PhD/EngD counsellors can assist you with a wide range of topics, including:

    • Boosting productivity
    • Finding and maintaining motivation
    • Addressing cultural differences
    • Balancing personal life with the demands of your workload
    • Enhancing self-confidence
    • Offering advice on workplace communication and relationships, including interactions with your supervisor
    • Defining and achieving career objectives

    Our services are entirely independent of your faculty, TGS, or HR department. It is important to note that our PhD/EngD counsellors do not replace the existing support resources available at the University of Twente. Instead, we work in collaboration with other services such as the Twente Graduate School, HR, HR Development, Occupational Health Services, Confidential AdvisorsOmbuds Officer, and General Practitioners. If necessary, we can refer you to these resources for specialised assistance. Additionally, we maintain a partnership with the PhD Network of the University of Twente (P-NUT) and can connect you with student psychologists at SACC for psychological well-being support.

    Contact

    You can find our PhD/EngD Counsellors at Student Affairs Coaching and Counselling (SACC), located on the UT Campus in the Vrijhof Building, floor 3, room 311 (red desk). Schedule an appointment by phone at +31 53 489 2035 or via email at sacc@utwente.nl.

OTHER SUPPORT OPTIONS

  • ADHD consultation hours

    If you are a UT student living with ADHD or have questions about it, we are here to lend a helping hand.

    What We Can Help You With

    • Creating and maintaining a structured daily routine that suits your needs.
    • Overcoming distractions and regaining focus effectively.
    • Developing strategies to tackle challenges before they become overwhelming obstacles in your mind.

    If you don't have ADHD but are curious or have questions, you're also welcome to join our consultation hour.

    Together with you, we work on a set of concretely formulated goals:

    • Emotional self-management and handling your ADHD.
    • Greater success in your academic journey.
    • Learning to adapt your behaviour independently.
    • Finding balance in a world of overstimulation and understimulation.
    • Identifying your unique strengths.
    • Boosting productivity with practical "life hacks."
    • Setting your own standards and not always conforming to social expectations.

    Practical information

    • Starting from January.
    • Thursday mornings during even weeks, from 8:30 AM to 12:30 PM.
    • Appointments can be scheduled through the secretariat Student Affairs Coaching & Counselling (SACC).
    • The consultation hour takes place at the department of Student Affairs Coaching & Counselling (SACC), building Vrijhof, floor 3, room 311.

    Partners

    The ADHD consultation hour on campus is a collaboration between Student Affairs Coaching & Counselling (UT) and De Doortrapper (external counsellor/coach for people with some form of ADHD; link to the Dutch website).

  • Autism consultation hours

    The Autism consultation hour is for UT students living with a form of autism who could use a helping hand with planning and structuring their studies, daily activities in general or social contact. If you do not have autism yourself but have questions about autism, you are also more than welcome to join the consultation hour.

    What to expect

    A counsellor from JADOS will always be present at the consultation hour to help you:

    • Get a grip on your courses, exams, deadlines, etc.
    • Plan your studies.
    • Structure your coursework.
    • Identify who you could ask for help and what your options are.
    • Communicate with fellow students.
    • With a possible referral.

    Practical information

    The consultation hours take place on Thursday from 9.00 until 14.00 hrs, in odd weeks. You can only join after you have made an appointment. The consultation hours take place at the department of Student Affairs Coaching & Counselling (SACC), building Vrijhof, floor 3, room 311.

    You can make an appointment via the secretariat Student Affairs Coaching& Counselling (SACC). A meeting online as well as on-campus is possible.

    Partners

    The consultation hour is a collaboration between Student Affairs Coaching & Counselling (UT)JADOS(NL) Enschede Local Support Teams.

  • Social safety

    Social safety is fundamental for everyone working at, studying at, or visiting UT. Respect, integrity, honesty, and consideration for others are expected on our campus and within our organisation. Together we must ensure our university continues to be a safe place. Being confronted with an unsafe situation or inappropriate behavior can have a huge impact. If you feel unsafe, or mistreated or if you have witnessed an unsafe situation, please inform people around you and try to talk about it. Various support professionals are here to help you whenever you need it, no matter what. Our skilled and committed professionals are always there for you to listen, talk things through, and act. Decisively, respectfully, and with an open mind.

    Find more information on the webpage Social Safety at UT.

    Are you in need of immediate help?
    Call (053 489) 2222
    A security officer will answer your call. They are trained to listen, act and support you immediately, whatever your situation.

Support from students

If you prefer to talk to a fellow student, we have the Confidential Contact Persons (CCP) to support you.

Courses and workshops

But, we can also help you in other ways! We also offer courses (free of charge) that can support or help you in your specific situation. 

Regulations

Benefit from clear guidelines, like the binding study recommendation, to stay on course. Navigate the modern migration law and explore financial support resources when you face (unexpected) personal challenges.

Mental health

Everyone may struggle with challenges in their life from time to time, affecting one’s well-being or (mental) health. On our Student Well-being Canvas Platform you can find practical tips and advice about how to cope with these feelings in a healthy way.

WHAT DOES WELL-BEING MEAN TO YOU?

For everyone, a sense of well-being means something different. Watch the video and see how your fellow students think about well-being and healthy student life. They share their thoughts and bring up helpful tips.

Urgent issues

If you are struggling with an urgent issue and you feel like you can not wait for an appointment, these are your options:

Contact these authorities for help: