FAQ Overnight stays

Before your overnight stay you will receive an email to remind you to book your accommodation. There will also be an announcement on Canvas.

In case you choose to stay in the log cabins on campus the University of Twente will make reservations for you for a whole block. The reservation will be made in your name. You will have to pay in advance for the whole block. The reservations can be made on the webpage for Mechanical Engineering or Creative Technology.

In case you choose to stay somewhere else, you need to make your own arrangements.

We would like to refer you to our websites for the most current prices.

Website CreaTe
Website Mechanical Engineering

No, there is no reservation fee.

Reservations are made for a whole block, so changing it is not possible during that time frame. At the end of each block you will get the opportunity to reconsider your current choice.

For cancellation, please check our "terms and conditions":
CreaTe
ME

The deadline for booking and payment is about 2-3 weeks before the start of the block for ME and module of CreaTe. If you have missed the deadline, you need to take care of your own overnight stays.

You pay for your overnight stay through an online payment. On the website you can find the link for this payment. Your reservation will be finalised after your payment has been received and checked. It is not possible to pay in installments or to book only a part of the overnight stays during a block or module.

You can pick up the key at the servicedesk of the Sports Centre (near the log cabins) only on the day of arrival.

o   Monday to Friday - servicedesk sport centre from 14:00 - 00:00
o   Sunday - security building Spiegel from 14:00 - 00:00
o   No keys are collected on Saturdays

You can pick up the access card at the servicedesk of the Sports Centre (near the log cabins) only on the day of arrival. There is only 1 access card per log cabin available, so 1 person will be responsible for it.

o   Monday to Friday - servicedesk sport centre from 14:00 - 00:00
o   Sunday - servicedesk sport centre from 14:00 - 00:00
o   No keys are collected on Saturdays

The Stall is available from 7:30 till 0:00 (midnight) only during your stay in the log cabins.
Security will close the Stall at midnight.

Yes, there are check-in and check-out times:

• Log cabins check-in: from 14:00 on the day of arrival
• Log cabins check-out: 11:00 on the day of departure

At the check-out you have to lock the door of the log cabins and the Stall and return the key and the access card to the sport centre servicedesk.

Are you staying in a hotel, hostel, airBnB? Ask for their check-in and check-out times.

During your stay you can lock down the log cabin with your own key. After check-out (11:00 on the day of departure) you will have to take your luggage with you to your lectures.

No, the layout of the log cabins are made in order of receiving your payment.

You may do so, it is assumed that parents are aware of and agree with the booking made by the students in question.

No, pillows and blankets are available. However, you do need to bring your own sleeping bag/coverlet and towel.

No, a sheet package is ready on your bed. You are required to purchase a sheet package (this is included in the price). It is not possible to bring your own sheet package and get a discount.

No, cleaning will be done for you.
However, we expect that you leave the log cabins inside and outside tidy, e.g.:
-waste in the appropriate bins
-bottles from tables
-refrigerator must be empty
-etc.

In the event of damage, the student will be responsible for covering the repair costs.
The UT understands that occasional damage can be unintentional. However, in all cases, the university expects the person responsible to take care of the associated costs. Until these costs are settled, the student may not be eligible to apply for residence at the UT log cabins.
If damage occurs a second time, the student will unfortunately be refused access to the log cabins.

While accidents can happen, if damage does occur, it may need to be handled through insurance. It is the student’s responsibility to pursue reimbursement through their insurance provider, as the UT is not involved in this process. 

The terms and conditions can be found on:
-students ME, you can click here for the website
-students CreaTe, you can click here for the website.

No, it is not allowed to have a bbq near the log cabins.
The University of Twente has made it possible for students and staff to hold bbqs at several locations on campus. University of Twente students and staff may upon request and subject to certain conditions and safety measures, use these locations. All other areas are not official bbq areas and may never be used for bbqs without the express permission of the Events Office and/or a Facilities team leader.

You can submit your request to hold a BBQ here.
A document setting out key considerations and conditions is available to download.

The University of Twente has campus security. You can reach them via +31 53 489 2134. 

The University of Twente can easily be reached by public transport. You can take a train to Hengelo, Enschede or Enschede Science Park/Kennispark. After that, you can take a bus. You can also come by car. More information about your route to Enschede.

For student of the programme CreaTe, please send an email to create-housing-eemcs@utwente.nl.

For students of the programme Mechanical Engineering, please send an email to housingtwente-utvu@utwente.nl.