IT and asset management

Revealing the project and asset management divide: Why infrastructure agencies struggle with IT transformation

Duration: October 2019 - June 2024

Keywords: information technology (IT), infrastructure projects, asset management, project-based organizations

Partners: Rijkswaterstaat infrastructure agency

Amid aging infrastructures, rapid urbanization, and the impacts of climate change, infrastructure agencies are under pressure to modernize their asset information management to enhance the future provision of infrastructure services. However, transforming the current information technology (IT) landscape presents significant challenges. Drawing from three comprehensive, practice-oriented case studies, this PhD dissertation illuminates what these challenges are and why they arise. It reveals the divide between organizing work in infrastructure projects, on the one hand, and executing asset management, on the other hand. Ultimately, findings from this dissertation can guide infrastructure agencies in designing strategies that fully consider the complexities and magnitude of transforming from project-based organizations to data-driven asset managers.

Publications

Toekomstbestendige infra: Hoe overbruggen we de kloof tussen infraprojecten en assetmanagement? (2024)[Book/Report › Book]. University of Twente. Sloot, R. N. F.https://doi.org/10.3990/1.9789036564014

Lost in interpretation: Making sense of equivocalities and tensions in approaches to interoperability (2024)Journal of information technology (E-pub ahead of print/First online). Sloot, R. N. F., Voordijk, H. & Volker, L.https://doi.org/10.1177/02683962241295785

Revealing the project and asset management divide: Why infrastructure agencies struggle with IT transformation (2024)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Sloot, R. N. F.https://doi.org/10.3990/1.9789036560573

Change in a project-based organization: The mutual shaping of institutional logics and change programs (2024)International journal of project management, 42(3). Article 102589. Sloot, R. N. F., Troje, D., Voordijk, H. & Volker, L.https://doi.org/10.1016/j.ijproman.2024.102589

Constructing common ground: Sensemaking & sensegiving in public tenders (2024)[Contribution to conference › Paper] 40th Annual ARCOM Conference 2024: Looking back to move forwardSloot, R. N. F., Volker, L. & Voordijk, H.

Onderzoeksrapport: A27 Everdingen-Hooipolder: Toegevoegde waarde van areaalinformatie in de aanbesteding (2023)[Book/Report › Report]. Sloot, R. N. F.

Technology Adoption in Public Client Organisations: Institutional Perspectives From Sweden and The Netherlands (2023)[Contribution to conference › Paper] 39th Annual ARCOM Conference 2023. Troje, D. & Sloot, R. N. F.

Making Sense of Tensions and Equivocalities in Digital Transformation (2023)[Contribution to conference › Paper] 83rd Academy of Management Annual Meeting 2023, AOM 2023Sloot, R. N. F., Voordijk, H. & Volker, L.https://doi.org/10.5465/AMPROC.2023.10389abstract

Conflicting dominant logics in the digital transformation of a public, project-oriented organisation (2023)[Contribution to conference › Paper] European Academy of Management Conference, EURAM 2023Sloot, R. N. F., Voordijk, H. & Volker, L.

People involved