We are a scientific research center and can help you realize a digitally inclusive municipality, organization or society. We do this by identifying and explaining the underlying mechanisms, by mapping the benefits and risks of technology, by investigating which groups are at risk of being left behind, and by formulating and implementing policy measures and interventions.
Based on a solid scientific foundation, we help you answer questions such as: What is the status of digital inclusion among our residents or employees? Who faces the most challenges? What are the most important needs for support? What should be considered when organizing digital inclusion interventions, and which guidelines can be developed in collaboration with vulnerable groups?
With over 25 years of national and international research experience in digital inclusion, a strong team led by leading international top-ranking researchers in digital inequality, and a foundation at the University of Twente, we are the ideal partner to help you address these and many other questions. We employ a range of research methods, including surveys, interviews, focus groups, and task-based performance assessments, as well as digital techniques enabled by the University of Twente’s technical environment. These include eye tracking, virtual reality, digital diaries, serious gaming, and network analysis. We also apply participatory research methods, such as co-creation. Curious about how we can support you? Please contact us.
Our areas of expertise:
