If you are interested in buying a LAPTOP via UT, there are a few things you have to keep in mind.
More information and order links for the new 2025-2026 models will be available soon!
The delivery of the laptops is done via our supplier Computacenter. Keep in mind that delivery will take several weeks. So order in time!
How does it work?
From exploring to ordering and delivery. Have a look a the steps you need to take:
- Ordering a laptop, how does it work?
- Explore the offer
Around the summer months, our laptop supplier announces which laptop you can choose from. As soon as the selection is known, you will find it on the page below.
- Order a laptop
Payment options
You can pay for your new laptop and possible options and accessories via an iDeal payment or a credit card.Interest-free loan
You can also pay by taking out an interest-free loan. To be eligible for a loan, you need to meet a number of conditions en fill out some documents.If you wish to pay by loan, you should choose the option: bank transfer during the ordering process. The order confirmation that you receive automatically after placing the order can be used to apply for an interest-free loan.
Order in time
When the offer of laptop is known, we recommend you to order as soon as possible as our supplier needs a few weeks to deliver. The sooner you order, the sooner you can expect to receive your laptop.Resell
By buying a laptop from the laptop project, you agree to: not to resell the device you have purchased. - Wait for delivery
You have ordered and paid for your laptop and now the waiting begins. Computacenter, our supplier, does its best to deliver the device as soon as possible. Keep in mind that delivery will take several weeks.
Do you have any questions about the delivery time of your laptop? Then get in touch with Computacenter:
They are reachable monday till friday from 08:30 till 17.00 on +31 88 435 8233.
- Delivery of laptop
Your laptop will be delivered (Mon-Fri) to the address you have provided during the ordering process. Computacenter, our supplier, will keep you informed of the delivery date by e-mail via a Track & Trace code.
A surcharge applies to delivery in the Benelux countries and Germany. Transportation will cost € 2.50 incl VAT. For Spain, this will be €35.00 incl VAT.
Download software
Once you received your laptop, you can install the software you need using this link.
Why order a LAPTOP via UT?
Ordering a laptop via UT gives you many benefits like the excellent support of the Laptop project (Servicedesk ICT). For example, when your device encounters problems, you can obtain a working model within one hour.
- Low price and high quality
To keep competition sharp and prices low, every year we ask all A-brand manufacturers to present their offers. This offer is exclusively for UT students (direct resale is not permitted).
The quality of a laptop is very important. Robustness and durability are important characterises we value. Laptops are often tested according to military requirements.
- Performance and software
The laptops offered are tested by the Laptop project (Service Desk ICT) with a focus on calculation capacity, graphics performance, memory and storage, as well as the total performance. The offered laptops are equiped with the latest wireless technology that will suit the campus network requirements.
The offered devices are equiped with the latest wireless technology that will suit the campus network requirements. Of course it must contain enough memory, storage etc.
Sofware
You can rely on the laptop to perform well with all the software (combinations) you need for your studies. It is able to run many software packages at the same time. Many of those software installations need their own specific licenses. The Laptop project (Service Desk ICT) puts a lot of effort into making “images” and installation software for the selected devices. Such an image or software package can be installed on the laptop in a short time, without personal data needing to be removed. This is also a very important reason for acquiring a laptop selected by UT.
Download software
As a UT student, you can download software (packages) via the Software Manager of the Service Desk ICT. Even if you have not purchased a laptop through UT, you can download software there.
Note: Microsoft Office 365 is not available through the Software Manager, you can download Microsoft Office 365 through the Office Portal using your UT email address. Questions? Visit the page with FAQ on Microsoft Office 365.
The software packages are made available specifically per education (based on your login credentials). Per package we provided information for which Operating System the package is suitable.
- One-hour service and clean installation
The Service Desk ICT (laptop project) is open on workday's from Monday till Friday, between 08.30 - 17.00 hours and is located in the Citadel building. Students who encounter problems with their devices are welcome here and we will take a look at the problem (Bring Your Own Device) and hopefully come up with a suitable solution.
If your device has a hardware related issue and it is not bought through our laptop project, we can still give you a good recommendation on which steps to take to get the problem solved. However if your laptop is bought through our laptop project and is still under warranty that is encountering a hardware-related problem, than you are entitled to make use of our one-hour service.
One-hour services
Students who bought a device through our laptop project and encounter (hardware) problems can obtain a spare model within one hour.
This one-hour service only applies to devices that are still under warranty. We cannot take all cases because there are exceptions. If your device, that you bought through our project, has fall or liquid damage and you also bought the insurance during the order process, we can take in your device and supply you with an identical spare laptop. In this case, we will make sure your device will be properly repaired.
If you did not buy this insurance, we cannot take in your device because of the costs that are involved in the repair. In that case you need to file a repair request at the manufacturer and then you are responsible for taking care of the repair yourself. Unfortunately, in such situations, we cannot provide you with an identical spare laptop.
Clean installation
You can also get a new, clean installation by the Service Desk ICT (laptop project) if you bought a device through the UT laptop project. Such an installation will take about five minutes. If you want to use this service, make sure you have made a backup because the disk will be erased entirely.
- Three-year warranty
You benefit from a three-year manufacturer's warranty. It covers defects that are not caused by external circumstances. During the ordering process, you can choose to take out insurance from the manufacturer to cover damage caused by falls and liquids.
If your problem is not covered by the three-year warranty or your insurance, you will have to pay the repair costs yourself. The Laptop project is always willing to investigate your issue and help to solve it.
Should you choose to stop studying at the University of Twente, you will not lose your warranty and possible insurance as these will be handled by the manufacturer. However, the one-hour service of the Laptop project (Service Desk ICT) will be discontinued.
Do I need a LAPTOP for my studies?
For every student at the University of Twente, a laptop is nowadays almost indispensable. You will need your laptop for communication with others, collecting information, making calculations and drawings, performing simulations and even taking exams. Students of all UT programmes use their own laptops for their education and rely on the services of the Laptop project (Service Desk ICT). UT students, therefore, are expected to have a laptop suitable for our learning environments.