Contact

Questions about a study programme of your interest? Are you already a student at the University of Twente? Whatever your question is, we will be happy to help you.

Drop your question (contact form)

Phone

Questions about studying at the University of Twente?

Do you have any questions regarding a study programme at the University of Twente that you might be interested in? Call, mail or just send a chat message. The Study Information Centre, a team of enthusiastic students, is awaiting your questions. Call +31 (0)53 489 54 89. We are available on weekdays from 09.00 - 17.00 (Amsterdam timezone).

Due to the measures surrounding the coronavirus, it's not possible to send us a Whatsapp message at the moment. Please send an email or chat with us via the webpage.

Holidays and other closing days of the Study Information Centre:

2 April - 5 April 2021	Easter weekend	Closed
27 April 2021	King's Day	Closed
5 May 2021	Liberation Day	Closed
13 - 14 May 2021	Ascension weekend	Closed
24 May 2021	Whit Monday	Closed
20 December 2021 - 4 Jan 2022	Christmas Holidays	Closed

Questions about registration, admission, visa or Studielink?
Have you made your study choice and are you busy arranging all kinds of things to study at UT, call Student Services: Phone: +31 (0)53 489 21 24. We are available on working days from 10.00 - 16.00 (Amsterdam time zone).
For holidays and other closing days of Student Services, please see the table below at 'opening hours'.

student services desk Vrijhof building

Please note:

COVID-19 update 22-02-2021: due to the current lock-down we will remain (partially) open for appointments, on Tuesdays and Thursdays. On these days it is possible to schedule an appointment. The planner will be updated on a weekly basis.

Student Services will, of course, remain available every weekday by phone and email.

Website chat

The chat is only available if you accept cookies and is located on most of our (prospective student) websites. You can chat during our opening hours and if the chat is offline during opening hours, we don't have a free agent available. Please try to chat at a later moment or use the form below.

Guided chat tool for prospective master's students
You can try our useful guided chat tool 24/7 to answer your questions about master programme's, starting dates, tuition fees, scholarships, deadlines, visa & residence permit.

Fairs and events for prospective students

Is the University of Twente visiting your country?
Meet our representatives at education fairs abroad. Perhaps, the University of Twente is visiting your country to introduce students with our educational programmes.
Visit the University of Twente on campus
If you are considering studying at University of Twente and have a possibility to visit the Netherlands, we advise you to visit our campus for the following study orientation activities:
- International Bachelor's Open Day (twice a year)
- International Master’s Open Day (twice a year)
- Student for a Day (with appointment only)

Finding UT employees / departments

You can find employees using people.utwente.nl. For general contact information see the pages about faculties, research departments within the faculties or support departments (communications, IT, financial, HR, etc).

Visiting address

Universiteit Twente - building Vrijhof, room 239B
Drienerlolaan 5
7522 NB Enschede (The Netherlands)

HOLIDAYS AND OTHER CLOSING DAYS

2 April 2021	Good Friday	Closed
5 April 2021	Easter	Closed
27 April 2021	Kingsday	Closed
5 May 2021	Liberation Day	Closed
13 & 14 May 2021	Ascension Day	Closed
24 May 2021	Pentecost	Closed
27 t/m 31 December 2021	Christmas Holiday	Closed

Post address

University of Twente - Vrijhof building
Student Services Contact Centre, room 238B
Drienerlolaan 5
7522 NB Enschede
The Netherlands

Social media

Official UT channels:

The following Facebook channels might be interesting to join or have a look at:

Facebook country pages in your own language for students with Brazilian, Bulgarian, Chinese, German, Greek, Indian, Indonesian, Mexican or Romanian nationality.
Instagram page for students from Germany.
Facebook International Students Community (group)
Facebook UTwente Marketplace (group)
Weibo community page for Chinese students (from within China),
We chat account for Chinese students

QR code for WeChat

Campus security & emergencies

Campus security

The campus security is located in the Spiegel building next to the main entrance of UT. For emergencies call phone (+31 53 489) 2222

+31 54 489 2134

campussecurity@utwente.nl

FAQ (frequently asked questions)

Could you not find the answer to your question on our website? Did you look at our FAQ? Here almost all questions will be answered:

GUIDED CHAT TOOL (ONLY FOR PROSPECTIVE MASTER'S STUDENTS)

You can also try our guided chat tool to answer your questions about master's programmes starting dates, tuition fees, scholarships, deadlines, visa & residence permit. Give it a try :)

Start guided chat

Contact form

University of Twente is only allowed to give personal information about a student to third parties based on General Data Protection Regulation (GDPR). This is to protect the privacy of the student.

First name

Last name

Nationality

Email address

Student number (if known)

Subject

Interested in programme (optional)

Expected starting year study

Your question

Yes, keep me informed with useful news on degree programmes and educational events via email.

* indicates a required field

Thank you for your interest in the University of Twente. Your enquiry is important to us and we aim to reply to your email within one week. If you have a more detailed question it may take longer for us to respond. Kind regards, University of Twente.

See Exchange

Contact information for prospective students