Dynamic Fleet Management for Autonomous Vehicles: Learning- and optimization-based strategies
Dr. Breno Alves Beirigo
Assistant Professor, IEBIS Department, University of Twente.
Current mobility services cannot compete on equal terms with self-owned mobility products concerning service quality. Due to supply and demand imbalances, ridesharing users invariably experience delays, price surges, and rejections. Traditional approaches often fail to respond to demand fluctuations adequately since service levels are, to some extent, bounded by fleet size. With the emergence of autonomous vehicles (AVs), however, the characteristics of mobility services change, and new opportunities to overcome the prevailing limitations arise. This research proposes a series of learning- and optimization-based strategies to help autonomous transportation providers meet the service quality expectations of diversified user bases. We show how autonomous mobility-on-demand (AMoD) systems can develop to revolutionize urban transportation, improving reliability, efficiency, and accessibility.
Breno Alves Beirigo is an assistant professor of Stochastic Operations Research within the department of Industrial Engineering and Business Information Systems at the University of Twente (Enschede). He holds a BSc degree (2014) and an MSc degree (2016) in Computer Science, both from the Federal University of Viçosa (Brazil) and did his PhD (2021) and later carried out Postdoc research at the Department of Maritime and Transport Technology, TU Delft. His research interests lie at the intersection of (autonomous) transportation, operations research, and machine learning.
The Servitization in Automotive: Exploring the Antecedents of Selling Mobility Services at a Large German Automotive Firm
Dr. Joschka Hüllmann
Assistant Professor, IEBIS Department, University of Twente.
Manufacturers are under pressure to servitize their business to remaincompetitive, facing increased consumer demands for service offerings.
Previous research on servitization focused on case studies, but few empirically testable propositions have been derived and validated. In particular, the mediating role of personnel training and competence has been neglected. This study assumes that a combination of organizational and individual antecedents, mediated by personnel training and competence, influence sales behaviours' effectiveness in customer interactions. Propositions about the effects on sales behaviours are derived from interviews with automotive industry practitioners. This study contributes theoretical insights into effective selling behaviours. It has implications for how incumbent organizations should set up their service business and how salespeople can reach a level of competency in service usage that yields effective behaviours for selling mobility services. Subsequent work aims to validate the propositions through a survey and structural equation modelling (CB-SEM).
Joschka is an assistant professor in the High-tech Business and Entrepreneurship department at the University of Twente. Previously, he worked as a PostDoc at the Universities in Osnabrück and Münster, where he also completed his PhD. He had research stays in Hamburg, Sydney, and Sao Paulo. Before his academic career, Joschka worked as a professional software developer for six years, programming control software for renewable energy plants and passenger information systems.