General

I have to do an internship, what do I have to do?

Start with reading the introduction to internship procedure, followed by registration in Mobility Online and continue with the registration in the CANVAS site for Internship. 

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I'll be doing my internship within the Netherlands. Do I still have to register in Mobility Online?

Yes, you have! Without registration in Mobility Online, and having followed the so-called workflow up untill the end, your mark will not be registered in Osiris.

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How longs does it take to have steps in the workflow done by the Back Office or Internship Office?

Most of you realise that there are indeed people in the Back Office, and not only software. Some of you, however, do not realise this. Note that while software might work 24/7, staff members do not. So it depends on how busy it is and what needs to be done in the back office in order to process a particular step. Sometimes a step can be dealt with within the hour, sometimes it takes two weeks. Especially in summer periods, when staff members are on holiday, it will take more time for steps to be processed.

If you have a particular question regarding one of the steps before the answering of the so-called 'Scholarship question', you can contact the Internship Officer by email (Internship-ME@utwente.nl). 

After you've answered this so-called 'Scholarship question', the steps are dealt with by the people in International Office / Scholarship Office. Any questions regarding those steps should be addressed to studyabroad@utwente.nl. 

In the 'after mobility phase' of your internship (once you're back home) the steps in your workflow are partly dealt with by the Internship Office and partly by the Scholarship Office.

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Should my internship be in the same discipline as my specialisation?

No, your internship should be in either Mechanical Engineering or in Sustainable Energy Technology (depending on your programme). If you've chosen e.g. applied mechanics as your specialisation, you can do an internship in thermal engineering. However, some graduation professors are more strict, so do discuss the topic with your graduation professor.

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PROCEDURE - 'BEFOREHAND'

I've registered in Mobility Online, but I don't have access to the CANVAS site. Did I do something wrong?

You can enroll in CANVAS via this link: https://canvas.utwente.nl/enroll/XCJAX3

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I have filled in the Proposal form, but it is still not 'Approved' in Mobility Online. Why not?

Have you followed the instruction according to the procedure described on CANVAS?
If the answer is 'yes', then:
Did you upload a signed proposal form in Mobility Online?
If the answer is 'yes', then:
Either the Internship Officer hasn't had the time to process the approval or it might be that you do not fulfill the academic requirement yet, as described on CANVAS. If you need to have your Proposal form approved, for instance because you need to continue with the Scholarship application, please contact the Internship Officer by email (Internship-ME@utwente.nl). 

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procedure - 'during'

My external supervisor tells me that my report has to be confidential. What should I do?

More information about confidentiality of reports can be found on www.utwente.nl/en/et/student-mobility/documents/

Note that in the assessment form which will be sent to your external supervisor a question is included regarding the confidentiality of the report. 

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Do I have to write a report?

Yes, please read the Internship Manual on the CANVAS site. 

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pRocedure - 'afterwards'

Do I have to send my report to someone?

Yes, you have to send it to the Internship Office and to your UT Supervisor. Don't forget to send a copy to the company.

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I have finished my internship, but I can't see a mark in Osiris. What should I do?

Have you completed all the steps in your workflow in Mobility Online?
If the answer is 'yes':
Has your UT supervisor assessed your report/internship and handed in a mark sheet to the Internship Office?
If the answer is 'yes':
Is the step 'Internship marked as finished' checked off?
If the answer is 'yes':
The mark sheet is probably at the Bureau of Educational Affairs ('BOZ') ready to be processed any minute.

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I heard something about an evaluation form I should fill in. What is it and where can I find it?

You can find the form on the CANVAS site.

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I heard something about an assessment form my external supervisor should fill in. What is it and where can I find it?

The link to that form will be sent by email to your supervisor within the company.

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Scholarships

I will probably do my internship abroad. Are there any scholarships available?

Any questions you might have regarding eligibility for scholarships or the scholarship procedure, please check out the International Office pages. If your questions aren't answered there, please contact studyabroad@utwente.nl.
If you stroll around in those pages, you will also find links to non-UT scholarships. The application for those are outside the UT Mobility Online procedures.

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I have questions about the Erasmus Scholarship / Twente Mobility Fund / Holland Scholarship. To whom can I address these?

Please check out www.utwente.nl/en/study-abroad/study/. If your answer is not there, please contact studyabroad@utwente.nl.

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I heard something about a "Student Ambassador Scholarship". What is this and how could I apply for this?

All information regarding a Student Ambassador Scholarship (what is it, how can you apply for it, conditions, etc.) can be found on this page.

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Documents

Where can I get a document stating that I have to do an internship as part of my education?

Please contact the Internship Officer by email (Internship-ME@utwente.nl).

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Where can I have my 'Verklaring onderwijsinstelling' (to claim your OV-kaart expenses during your stay abroad) signed?

Please contact the Internship Officer by email (Internship-ME@utwente.nl).

Before you ask for a signature, please make sure that you have filled in everything excluding signature, signing date & stamp. The dates to be filled in should be the same as you have entered in your Mobility Online application. The question 'Is de student zeevarend' should be checked 'no'.

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Where can I have my Learning Agreement for Traineeship and/or Grant Agreement signed (documents which are used in the Erasmus scholarship application procedure) ?

Please contact the Internship Officer by email (Internship-ME@utwente.nl).

Before you ask for a signature on your Learning Agreement, make sure that you have filled in:
Page 1: Name and email of the UT contact person (= Internship Officer)
Page 3: Responsible person in the sending institution --> Name, Phone number and Email of the Departmental Coordinator (= Internship Officer)

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