World Famous Tool 35: Impact on Organization

By Bas Bronsing, René ter Haar, Arne Schmidt

‘Impact on Organization’ is a tool/activity of the information strategy method, the ‘four cycle’ method, developed by H. Salmela and T. Spil .

This tool can be applied in the forth cycle, the ‘Authorizing actions’ cycle that consists of:


Identifying organizational implications


Defining Criteria for decision making


Authorizing final decision

The organizational impact of implementing IS projects will be described by a framework of the guiding questions: What, Why, When, Who, Where and How.




What (is Impact on Organization)

‘Lists organizational implications/consequences (both positive and negative) for each proposed project, as seen by users and specialists.’

The organizational impact analysis can be put into use to evaluate proposed projects as well as existing projects.

Why (is Impact on Organization useful)

Assure an efficient (regarding time, money and people) accomplishment of the IS/IT project and bring up new insights for further possible use of IT in the organization.


Create a Gantt chart


Carry out a feasibility study


Discuss with stakeholders


Create a Baseline Project Plan

When (should Impact on Organization be made)

In the first phase of the

Systems Development Life Cycle

Classify and rank the project in comparison with other projects by using the value chain analysis

and evaluate the project according to:


strategic alignment


potential benefits



Who (should do Impact on Organization)


Member of top management


Steering committee (members from several areas of the organization)


User department (departmental manager)


Development group (IS manager)

Arrange your stakeholders and assure that all brought forward points by every stakeholder are heard and used for making the decision.

Where (should Impact on Organization take place)

The impact on organization analysis can be accomplished on several places.

Let stakeholders decide on the place to assure that they feel the most motivated, creative and comfortable.

How (Impact on Organization should be made)


give a clear insight in the consequences of the project for the internal environment


give a clear insight in the consequences of the project for the external environment


structure the gathered information and assure that they are studied by all stakeholders participants of the analyses


convert information into a list of advantages and disadvantages with the help of creative sessions with the stakeholders

Take all the previous described tools and combine them with:


the Critical Success Factor analysis


the Balanced Scorecard analysis


the five competitive forces model