1)   General questions

I'm studying outside the Netherlands and I have a question regarding your exchange programme.

Your main source of practical information (application procedure, language requirements, deadlines, academic year, block and semester dates, etc.) is the general UT website for Exchange students

Your main source of content information is the 'Faculty of Engineering Technology (ET)' website for exchange students, including this FAQ.

An additional source of content information is the Faculty Exchange Coordinator. The email-address to use is 'Exchange-ET@utwente.nl', rather than her personal address.

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Who is my contact person in the Faculty of Engineering?

Actually, you have two contact persons:
- your exchange coordinator is dr.ir. Dorien van de Belt. She prefers to receive emails on the following address: Exchange-ET@utwente.nl, rather than her personal address. After you have arrived here, it is quicker to get an answer to any question you might have by going to one of the open hours rather than sending an email.
- Elke Vinke-Dinius is our International Student Support Officer with a focus on the Exchange Students. She can be reached via the same email-address Exchange-ET@utwente.nl.

Different names for the same functionary are: 'Faculty exchange coordinator', 'Departmental Exchange Coordinator', 'Departmental Erasmus Coordinator', etc. So if you need a signature from someone with this kind of function, please go to the exchange coordinator dr.ir. Dorien van de Belt.

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Do you have a downloadable overview of these pages?

Yes; please click here for a brief summary of the underlying pages. Do note that this document does certainly not contain all the specific information as you can find on the webpages, but it might help you in your selection of courses.

In addition, you can now view and download the complete "UT Student Exchange" borchure on issuu!

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2)   Language

Your university is located in the Netherlands. Are all courses taught in Dutch or English?

The majority of courses are now taught in English. The interdisciplinary course packages the UT is offering (so-called HTHT minors) and the ET exchange packages in civil engineering, industrial design and mechanical engineering are all taught in English, as well as virtually all MSc courses. If you look up a course in our Course catalogue, you can always find the language of instruction for this particular course. Unfortunately sometimes the information in the course catalogue is not up-to-date, so in case of doubt send an email to Exchange-ET@utwente.nl.

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3)   Choosing, checking & changing courses

I am a student in Mechanical Engineering (or a related discipline) at one of the following universities:  Kaunas University of Technology / Linköping University / Tec de Monterrey / University of Aveiro / University of Stavanger. I heard that my university and the University of Twente are participating in the "ECIU ME Minor Programme". Does this limit my choice of courses?

It probably does, but you should check with your home university if you are participating in this ME Minor programme for Mechanical Engineering or not. Within this minor programme, the partners have agreed to offer each other's students specific course packages, which can be found on the ME Minor website (you might have to scroll down on that page!). 

If you are participating outside this minor programme, then you have the same choice as students from the rest of our partners (who do not participate in this specific minor programme).

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I'm looking for a specific course as a replacement for a course I would be doing at home. Can you help me find a replacement?

Please use our Course catalogue to search for courses. You can use keywords to find courses with a particular content; tick the box "Also search in description". Once you've found something which might be good as a replacement course, check with your home university if they would accept that course with that particular content indeed as a replacement course.

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I am applying for an exchange semester in your faculty, selected some courses but now I would like to or need to change some of those courses. How can I do so?

BEFORE ACCEPTANCE: as long as your course list is not approved in the application software Mobility-Online, you should be able to change the courses you have selected.
AFTER COURSE ACCEPTANCE: after you course list has been approved by the UT Exchange Coordinator, you cannot change them anymore in Mobility-Online, untill you have arrived here on campus. 
AFTER ARRIVAL AT THE UT: Once you are here, you will be able to check and optionally change your approved course list. During the introduction week/days ('Kick-In') you will meet the Exchange Coordinator, to learn more about how to check and to change your course list. Note that currently you can export the 'Learning Agreement - During mobility' only once, which means that you can only change your course list once.  We recommend waiting with the official changes till you are sure that no changes will be required. We are working on it to make multiple changes possible.

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I'm trying to find out when the lectures are planned of (some of) my chosen course(s), but I can't find anything in your schedule.

On this website about Planning & Timetables you can find information when a particular timetable is published (go to the FAQ and look for the question "When will timetables become available?"). In general this happens four weeks before the block starts, so it is certainly possible that the course you're looking for, is simply not published yet.
In other words: during the introduction days (right before the semester starts) you cannot check the schedules of the second half of the semester!

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I've started with my lectures here at the UT, but I'd like to (de)register from one of more courses. How do I do this?

Registration for a BSc module or an MSc course is done through Osiris, up till one day before the start of the module or course resp.. If you want to register áfter the start of the module or course, you have to send an email to the Programme Administration (= BOZ). Go to www.utwente.nl/en/ces/sal/contact/ and find the contact address of your educational programme. Make sure that befóre you ask to be registered, you have the approval of the Exchange Coordinator!

De-registration for a BSc module or an MSc course is also done through Osiris. If Osiris doesn't offer this option anymore (after one or two weeks), you have to send an email to the Programme Administration (= BOZ). Go to www.utwente.nl/en/ces/sal/contact/ and find the contact address of your educational programme. Make sure that you inform the Exchange Coordinator of your de-registration!

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4)   DOcuments / signatures

AT THE BEGINNING: I've just started my exchange time and now need a/some signature(s) on some document(s) ('proof of arrival', 'proof of attendance', 'learning agreement', etc.). How can I get those?

Go to one of the open hours and have your document(s) signed and stamped. 

Before you ask for a signature, make sure that you have filled in as much as possibleThe name and email-address of your faculty/UT contact person can be found by following this link: Exchange coordinator. Some "Learning agreements" might also ask for a signature of the Institutional (Erasmus) Coordinator. For the UT this is dr. Inge Broekman. The Erasmus-code of the University of Twente is "NL ENSCHED01".

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TOWARDS THE END: I'm almost finishing my time at the University of Twente, and I need a/some signature(s) on some document(s). How can I get those?

Go to one of the open hours and have your document(s) signed and stamped. 

Before you ask for a signature on a Learning Agreement or other document, make sure that you have filled in as much as possible. The name and email-address of your UT contact person can be found by following this link: Exchange coordinator. The Erasmus-code of the University of Twente is "NL ENSCHED01".

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TOWARDS THE END: I need a Transcript of Records of the courses I've done here at the UT. Where can I get this?

We will send a Transcript of Records (ToR) in the 5th week áfter the semester is finished. Note the following:
- All modules and courses for which you have done any type of exam will appear in the ToR, whether the result was succesfull or not.
- Each part of a BSc module for which you did an exam will appear in the ToR, including the equivalent ECTS credits for that part. So even if you did not succesfully complete the whole module, you will still receive the credits of the parts you did succesfully finish. (Note that this is different for regular BSc students, who have to comply with the exam regulations of their bachelor's programme.)
- In general MSc courses do not contain any seperate parts similar to BSc modules; they will only show one (1) mark.

Since lecturers need some time to mark exams, you should check about 3 weeks after the end of the semester if all your marks are registered. If not, please contact the concerned lecturer and explain your situation. If after 4 weeks you are still missing certains marks, please send an email to Exchange-ET@utwente.nl. If we don't hear otherwise, your ToR will be send containing the marks rgistered in Osiris at the end of the 5th week after the semester has ended. 

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5)   INTRODUCTION / KICK-IN

What is this 'Kick-in'? Who should I contact if I have any questions?

The Kick-In is the name for the introduction days befóre the semester actually starts (the start and end dates of the semesters/blocks can be found in the UT Academic Calendar). You wil receive information regarding this, including a contact address. However, you can always check the 'Kick-in' website. During the Kick-in you will be introduced to the university in general, and to the programme in particular. For the introduction on programme level you will also receive more information by email.

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When does the Kick-In takes place?

The introduction days in August start in general almost two weeks before the semester start, and there is a registration fee involved (see the 'Kick-in' website).
For master students and exchange students (both BSc ànd MSc) the introduction starts one week before the semester starts, and also involves a registration fee (again, see 'Kick-in' website). However, whether you want to attend the social parts of the KickIn is up to you (as well as paying the registration fee). As an exchange student you are expected to attend the faculty introduction, for which no registration fee is required.

The introduction days in February are a lot more compact and shorter. Please consult the 'Kick-in' website for more infomation.

The start and end dates of the semesters/blocks can be found in the UT Academic Calendar.

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What is the programme and do I have to be there?

All social activities (getting to know your fellow students, the cities of Enschede and Hengelo and the UT): see the 'Kick-in' website. For this part a registration fee is required, and it is up to you to participate. It is recommended, but not obligatory. Especially the following two days are important for you:

Monday (7 days before the semester start): for Exchange students this is the day to organise all kinds of practical matters ('Facility market'; ICT stuff, accommodation, bike, city registration, ...). If you can't attend this day, it will just cost more time to get everything organised, especially for you but also for the people from Student Services who are supporting you.

Tuesday (6 days before the semester starts): faculty introduction day. To learn more about the educational programmes of our faculty, the style of teaching, the choices you have as an exchange student, etc., it is essential to be here this day. You will check your course list (schedules!) and discuss with the Exchange Coordinator possible changes. Realise that after the following weekend the lectures will start, so you have to know what courses you will be registered for at the first day of the semester!!
Remember to bring your laptop today! You will need it when you check your course list.

For August/September 2019 please find the programme here.

You will received a paper copy of the 'Introduction check list' with your name on it. If you want to have a digital copy, please download it here.

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6)   Accommodation

I have a question regarding my accommodation. Who should I contact?

All questions regarding practical matters such as accommodation should be answered on the UT website for International Students. For questions not answered on that website, they offer a contact form.

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7)   VISA

I have a question regarding my visa application. Who should I contact?

All questions regarding practical matters such as a visa application should be answered on the UT website for International Students. For questions not answered on that website, they offer a contact form.

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8)   Other practical matters

I have a question regarding some other practical matter. Who should I contact?

All questions regarding practical matters should be answered on the UT website for International Students. For questions not answered on that website, they offer a contact form.

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Where can I find more information on the software which is used in the class room?

Please see www.utwente.nl/en/educational-systems/new_students/

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9)   Other stuff

I need to go to ..., but what and where is it?

- map of the campus

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